TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Verified Customer
Palm Coast, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly service
I was pleased with the service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/26/2018 06:03 AM

 Thank you for taking the time to share your kind words with us. Tunde, your service consultant will be following up with you to see how we can continue to improve to earn a 5 star rating on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Awesome customer service as always.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2018 01:01 PM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CR
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Charles R.
Nocatee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Top Hyundai Service Department
I have had my car serviced a number of times at Hyundai of St Augustine. Always courteous and responsive. Would highly recommend.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2018 11:49 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SS
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Susan S.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service As Usual
When I arrived for my appointment, there were 2 other cars in front of me. Tunde, my usual service advisor, saw me and greeted me with a smile. Although it appeared that they may have had several appointments show up at the same time, it really didn't take that long for them to finish working on my car. I am a happy customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/24/2018 06:23 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Tunde always has a smile on her face and is a tremendous asset to our Service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

LE
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Linda E.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great car and customer service.
Love my Sonata and love the great customer service. They take good care of my car. Thank you.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/21/2018 04:55 AM

Thank you for sharing your customer service experience with us and the 5 star rating.
Employees worked with

DR
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Donald R.
Ormond Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No pressure
Very good and quick service.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/20/2018 04:14 AM

Thank you for sharing your service experience with us and for the 5 star rating.

JF
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Jack F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr
Fast , friendly, and reliable!
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/19/2018 06:35 AM

Thank you for sharing your service experience with us and for the 5 star rating.


WB
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William B.
Hollister, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I feel comfortable bringing my car to Hyundai of St Augustine. I know that it's being looked over by Hyundai trained pros and that if they spot anything, I'm at a place where problems can be resolved correctly. There's a piece of mind that you just don't get taking your car to a "we service everything" garage.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/18/2018 05:20 AM

Thank you sharing your positive experience with us.  
We appreciate you coming all the way here to our dealership. 
Thank you for the 5 star rating.

Employees worked with

Verified Customer
Saint Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Oil Change
Free is good!
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/17/2018 11:55 AM

Thank you for sharing your service experience with us and the 5 star rating.


RZ
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Ramez Z.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are very welcoming
They are very friendly
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/17/2018 06:41 AM

Thank you for sharing your service experience with us and the 5 start rating.


Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent staff
the excellent friendly staff of the overall dealership....top notch.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/16/2018 05:14 AM

Thank you for sharing your service experience 
with us and the 5 star rating.

Employees worked with

RM
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Robert M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jennee Julius
The service experiencs was excellence by Jennee Julius.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/16/2018 05:11 AM

Thank you for sharing your service experience 
with us and the 5 star rating 

Employees worked with

BP
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Betsy P.
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable, quick
Had a pleasant experience while waiting for vehicle
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/12/2018 06:05 AM

Thank you for your time in sharing your thoughts with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CS
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Carol S.
Hastings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great place
Very friendly take good care of you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2018 11:59 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine,

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

MK
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Michael K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2018 Hyundai Accent
Demetrius Davis did a great job working a deal with me that met my financial needs, and he showed a great deal of professionalism throughout the whole process. Hyundai of St Augustine as a whole was fair and professional during the negotiations and throughout the whole process.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/09/2018 05:25 AM


 We appreciate you taking the time to share your experience with us and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DW
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Donna W.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and easy
had my oil and cabin filter changed and it didn't take long at all. everyone was great got my car cleaned inside and out and it was dirty. was very happy with all they did. great job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/09/2018 05:24 AM


 Thank you for sharing your service experience with us and the 5 star rating. Sorry I missed you last visit and hope to see you on your next visit. I always enjoy your visits.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Atlantic Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always very well taken care of
My issues are reviewed prior and during my visit to have the best outcome for my budget and for my car. I really enjoy my Hyundai Sante Fe and do my best to take of it so it takes care of me on the road. The service staff always watches out for me and suggestions I can understand and live with. Thanks!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/07/2018 05:02 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CB
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Carla B.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and friendly service.
Making an appointment for service (free with purchase of the car) was easy and convenient. The staff is friendly and quick.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2018 02:59 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

ER
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Eric R.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change and filter
Prompt service. Polite staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2018 12:31 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Service writer and manager went over and beyond.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/27/2018 03:07 PM


 Thank you for sharing your experience with us and the 5 star rating. Our number one goal is to provide the best service possible.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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