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Automotive Workbench

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,808 Reviews)
88
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Score Details

5 stars
90%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Automotive Workbench is one of oldest and most reputable independently owned auto repair facilities in Aiken. Serving Aiken and the surrounding areas since 1973, we have dedicated ourselves to provide honest, high quality service with respect to the customer that you deserve. Conveniently located on East Pine Log Rd, Automotive Workbench Automotive Workbench is one of oldest and most reputable independently owned auto repair facilities in Aiken. Serving Aiken and the surrounding areas since 1973, we have dedicated ourselves to provide honest, high quality service with respect to the customer that you deserve. Conveniently located on East Pine Log Rd, Automotive Workbench offers expert repairs on all makes and models of cars and trucks and also performs maintenance on horse carriages, golf carts and mopeds.

Brian Bernard – Owner

Brian has over 33 years’ experience in the automotive industry. He has been ASE master certified and EPA air conditioning systems certified. He specializes in engine diagnostics and preventative maintenance service. Brian has been the owner

Holly Kerby- Shop manager/Lead Technician

Holly specializes in electrical systems and internal engine repair. He holds several ASE certifications and is also certified in A/C systems. He has over 30 years experience in auto repair

Sergio Matos

Joining automotive work bench in 2015 Sergio brings his 35 yrs expertise in electrical diagnosis and engine repair. Sergio is also an accomplished welder and is happy to add this skill to the list of services automotive workbench offers.

Randy West

A lifetime Aiken resident Randy has won several hats during his career in the automotive industry. Randy has over 13 years managing an automotive machine shop and over 20 years experience operating his own paintless dent repair business. He is our "go to man" for all preventive maintenance needs.
of our customers.


So Come down to someone who will treat you like family! We look forward to meeting you with a gaint smile ...more

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(803) 649-3574
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
958 E Pine Log Rd Aiken, SC 29803-6638
Get Directions
Automotive Workbench's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,808 Reviews)
Write a Review
Recent Reviews
GC
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Gregory C.
Aiken, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
10
Nice clean orginized shop
Rick helped me get everything figured out and repaired quickly! Nice, clean, and very friendly people !
ES
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Elisabeth S.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2023
10
Great Customer Service
I was visiting from out of state and had trouble with my AC the night before my trip home. Automotive Workbench fit me in their schedule without an appointment. They made sure my AC was safe to use on my way home and checked the whole car for potential problems even my spare tire (which was deflated)! I can't thank them enough for their kindness and professionalism. The AC was a life saver on my way home in 110 degrees heat index! I would definitely use their services again and wholeheartedly recommend them.
SS
Selina S.
Aiken, SC
Mazda CX-5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2023
verified customerVerified Customer
Category: Service
Selina said her vehicle is there right now and it was there last week. They are excellent. She hasn't yet been called when she was expecting to be, so she is getting a little nervous.
Recommended
JG
John G.
Aiken, SC
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2023
verified customerVerified Customer
Category: Service
John said the business was quick, to the point, and got the job done fast.
Recommended
JK
Jim K.
Aiken, SC
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2023
verified customerVerified Customer
Category: Service
Jim said that they are a little expensive, but they know what they are doing, do a great job, and he trusts them.
Recommended
MS
Mark S.
Aiken, SC
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2023
verified customerVerified Customer
Category: Service
Mark said it was great customer service, they are friendly people.
Recommended
SM
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SHIRLEY M.
Aiken, SC
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2023
verified customerVerified Customer
10
Always a pleasure to do business with
Feels like family. Excellent customer service. Quality of Work is the best
Prices are reasonable. Very dependable. Would not take my car anyplace else.
EF
ELLEN F.
Aiken, SC
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
verified customerVerified Customer
10
Excellent service
Brian takes good care of customers if there is a concern Mike is very helpful & pleasant to deal with
MR
Michelle R.
Aiken, SC
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
Category: Service
Michelle said they were there when she needed them, they diagnosed the problem quickly, and she is happy with them.
Recommended
JS
Jerome S.
Aiken, SC
Ford F-150
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/23/2023
verified customerVerified Customer
Category: Service
Jerome said he took the vehicle in on Thursday. They looked all day Friday for parts, knowing he had obligations on Wednesday. They ordered the parts at noon on Tuesday and he did not get his vehicle back until noon Wednesday. The work was fine. The management of the work was the problem.
Recommended
MS
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MARK S.
Aiken, SC
MINI Countryman
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2023
verified customerVerified Customer
10
Oil change and service
Tech was good addressing all concerns, and car was done in the time frame promised.
ML
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MICHALENE L.
Aiken, SC
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2023
verified customerVerified Customer
10
Fuel Pump
I have been bringing my cars here for many years. I can trust them to always be honest, fair and thorough.
WJ
WYATT J.
Aiken, SC
Nissan NV200 Compact Cargo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2023
verified customerVerified Customer
10
Great place
Very professional. I have been to many places to have my automobiles worked on in the last 50 years and not any of them have been of the quality of service that automotive workbench is. The last place I went to I had to wait 4 hours in the waiting room, and that was an appointment I had made in advance. At automotive work bench I had to wait a short period of time. The price was very reasonable. I give auto motive work bench a A+.
LW
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LYNDA W.
Aiken, SC
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2023
verified customerVerified Customer
10
Auto maintenance
Perfect place to take my autos. Professional, customer care, and quick turnaround. Have taken my autos to the autobench for many years and never been disappointed.
DC
DICKIE C.
Aiken, SC
Chevrolet Tracker
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2023
verified customerVerified Customer
8
Good car shop in Aiken
Quick turn around at a fair price. I feel like they’re honest people, and that alone is worth it.
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