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Gaines Auto Center, Inc.

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(44 Reviews)
50
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
50
Net Promoter Score ®

Business Details

Categories
Contact
(850) 995-0625
Closing in 22 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4540 Simmons Rd Pace, FL 32571-1927
Gaines Auto Center, Inc.'s Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(44 Reviews)

DD
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Dewayne D.
Milton, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2025
1
Cost of changing batteries
I took my 2019 GMC 2500 diesel to Gains. The batteries were losing charge. They tested the batteries and said they were bad. I told them to go ahead and replace them. When I picked the truck up I was surprised. My bill was $567.75. The batteries cost $360.00. That was reasonable but the cost to take two batteries out and put two new ones in was &135.00 plus $34.71 shop supplies. When you add tax that’s $181.58 or $90.79 per battery. First what shop supplies are needed to change a battery. I called around and the cost was $20.00 per battery or less. I checked back today to make sure there wasn’t a mistake and he said that was what his charted showed. I have spent a lot with Gains in the past couple of years but I feel this charge was way out of line.

DP
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Debbie P.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2023
10
Can’t get any better!
This company is over the top great! I’ve been using them for over 4 years and they never disappoint!! The service is both professional and efficient, the work is ALWAYS done right and the staff is responsive and pleasant. I will never go anywhere else!!

JW
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John W.
Lake Como, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2022
10
The best auto repair shop in world
Hello folks if you want someone that cares about the customer and vehicle go no further. I’ve been using gains auto since I’ve been driving and I’m 47 and I started driving at 15 years old. It’s family owned and run by the gains great people and outstanding customer service.

RN
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Robert N.
Milton, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2022
10
Good service
Was impressed with the shop cleanliness. Got my car back before estimated time. Was happy with the price in fixing my car. Will definetly come back & will tell others about about them.

JS
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Jacob S.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Excellent service!
If you're looking to have your vehicle serviced, I highly recommend this locally owned establishment. These folks are professionals! I won't be taking my truck anywhere else but Gains Auto. Thanks Jeff and Randy for your advice and service.
Recommended

TC
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Tyrone C.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Outstanding Service as Always.
Great Service and Great Communication as always.
Recommended

JW
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Jeff W.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Best auto repair in Pace, Florida
Integrity, passion and hard work ... honest excellent workmanship
Recommended

TC
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Tyranous C.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
"Outstanding Service"
There service department went above and beyond. Thanks again Randy F.
Recommended

TH
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TED H.
Milton, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/30/2017
Rip off never go there.
I took my lexus rx 300 there to have the high pressure power steering hose replaced. I told Randy that the owners manual called for transmission fluid to be used in the power the power steering pump. He still put power steering fluid in it. I had to take it to another shop the have it changed out. After checking with other shops I could have saved over 100 dollars having the job done right somewhere else. First and last time customer.
Not Recommended

FL
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Frank L.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Family
Our family has been doing business with Gaines Auto for 20+years. We've never been disappointed with their service or repairs. They're professional and competent in every regard. They'll treat you like family at Gaines Auto Center!
Recommended

SM
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Steven M.
Pace, FL
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2016
verified customerVerified Customer
Recent visit
These guys are great! They had my car out in a few hours. They have the best labor rates around too.
Recommended

TC
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Trisha C.
Pace, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2016
verified customerVerified Customer
Realtor
Great service as always !
Recommended

WH
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Whit H.
Pace, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2015
verified customerVerified Customer
Friendly service people
Took a while to get parts
Recommended

JH
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Jim H.
Pace, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2015
verified customerVerified Customer
The people
Great as always
Recommended

JM
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John M.
Pace, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2015
verified customerVerified Customer
Great service
I can always count on Gaines to provide great service at a fair price
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