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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

JS
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Janet S.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people
excelent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2017 07:39 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Orange Park, FL
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great as always
Friendly, fast, comfortable, affordable. Cant ask for anything more.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2017 06:55 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JC
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Jean C.
St. Augustine, FL
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and NO pressure for unneeded repairs.
Excellent service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2017 06:51 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
2016 Hyundai Veloster
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2017
verified customerVerified Customer
Category: Service
Make things right
Joe called me personally and helped correct the situation and make sure things were made right. Makes it really feel like they care about your customer experience.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/03/2017
Service Type: Repair
Category: Service
No Wash, but still friendly and quick.
They did a great job with speed of service and everyone was pretty friendly and kind. Only issue is they said they'd wash the car and that didn't happen. Not too big of a deal, just wish they would have followed through with it after offering.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2017 07:36 AM

 Thank you for sharing your service experience with us and speaking with Danny today. Our apologies for the wash and our detail mgr will address this with his staff. We appreciate you bringing this to our attention and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
EM
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Esther M.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Augustine Hyundai is just the best!
I am always served well and my maintenance is explained to me in terms I can understand. Great Job St. Augustine Hyundai!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/03/2017 05:45 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MC
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Marie C.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people, great service
My Elantra has only been serviced at Hyundai of St. Augustine, and I wouldn't take it anywhere else. They not only try to provide great service, they do.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/02/2017 06:12 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
JT
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John T.
Saint Augustine, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
I keep coming back! For good reason! I am well taken care of.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2017 02:37 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
RC
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Robert C.
Ponte Vedra, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent as usual
i drive 16 miles from Nacotee for service even just oil changes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2017 02:34 PM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
JB
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Joyce B.
Palm Coast, FL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
They are dependable and courteous.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/30/2017 06:13 AM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure to have my car serviced.
Appointments are timely and work is done well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2017 02:21 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
CB
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CYNTHIA B.
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service and professionalism.
Love everything about Hyundai!! Can't say enough!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/21/2017 11:21 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
BG
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Barbara G.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional
Always quick and efficient service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/20/2017 01:41 PM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
PZ
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Peter Z.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people!!!!!!!!!!
Excellent dealership.I have been using them for the last 8 years!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2017 07:18 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We have the world's best guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
review
none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2017 07:16 AM

 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MC
gravatar
Michael C.
Greenup, KY
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Service was done timely and everyone was super friendly. Great experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2017 07:14 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2014 Hyundai Elantra
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2017
verified customerVerified Customer
Category: Service
service
waited to long for oil change
Not Recommended
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LC
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Laura C.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Place
I always go there for kids oil changes and service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2017 05:31 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
TO
gravatar
TOMMY O.
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everybody seems happy there.
Happy employees make happy customers.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2017 05:31 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2014 Hyundai Elantra
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2017
verified customerVerified Customer
Category: Service
service
waited to long for oil change
Not Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/14/2017
Service Type: Maintenance
Category: Service
not to friendly....waiting room has so atmosphere.. not keep up. dirty and old...
I think i said it all. It needs to be remodeled...
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:38 AM

Thank you for sharing your candid feedback. Your service consultant Cheryl will be reaching out to you. Our apologies and we appreciate your feedback and will make sure to pass this on to our cleaning company.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2017 05:37 AM

 We appreciate you taking the time to speak with Cheryl and share your interior decorating ideas. We agree, white walls are boring and a soft gray would be nice as well as the pleasant fish tank creating a more soothing atmosphere. We are always looking for ways to improve and your ideas will be taken seriously. Thank you again for your candid feedback and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Overall, A Very Positive Experience
Service was completed in a timely manner by skilled workers with highly professional and courteous attitudes.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:31 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
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