Business Solutions
English Español
SureCritic / Hyundai Dealer / Hyundai of St. Augustine / TUNDE O'CONNOR
TO

TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Bill in service is outstanding. Also,all the service write ups are very good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/12/2018 07:15 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, Bill while not only being a Platinum Certified Technician, he is an outstanding part of our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MA
gravatar
Mario A.
Ormond Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
They were fast and nice. That makes me HAPPY
All is OK
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/12/2018 07:07 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KS
gravatar
Kaye S.
Orange Park, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
This is my second Santa Fe Sport I purchased and have had serviced at Hyundai of St. Augustine. They do not recommend something be done to your vehicle that isn't necessary. This is why I continue to drive 50 miles for service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/11/2018 07:35 AM

Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
CS
gravatar
Carol S.
Hastings, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Dealership in Town.
Always treated so good when I come in and have my car service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/10/2018 06:17 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DB
gravatar
David B.
Palm Coast, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly and knowledgeable employees
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/10/2018 06:14 AM

We appreciate hearing your kind words and the 5 star rating.
Happy new year from our family to yours.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DG
gravatar
David G.
St. Augustine, FL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Keep up the good work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/10/2018 06:09 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
BG
gravatar
Barbara G.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great staff
Everyone at this facility is too quality professionals and it's a pleasure working with all of them.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/08/2018 11:38 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MM
gravatar
Marjorie M.
Apopka, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
People was very welcoming. The are very respectful and I was attended immediately. The service in my car was done right. It was overall a great experience. I am looking forward to come back to the same place.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/08/2018 06:17 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
TW
gravatar
Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Got a little upset later
Good Morning,
I was impressed that it was determined my battery was bad even thought I hadn't experienced any problems. I was told it would be replaced under warranty so I was very pleased. A week or two passed and I received a call from the service tech telling me that the warranty claim had been denied and it would cost me a couple of hundred dollars. In my life I've never paid that much for a battery and was wondering if they were replacing some of the lead with gold plates. No opportunity to purchase a cheaper battery else where and that, to say the lease, troubled me, trying to be nice here. Perhaps for this battery that is the going price but the circumstances surrounding this really troubled me.

I like Hyundai and won't allow this one time to direct my business anywhere else but it certainly has gotten my attention. When I recommend, and I will, I'll also tell this story.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/05/2018 12:48 PM

Thank you for taking the time to share your service experiences with us. Our apologies for warranty not covering your battery and we appreciate your understanding.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
gravatar
Michael B.
Ponte Vedra, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance service
They (maintenance department) do exactly what I want done professionally, in a minimum maintenance time, and at a cost that is affordable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2018 11:53 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff
Took good care of me and the vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2018 05:47 AM


 Thank you for sharing your continued loyalty to Hyundai of St Augustine. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Elkton, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service and nice people
The people at Hyundai of St Augustine are very pleasant.
They send us updates to remind us that's it's time for the car to be serviced that's a plus. When we purchased the car Mike was so helpful. It was a pleasure to have met him.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2018 05:46 AM

 We greatly appreciate reading your kind words and your continued loyalty to Hyundai of St Augustine. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good treatment
Whether I just need a question answered, air in tires, oil change, warranty work or detailing the Service people are very accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2018 05:37 AM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2018 05:36 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
WL
gravatar
William L.
Ormond Beach, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Better than my previous Hyndai dealership.
In one two words Honest and Sincere.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2018 05:35 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
St. Augustine, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, reliable service.
Service personnel are always professional and pleasant. Service completed swiftly and right the first time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/30/2017 04:04 PM

We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable and friendly
Very happy with service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/30/2017 04:03 PM

Thank you for sharing your kind words with us and the 5 star rating. Happy new year from all of us!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MM
gravatar
Morris M.
Ponte Vedra Beach, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstandidng Service
Given the holiday rush I had the wrong day for my service. No problem, the car was serviced, washed and I was sent off very happy. This is the service I have come to expect from Hyundai of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/28/2017 11:59 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. Happy New Year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Made me do this
I thought I was just filling out a survey and now I am made to fill this in.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/28/2017 10:17 AM


 Thank you for taking the time to share your service experience with us and our apologies for the extra time needed to complete the battery testing and replacement. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great!
Thank you!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/01/2017 06:00 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Happy Holidays from all of us!!

It's official Now 6 Quarters in a row!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.