TO

TUNDE O'CONNOR

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

LR
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Loyd R.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil service
Fast and efficient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:55 AM


 Thank you for sharing your Car Care Express experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Hastings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine
As usual, I was treated as family.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:48 AM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KL
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Kay L.
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
None
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:45 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JW
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Jack W.
Palm Coast, FL
2018 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
verified customerVerified Customer
Category: Service
Great Follow up
I had a problem with my appointment but St. Augustine Hyundai fix immediately!
Recommended
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
tire repair
could not repair tire because the object was to close to the edge for a patch.
had to buy a new tire. that's my second new tire in less than 6 months because the puncture was near the edge. I have less than 10,000 mi. maybe its the tire manufacture. cheap tires on Hyundai's
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/25/2018 02:36 PM


 Thank you for sharing your service experience with us. Our apologies but even expensive tires will pick up nails. We do offer a tire road hazard package that protects our guests from these types of incidents, if interested, please contact us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenience!
Thank you for good service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2018 01:59 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GJ
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Grace J.
Elkton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Always a great expierence !!! 5 star rating !!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2018 11:24 AM


 Thank you for sharing your kind words with us. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MH
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Martin H.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very fast service
In and out with a wash and vacuum in less than an hour. Impressive.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2018 11:23 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
In an out!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2018 08:39 AM


We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai St. Augustine
Scheduling service very easy. Work done in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/22/2018 05:51 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Flagler Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick friendly
Service was fast professional and very friendly!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/22/2018 05:45 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RW
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Rosemary W.
Lawrenceville, GA
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service.
Every one of the service members go above and beyond to make sure you are safe and treated very well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/22/2018 05:41 AM


 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Ormond Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Excellent customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2018 01:22 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CB
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Carla B.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and easy service!
I was given a courtesy first maintenance after purchasing my new car. I drove from Jacksonville to St. Augustine on a rainy day and it was worth it. They even washed my car and vacuumed!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2018 06:05 AM


 Thank you for taking the time to share your kind words with us and congratulations on your new Sonata.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

BS
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Beverly S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service review 01/12/18
Excellent service by service personnel that make me feel special.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2018 06:03 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JW
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Jack W.
Palm Coast, FL
2018 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
verified customerVerified Customer
Category: Service
Great Follow up
I had a problem with my appointment but St. Augustine Hyundai fix immediately!
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/16/2018
Service Type: Maintenance
Category: Service
Good thing it was Free
I went for an all change and it took two hours. I expect to be in and out within 30 to 45 minutes. Be prepared to sit and wait.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2018 12:17 PM

Thank you for speaking with Tunde today. Our apologies for the additional amount of time needed to complete your service.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LH
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Lonnie H.
Astor, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service for my Sonata Sport
Great Great Great experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2018 05:38 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

FR
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Fred R.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Needed service on vacation
Luckily there was a dealer near the historic area when our trunk latch broke when we got to St. Augustine. Everyone was very friendly. They were able to assist us immediately and back out in a very short period of time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/15/2018 05:56 AM


 Thank you for taking the time to share your service experience with us and we hope you enjoyed your visit to our wonderful little town.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GK
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Gary K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Great
Good people and Great Service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/15/2018 05:55 AM


 Thank you for taking the time to share your kind words with us. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JB
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Jorge B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
keep up the excellent job
Courteous, efficient, excellent service every time I go.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/15/2018 05:53 AM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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