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JR's Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(909 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Altavista, VA, you’ve found us. Here at JR's Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Altavista car service you can rely on, so your satisfaction is our top priority each and every day.

Here at JR's Auto Care we understand what makes customer
If you’re looking for auto repair in Altavista, VA, you’ve found us. Here at JR's Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Altavista car service you can rely on, so your satisfaction is our top priority each and every day.

Here at JR's Auto Care we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Altavista offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Altavista, we are totally confident that JR's Auto Care is the best option in town!

We perform Free Courtesy Inspections on every vehicle that comes into our shop. We then give recommendations on what the vehicle needs and when it will need those items. This helps maintain the vehicle and keep it in the best running shape possible!

For three generations, family-owned JR's Auto Care has been there for the people of Altavista. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Altavista has to offer.

JR’s Auto Care has been blessed by God to be serving for 40 years. We specialize in automotive repairs and have 6 bays to perform these repairs in. We have a security system that includes both cameras and alarms for the protection of your vehicle. We replace transmissions, engines, flush heater cores, repair a/c, perform front-end & four-wheel alignments, oil changes, state inspections, diagnostics, tune-ups, tires, etc.

We offer a 12 month/12,000-mile warranty on most parts and labor.
We also offer FREE Roadside Assistance to our customers, when you come in to get work done, ask for a brochure with your receipt.
JR's Auto Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes JR's Auto Care the best car service in Altavista!

Are you ready to experience the best Altavista car service available? Please give us a call or make an appointment here.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(434) 369-6103

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
611 Main St Altavista, VA 24517
JR's Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(909 Reviews)

SF
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SHIRLEY F.
Long Island, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
verified customerVerified Customer
10
Inspection
I needed an inspections within 2 days. They were able to do it for me. It was quick and everyone was kind and friendly. We have been going to JR's Auto Care for years. And we have been happy every time. Good people, call them if you have a problem with your vehicle.

AT
APRIL T.
Hurt, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customerVerified Customer
10
Great friendly place
They were so polite and understanding to my concerns and explaining stuff to me. I’d recommend to everybody.

DG
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Dick G.
Lynch Station, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2022
verified customerVerified Customer
10
Professional service technician and staff
very detailed assessment of vehicle provided during service.

RW
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ROBERT W.
Evington, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2022
verified customerVerified Customer
10
Transmission replacement
The transmission recently gave up in my '08 F150 so I had it towed to JR's for repairs. It ended up being so damaged that I needed a total replacement. (Not unusual in these model trucks.) JR and his crew found me a good rebuilt one at a very reasonable price (with a warranty!) and they were great in working with me to get it replaced quickly, paid for, picked up, and back on the road again. Even had them do a coolant flush and a state inspection while they had it. So, I'm back on the road and ready for wintertime now. Thanks, JR!!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2022
verified customerVerified Customer
10
Inspection
I called and set up an appointment and was quickly serviced and satisfied with my results.

MM
MICHEL M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2022
verified customerVerified Customer
9
Pays attention to details
I came for a state inspection but they gave me more for free. They did a courtesy check beyond the state inspection to let me know of potential problem. I was pleased with that gesture and now I am aware of what needs repair next. They did more than the dealer where I had my last oil change...

WW
WOODROW W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customerVerified Customer
10
Efficient and Friendly
Service was professional and staff efficient and friendly. JR is a great guy! Glad to support his business.

CP
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CINDY P.
Hurt, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customerVerified Customer
10
Great Customer Service!
Realized my sticker was going to expire and JR worked me in. They have great customer service and do good work!

MI
MARGIE I.
Altavista, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customerVerified Customer
10
Always professional and trustworthy
JR always comes thru with everything: excellent service, trustworthy and courteous.
It’s so nice to have a place to take your vehicle and know you can trust them to do a great job at a fair price.

KD
KAREN D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2022
verified customerVerified Customer
10
JR’s Auto Care is the best!
They are honest, reasonably priced, and good people.

DP
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DEBRA P.
Lynch Station, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2022
verified customerVerified Customer
10
Last minute service
I had a bolt in my tire and was able to make it to Jr’s service center. Within minutes Jr’s office manager was on the telephone trying to secure a tire/tires for me whilst JR was removing the damaged tire and replacing it with a spare. That is great service beyond! I was able to replace my tire within hours.

EM
ERIC M.
Gretna, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2022
verified customerVerified Customer
10
Good job
Needed a light bulb turn signal change and it only took about 10 minutes. Very good service and nice people I recommend anything you need to go to jr's auto care

BM
Bill M.
Hurt, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2022
verified customerVerified Customer
Category: Service
Spoke with Connie. She said every time, she never has to wonder if they did a good job or finished it.
Recommended

DH
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DEBBIE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2022
verified customerVerified Customer
10
Continued excellent service
I was late for appointment but JRs was still able to accommodate me. Service was excellent

WC
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WILLIAM C.
Huddleston, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2022
verified customerVerified Customer
10
As always great service
Great people great service
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