Business Solutions
English Español
SureCritic / Hyundai Dealer / Hyundai of St. Augustine / TUNDE O'CONNOR
TO

TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

EA
gravatar
Elisa A.
Palm Coast, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and efficient.
The service was friendly and efficient. My car was handled with care in a sufficient manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/06/2021 01:55 PM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
JW
gravatar
James W.
Ponte Vedra Beach, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people
My favorite service department ever.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2021 11:55 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpfull
My service attendant was very helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/29/2021 02:26 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RW
gravatar
Reginald W.
Jacksonville, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The only place to buy and service your vehicle
The staff is very professional and sensitive to your needs.. They don't take advantage of you and get you into a situation that's going to sink your finances.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2021 06:43 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
EB
gravatar
Ellen B.
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great overall experience
Great service from time of arrival to time of departure
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2021 06:40 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
RD
gravatar
Richard D.
Saint Augustine, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Satisfaction
Hyundai if St Augustine never disappoints.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/17/2021 02:46 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
GM
gravatar
George M.
Ormond Beach, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
For 10 years we have been totally satisfied with the services provided and the quality of the vehicles
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2021 10:49 AM

 Thank you for taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
JW
gravatar
Jeffrey W.
Alachua, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accountability
I had purchased tires for my Genesis during the sale (4 for price of 3), however the wrong tires were ordered (no big inconvenience) and the correct ones ordered but I guess after the sale period. The service representative Tundy O'Connor was held responsible for this minor mistake and subsequently paid for 1/4 of my tires cost. I feel this is extremely unfair and she should be reimbursed fully for this. The correct tires should have been discounted as the replacement tires for my vehicle. Unless she is reimbursed for this simple mistake I feel I cannot in good conscience continue to give St. Augustine Hyundai my business, and I planned on purchasing a new Genesis soon. Please do right by an employee who just tries to excel in her job and not monetarily punish one of your fine & industrious employees.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/01/2021 08:08 AM

 Thank you for taking the time to share your service experience with us. Tunde and our  service team are always committed to keeping you safe while exceeding your expectations. Tunde is an outstanding asset to our team and we always take care of our superstars. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MP
gravatar
Michael P.
Palm Coast, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
n/a
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/28/2021 05:42 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
ER
gravatar
Ernest R.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome.
Stopped by because ;eft rear tire indicated low pressure. The service rep didn't hesitate to take care of my issue. It was like when going for a scheduled maintenance. They treated my vehicle like it was the own. You know that tender loving care. Ended up had two nails in the tire. Service advisor checked the tire warranty and found it was still under full replacement coverage. Not many places would go out of there way to make sure you receive the fullest benefit of your warranty coverage. Thanks Hyundai. "you're awesome".
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/18/2021 02:14 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
JS
gravatar
James S.
Athens, GA
2015 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is excellent!
We return to Hyundai in St. Augustine for service as often as we are in the area. We live in Athens, GA. But we bought our car in St Augustine and like the efficiency of the service dept. We know we will be back in August.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/10/2021 06:40 AM

We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
PG
gravatar
Paul G.
Saint Augustine, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love this dealership!
The sales personnel are friendly and not pushy. The service personnel are very helpful and informative and seem to care.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/06/2021 01:20 PM

 We greatly appreciate you taking the time to share your service and sales experience with us. Our staff is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
SF
gravatar
Stephen F.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service was good.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/05/2021 09:02 AM

 We greatly appreciate you taking the time to share your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable and convenient service that’s local.
I have dealt with this dealership since purchasing my first Hyundai and expect to continue to as time goes by. One thing I especially like is that there is consistency in both the sales and service staff, so you know what to expect and they know what you need.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/04/2021 01:51 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our sales and service teams are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CM
gravatar
Colleen M.
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and Caring A Winning Combination
Mechanics are Hyundai trained which gives me peace of mind. Couldn't ask for better service than what my service advisor Tunde offers. This dealership service department is truly interested in customer satisfaction.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2021 12:49 PM

 Thank you for taking the time to share your service experience with us and your kind words. Tunde and our  service team are committed to keeping you safe while exceeding your expectations. We greatly appreciate your longtime loyalty.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
ER
gravatar
Ernest R.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service Professionals'
When you arrive there's someone to greet you like an old friend and ready to take care of your vehicles needs. Service plus. That about sums it up.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/13/2021 01:28 PM

 Thank you for sharing your service experience with us and your kind words. Our service staff is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DM
gravatar
Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
This is a wonderful dealership. I am very happy with their service area as well. Nice caring staff. The care is very well serviced and taken care of.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/01/2021 11:44 AM

 Thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
CG
gravatar
Carol G.
Jacksonville, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great 4x
I am on my 4th Hyundai from Hyundai of St. Augustine - I think that says it all!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2021 05:40 AM

 We greatly appreciate you taking the time to share your service experiences and kind words words with us. We are truly blessed to have such wonderful guests. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
JL
gravatar
Joseph L.
Jacksonville, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
verified customerVerified Customer
Category: Service
New review
St Augustine is the best dealership I have ever worked with the service department is great tuned my service person does a great job
Recommended
Employees worked with
TO
TUNDE O'CONNOR
JL
gravatar
Joseph L.
Jacksonville, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
verified customerVerified Customer
Category: Service
New review
St Augustine is the best dealership I have ever worked with the service department is great tuned my service person does a great job
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2021
Service Type: Maintenance
Category: Service
frendly people
staff is very good i never had a bad service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/15/2021 09:45 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.