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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

Verified Customer
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A Good Day
Your service department staff is both friendly and professional. They do an exceptional job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:25 AM


  Thank you for the 5 star rating and taking the time to share your kind words with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SS
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Scott S.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty, caring, and efficient
The service department is aware of all of. Pros and cons on my vehicle and never misses a beat! Hyundai is mostly pros and not any cons that I could think of.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:23 AM

 We greatly appreciate you taking the time to share your kind words with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Sales associate so professionally and friendly
Will alway continue go there for service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:33 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RW
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Reginald W.
Jacksonville, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Always a pleasant experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2017 06:20 AM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
RO
gravatar
Randall O.
Saint Augustine, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent staff
Very good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/03/2017 01:06 PM


 We thank you for the 5 star rating and your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Ok
Ok
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/31/2017 06:19 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
FP
gravatar
Floyd P.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding personnel. Teamwork!
The team members realize that customer service is like the golden rule. They treat customers like their favorite family members.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/30/2017 06:12 AM


 Thank you for taking the time to share your experiences with us and your long time loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Elkton, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
donuts
not cookies
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2017 01:53 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. We enjoy donuts but, the freshly baked cookies are sooo good.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
GT
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Gloria T.
Ponte Vedra Beach, FL
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jose, in Sales
Jose is a great "can do" kind of guy. A pleasure to do business with him
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/17/2017 12:12 PM

Thank you for sharing your experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
TW
gravatar
Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service and People
These guys do a great job in every aspect
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/17/2017 12:11 PM


 Thank you for your kind words and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MC
gravatar
Mary C.
St. Augustine, FL
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a happy customer ❤️
Love my Hyundai Dealership. Never disappoint. Had a problem with my car not starting. they handled it in a professional manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2017 01:33 PM


 Thank you for the 4 star rating and your kind words. We value your continued loyalty to Hyundai of St Augustine, please let us know how we can earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
TG
gravatar
Thomas G.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
This is an excellent Hyundai Dealership with an excellent service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2017 05:37 AM


 We greatly appreciate you taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
TF
gravatar
Theodore F.
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
The Equus is probably the best driving car we have ever owned. Added to that has been the white glove treatment we were promised upon purchase. Everyone from Hyundai Corporate to the dealership in St Augustine have been outstanding. Every service we have had has been done in a timely manner and the car was picked up and returned as promised. We could not be happier with Mr. Augustino (not sure correct spelling)assistance and the maintenance that has been done on the car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/05/2017 01:25 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
AF
gravatar
Alicia F.
St. Augustine, FL
2012 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2017
verified customerVerified Customer
Category: Service
Service
Thanks for your prompt attention to the matter.
Recommended
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
GA
gravatar
GEORGE A.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
Service reps all do a good job clean place and frendliy
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2017 07:17 AM


  We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
AF
gravatar
Alicia F.
St. Augustine, FL
2012 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2017
verified customerVerified Customer
Category: Service
Service
Thanks for your prompt attention to the matter.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/02/2017
Service Type: Repair
Category: Service
Missing filter
Was told my car was missing a filter. A filter supposedly put on by the Hyundai mechanics when my car was serviced when I bought it. Of course I’m expected to pay for it.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2017 01:17 PM


 Thank you for sharing your experience with us. Our apologies for your missing cabin filter. Since we haven't serviced your vehicle since before you purchased it used (over a year ago) we have no explanation for why your filter is missing. It would be our pleasure to take care of the filter for you and we appreciate your understanding and continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
CS
gravatar
CAROL S.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
they take good care of you. They also so friendly
always recommend to friends
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2017 06:50 AM


 Thank you for taking the time to share your kind words with us. Our service team appreciates the compliments.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
LK
gravatar
Louis K.
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, fast, complete great value.
As usual, Hyundai of St Augustine provided fast, efficient, courteous service, performing service bulletin items without my asking.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2017 07:16 AM


 We appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Truly professional
Outstanding professional service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2017 12:05 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
PM
gravatar
Paul M.
Jacksonville, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Great A1.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2017 08:07 AM


  Thank you for taking the time to rate us 5 stars. We are blessed to have you as a part of our Hyundai of St Augustine family.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
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