The dealership took our deposit for a new vehicle and forgot about it. We waited about 5 months for our vehicle while other customers were getting theirs (exact same trim, color, features) even though they ordered 6 weeks after us. They never responded when voicemail was left and took 5 days to get back by email. Horrible experience, I will never go back there
Verified Customer
Columbus, OH
2022 Hyundai Tucson Hev
ReScore Review™
03/07/2022
Verified Customer
10
Category: Sales
Recent Tucson purchase
Wonderful sales people, especially Rebecca. Very happy to have bought from here
Original Review
03/02/2022
9
Category: Sales
Buying my Hyundai Tuscon
A smooth experience overall. I wish they would have offered a price reduction or at least thrown in free floor mats. Rebecca was a nice sales lady. Satisfied and love the car
NICHOLAS L S. from Dennis Hyundai Of Dublin responded on 03/07/2022 12:40 PM
Brandon was super helpful throughout the whole process and kept me updated at every step. Buying a car can be a bit challenging nowadays, but Brandon and the everyone at Dennis made the entire process painless and provided outstanding service! I would recommend Brandon and Dennis Hyundai to anyone looking for great service, helpful and friendly staff, and an overall seamless car-buying experience!
Rebecca was really great. She was extremely helpful and patient. The whole experience was great. I would certainly recommend Dennis Hyundai. Everyone at the dealership provided wonderful service.
Everyone was kind and welcoming. The service was excellent and I am thankful that I have found my dream car thanks to Orlando for his great service and for helping me find the car I truly wanted.
John gave us great service and help me pick out my dream car!!
Verified Customer
Columbus, OH
2022 Hyundai Tucson Hev
02/15/2022
Verified Customer
10
Category: Sales
Great experience
My salesman, Heber Luna, was kind and very helpful to find the new vehicle. I had to reserve the vehicle and wait since there was none in their stock at that time. Luna, however, kept informing the status of my reserve. We could be relieved while we are waiting. I strongly recommend Luna and Dennis Hyundai of Dublin to everyone.
I recently leased a Hyundai and worked with Asad. He was very knowledgeable and helpful.
Original Review
02/09/2022
8
Category: Sales
A very pleasant experience
It was a difficult time to be getting a car due to the pandemic but Asad at Dennis Hyundai really made it a great comfortable experience. He was super knowledgeable and helpful!
NICHOLAS L S. from Dennis Hyundai Of Dublin responded on 02/10/2022 10:41 AM
spoke to customer and wants to re do survey.
Verified Customer
Hilliard, OH
2022 Hyundai Tucson Hev
02/09/2022
Verified Customer
10
Category: Sales
Excellent Car Buying Experience
I would highly recommend Dennis Hyundai. Luna, our salesperson, was easy to work with and made the car shopping experience enjoyable. Finance presented us options for different extended warranties but weren’t pushy to get us to buy one (we did anyways). Overall experience was great!
Jay Blandon was great! He was very friendly, gave us lots of info, sold us on the brand and made the purchase run smoothly! I will forever go for a Hyundai and I will always go back to Jay!
MM
Matt M.
Hilliard, OH
02/03/2022
10
Category: Sales
The Least Stressful Buying Experience Ever.
From the time I put a deposit on my new Tucson Hybrid at the end of December, until I picked it up at the dealer on February 1, dealing with Dennis Hyundai and sales professional Orlando was probably one of if not the, least stressful experiences I've had buying a new vehicle.
Orlando kept me informed on the status of my car, and once it was in he made sure that the buying process was handled with a minimum amount of hassle.
And one great item to note: Dennis Hyundai is NOT adding a "market adjustment" to the proice of their new cars like a certain other Hyundai dealership here in Columbus. That's one of the reasons they got my business for this car, and will most likely get my business again.
Once I connected with someone, John was extremely helpful and knowledgable. I have purchased or leased a number of cars from Dennis Hyundai of Dublin and always return back to the dealership for service.
My family and I had a great experience purchasing our new Santa Cruz with the help of Orlando! He was very receptive of our needs and what we were looking for in a new vehicle. We drive from Dayton to look at this car because they are so in demand right now that it was hard to see one just to consider it. He had 2 cars ready for us to look at by the time we got there. We were t quite ready to buy going in but after getting that opportunity to lol the car over and talk with Orlando we bought our car right on the spot! Thanks for all your help and teaching us about Dennis Hyundai of Dublin’s great benefits. Our family loves our new Santa Cruz!
Our dealer, Luna, was extremely knowledgeable and friendly. The experience of purchasing a new car at the dealership was a good one, and we would recommend this location highly!
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