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Fuccillo Hyundai of Greece

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,443 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
11
Total ReScores
3.8
ReScore Average

Business Details

About

Fuccillo Hyundai of Greece is located conveniently in Rochester, NY. Call us today to schedule your next service appointment, or visit our website to schedule online. Our technicians are here to help with all of your vehicle repair and maintenance needs. Fuccillo Hyundai of Greece is located conveniently in Rochester, NY. Call us today to schedule your next service appointment, or visit our website to schedule online. Our technicians are here to help with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(585) 720-9000

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3975 Ridge Road West Rochester, NY 14626
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,443 Reviews)

AT
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Amy T.
Rochester, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service
Good work. Could be faster but wouldn’t want to give up their thoroughness
Recommended

Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
everything
I always request Todd Scharping when bringing one of my families 4 Hyundais in for service.
Todd is great at explaining the problem and the recommended fix. I always have confidence when making decisions about vehicles after talking to Todd.
He is polite and professional every time.
Recommended

AC
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Annequinetta C.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Todd and the service department is awesome
I am very satisfied with my service I will not take my car to anyone but them I bought 2 cars from them ????
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/27/2021 04:21 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


Verified Customer
Rochester, NY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/22/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Not Good!
When I had only driven 1,000 miles after my prior oil change, they said that I had to get an oil change again when in reality, I was no where close to needing another one. Along with this, in the waiting area, there was something sticky on multiple chairs indicating it had not recently been cleaned.
Not Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/22/2021 10:05 AM

Hello, 

Thank you for taking the time to provide us with your feedback. I am sorry to hear your service experience was not 5 stars. We work hard to meet all of our customers needs and appreciate the feedback so that we can correct our service processes. I am sorry for the confusion on the oil change. The repair order was left open and the writer went off the mileage on that repair order. I do apologize for that. I am also sorry for the waiting room seating being unclean. I have spoken with our cleaning crew and they have told me they will make sure that gets added to there daily cleaning. Please know that we take your feedback serious and will address these issues. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone
Service Manager 



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


Verified Customer
Spencerport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fuccillo is great
The staff is friendly, professional and knowledgeable.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 01/20/2021 04:24 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


MG
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Melvyn G.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very successfully.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/23/2020 04:45 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


AP
gravatar
Audet P.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly staff go over everything that is needed to be done and pricing
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/21/2020 01:49 PM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


WW
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Wayne W.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
Seriously I don't have time for this..
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/10/2020 12:07 PM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. We thank you for your kind words. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service.
They know what they doing!
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 12/07/2020 05:58 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


CJ
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Coreatha J.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service repairs. Schedule appointment quickly
Yes I would recommend service at Fuccillo Hyundai. Good repairs and not over priced because you are a women.They explain what's needed. If you want to leave car they get you a uber . Todd is the one who explain what's needed. My warranty expired and I didn't know what to do I mentioned it to Todd and he said I could talk to the sales guy instead of just getting it from TV commercial or the notices in the mail. Very happy for advice.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 11/23/2020 04:33 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


PG
gravatar
Pamela G.
Holley, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly professional Staff
I was especially impressed with the service manager Todd. He explained everything to me, no surprises. Very Professional. Made sure to check on me in the waiting area and keptme posted as to the progress. I also felt safe in the waiting area as all of the COVID precautions were in place.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 11/20/2020 05:18 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


ML
gravatar
Maxine L.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and service are great.
Todd Scharping has really been very helpful in any questions I may have about my car.
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 11/19/2020 12:26 PM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


Verified Customer
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Long term
I've been going there for years, had a few cars. I have had no issues at all with anything!!!! Would def buy again there !
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 11/18/2020 04:43 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


AS
gravatar
Ada S.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fuccillo Hyundai of Greece
for the good communication the kindness that treats the client comfort and clean the establishment how easy it is to make an appointment the professionalism of the employees
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 11/17/2020 08:28 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!


WD
gravatar
William D.
Brockport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to get to
Nice facility
Recommended
Service Team from Fuccillo Hyundai of Greece responded on 11/16/2020 05:55 AM

Hello, 

Thank you for taking the time to provide us with your feedback. We are pleased to hear that our service experience met your expectations. We strive for 5 stars and work hard to meet all of our customers needs. Thank you for your time, business and look forward to seeing you in the future. 

Thank You, 
Ashley Rourke-Salamone 
Service Manager
arourke@fuccillo.com



Check out our app Fuccillo Hyundai Of Greece. Schedule service appointments, get coupons, browse our inventory of new or used cars, schedule a test drive, even finance your next purchase!

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