Business Solutions
English Español
SureCritic / Hyundai Dealer / Hyundai of St. Augustine / STEVE RISLEY
SR

STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

Verified Customer
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The employees
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2016 02:51 PM

Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. We enjoy hearing how we are doing.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer satisfaction.
I've been taking my Hyundai vehicles to the St Augustine dealership for the last 4 years and have had wonderful servicing of my vehicles. I received caring and professional service on of my new 2016 Santa Fe.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2016 02:50 PM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have the worlds best customers!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
EP
gravatar
Eileen P.
Palm Coast, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
A pleasant experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:18 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
BJ
gravatar
Barre J.
St. Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people that work there
I will always continue come to the best Hyundai dealership in Florida. Your dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:15 PM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St. Augustine. We truly are blessed to have the worlds finest customers come to us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
KJ
gravatar
Kimberly J.
St. Augustine, FL
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
verified customerVerified Customer
Category: Service
Great experience
The service depeartment resolved all concerns and was very courteous and professional.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2016
Service Type: Maintenance
Category: Service
Great experience
When I returned to this location the second time I was greeted with nothing but smiles. They explained the while situation to me and helped me to fix the repair that needed to be fixed. I waited no time at all as they had a loaner car ready so I could carry on with no interruptions to my day. They made the whole experience very pleasant. Special thank you to Joesph and Danny.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 08:37 AM

Thank you for speaking with me today, it was a pleasure to meet you.  Once again I am sorry for the extended warranty deductible not being disclosed to you at time of purchase and we are taking care of it. I am happy to hear our service department was courteous and professional in trying to assist you. As we discussed, please contact me personally if you ever have any questions and I am looking forward to assisting your vehicle needs in the future.

Sincerely,
Joe King
Service and Parts Director
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2016 06:16 AM

Thank you for allowing us the opportunity to resolve your concerns. Your feedback is greatly appreciated and we look forward to being there for you when you need us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2016 01:09 PM

Thank you again for your kind words and allowing us to show you we do value you as a member of our Hyundai of St Augustine family.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
LA
gravatar
Luis A.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2016 06:11 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As expected
No hiccups.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2016 06:11 AM

 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
JS
gravatar
Joan S.
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great setvice
They are friendly and good arrive! They offer complementary car wash!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/02/2016 02:54 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Manicures sound nice.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
CS
gravatar
CAROL S.
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly and take good care of you.
yes I would recommend to a friend.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/02/2016 06:41 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
SG
gravatar
Steve G.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
VERY SATISFIED CLIENT!!!!!
THIS DEALERSHIP ISMTHE TOP OF THE LINE!!!!!! THEIR STAFF IS SO VERY PROFESSIONAL AND FULL OF ASSISTANCE!!!!!! I AM A VERY SATISFIED CLIENT!!!!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/02/2016 06:40 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. Our service team appreciates reading your kind words.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
LC
gravatar
LEWIS C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Never had a problem on a call to service deptmt. always tried to fit me in as available.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/31/2016 06:31 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
AR
gravatar
Avelino R.
Palm Coast, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2012 Santa Fe 90K Maintenance
They did a thorough tests and corrections. My Santa Fe runs like new...
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/31/2016 06:27 AM

 Thank you for sharing your service experience with us and for your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
EH
gravatar
Edwin H.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review - what else?
I'm very pleased with the visit. Everyone is friendly and courteous. Car was
in and out quickly and waiting was comfortable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2016 07:45 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.  

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SH
gravatar
Stacey H.
Saint Johns, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service is always great and dependable
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2016 07:32 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
WS
gravatar
William S.
Jacksonville Beach, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, courteous and professional
Great experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2016 07:41 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
CT
gravatar
Carol T.
Jacksonville, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Mgmt was very thorough, & even spent some extra time with me, to answer a few other questions I had about my car, since it is still 'new' to me. Thx!
Great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2016 07:38 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.  

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
MZ
gravatar
Mary Z.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always feel that I have received honest evaluation and service. I am on my second vehicle with this dealership and the service writers and service department as a whole are the reason I have stayed with Hyundai of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2016 08:38 AM

We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SC
gravatar
Sebastiano C.
Fernandina Beach, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car care
I find at this dealership all the staff are well in tune they all know there job and perform excellent I've purchase five vehicles from this dealer
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/17/2016 07:57 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
DM
gravatar
DIANE M.
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Excelllent facilities, nice place to wait
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/11/2016 07:43 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
EM
gravatar
Esther M.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Hyundai service at St. Augustine Hyundai
Always great service here!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2016 07:36 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.