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BRB Auto

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(48 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of import and domestic vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and we know that you will be happy with the outcome. Come in or give us a call Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of import and domestic vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and we know that you will be happy with the outcome. Come in or give us a call at 757-233-9777 to let us know how we can help you! ...more

Categories
Repair Shop, Auto Repair, Car Maintenance
Contact
(757) 301-2708

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1155 Lynnhaven Pkwy Virginia Beach, VA 23452
BRB Auto's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(48 Reviews)

KB
Kyle B.
Dodge Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/19/2014
verified customerVerified Customer
Category: Service
Kyle said he had a tire rotation done. After he got his vehicle back, it started making noises. The reason he would not recommend this business is because his vehicle came back to him worse.
Not Recommended
Chris M. from BRB Auto responded on 03/21/2014 11:08 AM

Spoke with Mr. Barnes and scheduled an Appt for him to return to our Lynnhaven Location to find out what he is hearing on his truck.  He was more than happy to set up the appointment and we will get everything right when he gets here.


SE
Samuel E.
Virginia Beach, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2014
verified customerVerified Customer
Category: Service
Samuel said the business did a good job changing the oil.
Recommended

KK
Kristen K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2014
verified customerVerified Customer
Category: Service
Kristen said the person at the counter was real nice.
Recommended

CC
Chris C.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2014
verified customerVerified Customer
Category: Service
Chris said this business was nice.
Recommended

CS
Carl S.
Virginia Beach, VA
GMC Vandura
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2014
verified customerVerified Customer
Category: Service
Carl said they were on time and did exactly what they said they would do.
Recommended

PH
Paul H.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2014
verified customerVerified Customer
Category: Service
Paul said the business provided good customer service and the service was good. The mechanic was very informative and the front desk person was very personable.
Recommended

AD
Albert D.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2014
verified customerVerified Customer
Category: Service
Albert said Ryan at the front desk is very friendly and he is really helpful. He also always gives him great advice.
Recommended

JS
John S.
Virginia Beach, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2014
verified customerVerified Customer
Category: Service
John said this was his first time in so everything seems to be fine.
Recommended

RB
Richard B.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2014
verified customerVerified Customer
Category: Service
Richard said the service is very good.
Recommended

CH
Cynthia H.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2014
verified customerVerified Customer
Category: Service
Spoke with Cynthia's husband. He said the business was great and did a good job.
Recommended

MM
Matthew M.
BMW 325i
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/13/2014
verified customerVerified Customer
Category: Service
Matthew said the same sensor light came back on.
Recommended

CA
Charles A.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2014
verified customerVerified Customer
Category: Service
Charles said he had a couple of problems during the maintenance of his vehicle at this business. They did not finish the work when they said they would. He had to take his vehicle to another business to have the work finished.
Recommended

TD
Tony D.
Virginia Beach, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2014
verified customerVerified Customer
Category: Service
Tony said the price was a little high.
Recommended

JR
Jason R.
Virginia Beach, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2014
verified customerVerified Customer
Category: Service
Jason said he got his rear brakes done. A few months ago they replaced the whole rear strut and now the brakes are squealing.
Recommended

JJ
gravatar
JAMES and JAON J.
Virginia Beach, VA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2014
verified customerVerified Customer
You provide (exceed) service everyone wants but few get.
If you don't need it, they tell you.
If they say you need or should,"Do It".
A must go place before servicing your car.
Recommended

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