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SR

STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

CF
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Cynthia F.
Murrells Inlet, SC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership.
From the minute you pull up the staff is very courteous. Dave the shuttle driver is awesome. Very professional, wouldn't bring my car anywhere else for service!!
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/08/2017 06:43 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MC
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Mark C.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Dealersnhip
I will continue to deal with this dealership. They treat you like family and with respect.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/07/2017 07:14 AM

We really appreciate the kind words and I will be sure to pass this review on to J.King and J.Feliciano. Thank you again!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I couldn't imagine the service I received being better
I had a problem, they told me to come in right away and within a short period of time it was repaired. What more can I ask for great service?
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/07/2017 07:11 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
We are pleased to hear that we could accommodate you and get your tire repaired. We always strive to provide fast and friendly service. Thank you again!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
MS
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Marie S.
Saint Augustine, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Place for Service
Did what they said they would do, when they said they would do it, for the cost they said it would be and in the time they said it would take. Service Advisors were courteous, thorough, interested, engaged and informative. Excellent experience.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/07/2017 06:56 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
RL
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Randee L.
Saint Augustine, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people from sales to service
my thanks to my service writer who kept me in the loop, to Bob in parts & to the gentleman who took care & respect in washing my Genesis
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 02:38 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
VK
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Vicky K.
Pomona Park, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
Super feiendly. Explained service.Happy consumer.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 05:09 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JW
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JOSEPH W.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Great service
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/02/2017 06:47 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JE
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James E.
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE AND A FRIENDLY SMILE
EXCELLENT +
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/02/2017 06:44 AM

We thank you for taking the time to share your service experience with us. It is always our goal to provide excellent service with a smile and happy to see that we hit the mark! Thank you again!

Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
AG
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Anthony G.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
People like your service technician miss corners did a great job
Service technician oh Connor did a great job she is what it's all about
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2017 11:51 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JL
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Joseph L.
Palm Coast, FL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service employees
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2017 02:59 PM


We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SN
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Smiljana N.
Jacksonville, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Profesial team
Excellent service from start to finish. Love it!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/18/2017 06:03 AM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JB
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JORGE B.
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bad job of washing and Vacuum
Next time do a better job of washing the car and please, do vacuum it as promised.....
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/18/2017 02:19 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Our apologies on the complimentary wash, we will be addressing this with our detail manager. Danny your service consultant will be reaching out to you.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
DH
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Dee H.
Ponte Vedra Beach, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The personel
Very well organized service department and the people are great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/14/2017 05:39 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
KM
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KAY M.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice Experience
Went in and was waited on at my appointment time. The service was quick and pleasant.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/11/2017 11:38 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JC
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James C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Timely, Courteous and Professional
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2017 06:50 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
KR
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Kenneth R.
Saint Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2017 06:23 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SW
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Susan W.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great product, happy people!!!!!!!
I thought it was a great experience car care, and comfort in waiting, excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2017 07:01 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
CP
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Charles P.
Palm Coast, FL
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better than the rest!
They cleaned my car well and did all inspections well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2017 05:52 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
CW
gravatar
Carol W.
Ponte Vedra Beach, FL
2010 Hyundai Elantra To
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Adviser gave detailed feedback
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/26/2017 07:17 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Jacksonville, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Immediately were greeted!
Great experience!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/26/2017 07:15 AM



Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
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