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Coughlin Hyundai of Heath

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,263 Reviews)
73
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
52
Total ReScores
4.6
ReScore Average
73
Net Promoter Score ®

Business Details

About

Coughlin Hyundai of Heath is conveniently located in Heath, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Coughlin Hyundai of Heath’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Coughlin Hyundai of Heath is conveniently located in Heath, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Coughlin Hyundai of Heath’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(740) 928-9000

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2300 Hebron Road Heath, OH 43056
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,263 Reviews)

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SH
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Scott H.
Pataskala, OH
This review is currently pending verification from the business.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2025
1
Category: Service
Needed some advice
I was installing trailer wiring harness on 2024 palisade. I had trouble locating the factory installed light harness.
I called the dealership. I spoke with chip who talked to a tech. I asked if I could come by the dealership for some advice (willing to pay) since I had all the trim panels off to expose wiring.
When I got to the dealership I told the service writer what I needed, he was helpful and polite. I explained that I wanted to confirm that the wiring plug I had located was the correct one. Two techs explained to me that palisades that don’t come from the factory with hitches aren’t pre wired for light and brakes. (Not true).
Neither one of the two “machanics” gave me any other input and walked away with a shitty attitude.

Chip and I worked with the parts lady and figured out there must be a different part but couldn’t find what that would be.
Long story short, it’s been a long time since I was totally blown off and treated like what I needed didn’t matter.

Fyi there wasn’t another customer anywhere to be seen in the service dept.

These guys need to be reminded who pays there pay check and need to be educated on the product line.

I had called the dealership 3 weeks prior to request a quote to install a hitch, brake controller and 7 pin plug. He asked if he could call me back and I never heard back.

SL
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Stephen L.
Newark, OH
2018 Hyundai Santa Fe S
This review violates the SureCritic Review Policy.

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