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Brake Stop and Auto Repair San Marcos

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(69 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

About

We use the latest and most advanced technology and equipment to perform the most accurate diagnostics and repair that your car requires, allowing you to get the highest performance and the most fuel efficiency. At Brake Stop and Auto Repair you are guaranteed the best quality of service you can find for your vehicle. You will always get We use the latest and most advanced technology and equipment to perform the most accurate diagnostics and repair that your car requires, allowing you to get the highest performance and the most fuel efficiency. At Brake Stop and Auto Repair you are guaranteed the best quality of service you can find for your vehicle. You will always get value for money and specialist advice from the people who know your vehicle best. ...more

Categories
Auto Repair, Repair Shop, Smog
Contact
(760) 510-0000

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
207 Via Vera Cruz San Marcos, CA 92078
Brake Stop and Auto Repair San Marcos' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(69 Reviews)

CR
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CINDY R.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2024
verified customerVerified Customer
10
A loyal and highly satisfied customer.
It has been a pleasure doing business with, RICHARD. The customer service he has provided to us is exemplary and when it comes to keeping my families vehicles safe and road worthy, the work he has provided and performed is done with quick, quality and care. Undoubtedly and unquestionable.

Very satisfied customer,
Cindy R.

DS
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DEBORAH S.
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2024
verified customerVerified Customer
10
Excellent service with this repair shop!!
I have had lots of work done here including a new engine put in, water pump and an axel … all work was done very well!!!

AS
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AIMEE S.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2023
verified customerVerified Customer
10
Highly recommend
Friendly, professional, affordable.

DS
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DEBORAH S.
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2023
verified customerVerified Customer
9
Excellent Service
Richard & the team provided excellent service to me & did a great repair job on my Mini Cooper. I will go back and recommend the shop to my friends.

SD
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STEPHEN D.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2023
verified customerVerified Customer
10
Richard was on time, very courteous, used them for years. Good prices and services.
Richard was great. Courteous, on time and good pricing. Have used brakes too for many yearsp

JH
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JOE H.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2023
verified customerVerified Customer
10
Awesome!
I've been here twice for scheduled mainenance work. These guys are capable, prompt and reasonably priced. I'll be back.

JS
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JOYCE S.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2023
verified customerVerified Customer
10
smog check
These guys have been doing my smog checks for years. very reasonable, personable, and affordable.

Verified Customer
Vista, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/24/2023
verified customerVerified Customer
2
Sham and fake mechanics
You did unnecessary work which did not solve my problem. I had a problem with the radio, and you proposed some ungodly hugely expensive repair of electrical system. I told the service person, that it is the radio that can't be shut-off, but that was ignored. Your $229 diagnostic service was a sham and useless. Totally disgusted with your service and would like refund.

OA
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OWEN A.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
10
Smog check
Very quick and friendly I've known them for years and still go back.

AR
ANGEL R.
San Marcos, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2023
verified customerVerified Customer
10
Great experience with wonderful customer service
Quick and professional service

JT
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JESUS T.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2023
verified customerVerified Customer
10
Smog check
Very efficient and friendly.

SF
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SHERI F.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2023
verified customerVerified Customer
10
Responsive and helpful
I recently met Richard, a manager at Brake Stop. I arrived without an appointment, with a broken sun visor in hand and disintegrating windshield wipers. Richard was friendly and helpful and took care of both issues on the spot.
Several months earlier, I took my car in for what I thought would be a tune-up and tire rotation but learned the car needed a new suspension and shocks instead. The other store manager with whom I'd previously interacted on a number of occasions arranged to start and finish the work on the same day. The price was higher than I anticipated, but the repairs were done well, and my car has felt much safer and responsive since. The service was incredible in that the manager arranged to have my car delivered to my driveway after closing since I was working and could not walk back to the shop in the dark at night. Much appreciated!

JC
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JIM C.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
10
Reliable and honest
Can’t say enough about brake stop. Very reliable friendly cost conscious and thorough. Hard to find honest garage with good prices and they back up the work. I take all my cars here.

CD
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CHARLES D.
San Marcos, CA
Ford Ranchero
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2022
verified customerVerified Customer
10
The brakes are excellent thank you
It took a little longer than I expected but it was worth the waot

JC
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JAMES C.
Vista, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/31/2022
verified customerVerified Customer
5
Poor communication
I had an appt scheduled, but when I arrived was told the technician was not there. Apparently, he had notified the office he would not be there two hours earlier. I had to reschedule. when a customer has an appointment, it's common courtesy to notify you when it won't be honored. I was very disappointed.
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