business image

Kalispell Toyota Scion

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(17 Reviews)
33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

About

Kalispell Toyota Scion is located in the beautiful Flathead Valley, close to Flathead Lake, Glacier National Park, and Whitefish Mountain Resort.

Our goal is to be an industry leader in providing unmatched quality automotive products and services. Our mission is to exceed our customers' and employees' expectations and maintain their
Kalispell Toyota Scion is located in the beautiful Flathead Valley, close to Flathead Lake, Glacier National Park, and Whitefish Mountain Resort.

Our goal is to be an industry leader in providing unmatched quality automotive products and services. Our mission is to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.

Brand Promises
1) One low price, plain & simple, always.
2) Relaxed shopping experience & consultative sales process.
3) Real cash value for your trade.
4) The right vehicles at the right time.
5) Affordable financial solutions for today and in the future.
6) You can't buy the wrong vehicle from us.
7) Dependable service to meet your schedule.
...more

Categories
New Car Dealer, Toyota Dealer, Car Maintenance
Contact
(406) 755-6060

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Mountain Time (Us & Canada)
2845 US Highway 93 S Kalispell, MT 59901

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

About

Kalispell Toyota Scion is located in the beautiful Flathead Valley, close to Flathead Lake, Glacier National Park, and Whitefish Mountain Resort.

Our goal is to be an industry leader in providing unmatched quality automotive products and services. Our mission is to exceed our customers' and employees' expectations and maintain their
Kalispell Toyota Scion is located in the beautiful Flathead Valley, close to Flathead Lake, Glacier National Park, and Whitefish Mountain Resort.

Our goal is to be an industry leader in providing unmatched quality automotive products and services. Our mission is to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.

Brand Promises
1) One low price, plain & simple, always.
2) Relaxed shopping experience & consultative sales process.
3) Real cash value for your trade.
4) The right vehicles at the right time.
5) Affordable financial solutions for today and in the future.
6) You can't buy the wrong vehicle from us.
7) Dependable service to meet your schedule.
...more

Categories
New Car Dealer, Toyota Dealer, Car Maintenance
Contact
(406) 755-6060

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Mountain Time (Us & Canada)
2845 US Highway 93 S Kalispell, MT 59901

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

About

Kalispell Toyota Scion is located in the beautiful Flathead Valley, close to Flathead Lake, Glacier National Park, and Whitefish Mountain Resort.

Our goal is to be an industry leader in providing unmatched quality automotive products and services. Our mission is to exceed our customers' and employees' expectations and maintain their
Kalispell Toyota Scion is located in the beautiful Flathead Valley, close to Flathead Lake, Glacier National Park, and Whitefish Mountain Resort.

Our goal is to be an industry leader in providing unmatched quality automotive products and services. Our mission is to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.

Brand Promises
1) One low price, plain & simple, always.
2) Relaxed shopping experience & consultative sales process.
3) Real cash value for your trade.
4) The right vehicles at the right time.
5) Affordable financial solutions for today and in the future.
6) You can't buy the wrong vehicle from us.
7) Dependable service to meet your schedule.
...more

Categories
New Car Dealer, Toyota Dealer, Car Maintenance
Contact
(406) 755-6060

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Mountain Time (Us & Canada)
2845 US Highway 93 S Kalispell, MT 59901
All Departments' Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(17 Reviews)

WE
gravatar
Walker E.
Kalispell, MT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/13/2022
1
Category: Sales
Sold unserviced car
Bought my '10 civic from them in January and off the lot it pulled to the right so after I saved enough I got it serviced which the alignment failed on the front and rear tests. Can't believe they sold a car without making sure it was acceptable to drive.

DL
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DELANI L.
Kalispell, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
10
SERVICE
THE PEOPLE WHO WORK THEY ARE GREAT AND GREAT TIMING FOR EVERYTHING

JB
gravatar
John B.
Kalispell, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2021
10
Category: Service
Assess/Fix Inconsistent A/C Blower; Overall checkup of vehicle
I brought my vehicle in for service/checkups two or three times since Dec 2018 after moving to the area. I have been thrilled with every aspect of my visit(s). Not only has the turnaround, pricing, results, etc. been more than reasonable... the clarity of the technical explanations and the suggestions for care of the vehicle were better than I could have hoped. On my first visit, the mechanic was able to accurately diagnose an intermittent issue that had been with my car for a year or two--but I had not been able to put it to bed until I brought it into a/the dealership for service. My current trip to the dealership was just as good. I was surprised at the detailed responses I later received to questions I had verbally thrown out (off the cuff) to the service advisor. It was clear to me that they were paying attention. I have a 2002 Toyota Echo and have driven it since it was new. [It was one of the best purchase decisions I have made.] My experiences at Kalispell Toyota drive me to encourage anyone who seeks repairs/service to seek out the dealership. They were great.

TA
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Toby A.
Columbia Falls, MT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/05/2019
Too busy for a customer
We stopped by today to purchase tires...we found a nice set of like new takeoffs on wheels and we wanted to buy and have them put on today. We were told no...they have no time. No offer of help to set up something...just no. On our way out the door the guy who was holding the door just laughed when we told him they were unable to help us. Apparently this dealership is too big and busy for a repeat customer. We will be going elsewhere from now on! Poor customer service! It would have taken all of 25 minutes to take care of us and take our money. We would appreciate a reply from management.
Not Recommended

CF
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C F.
Kalispell, MT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/15/2018
Purchase a vehicle
We have purchased a few cars in our lifetime and these guys act like they could care less about selling a vehicle. They haven’t even tried calling us back. We are seriously looking to purchase a vehicle and they just don’t care.
Not Recommended

CR
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Carol R.
Saint Regis, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Car Buying Experience
As a retired couple, we were not looking forward to the experience of purchasing a newer hi tech car. Mike Lannaghan, Product Specialist, at Kalispell Toyota lead us through the entire experience; the the test drive, car trade in, financing, and finally driving away in a beautiful, newer, high tech vehicle. Thanks to Mike and the other professional staff, we feel confident that we understand our safer, amazing, hi tech car and give them all the highest rating. To top it off, we left an item in our trade-in car, and they immediately mailed it to us. We will definitely be utilizing Kalispell Toyota for servicing our cars and trucks, and we will no longer dread the car buying experience.
Recommended

LL
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Leo L.
Kalispell, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Excellent experience buying a car.
I had a very nice experience buying a 2015 Corolla today working with Product Specialist Mike Lannaghan and Sales Manager Carson Depratu.
Recommended

ME
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Mohammed E.
Babb, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Going above and beyond
I've been going to Kalispell Toyota for the past 3 years, their service is always great. I used to look for the cheapest price but I learned it is not always the best choice. Quality work and quality service for a great price. Derek is usually the person that takes care of the front office service. Shows professionalism and tries to understand the problems. Schedules services based on when I can get to town. I live 2 hours outside of Kalispell near the mountains. I rely on their work because if I break down I would be far away and possibly with no help in sight. I really appreciate their service and will continue to go there.
Recommended

TT
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Tom T.
Bigfork, MT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2017
Horrible Service
Had an appointment for a part recall and a oil change - showed up on time and after waiting 2 hours I asked if they could give me an update. Come to find out they had not even started on my car and I barely got an apology. I just asked for my keys and left and I don't plan on ever going back.
Not Recommended

TT
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Teshome T.
Lynnwood, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/23/2016
Category: Sales
Complain
I live in Washington,Seattle so I had look up on online to buy Toyota Prius 2013 in Montana, kalispell Toyota and I call for them so the guy pick up the phone he Was Bobby Cato I talk to him about the car several times probably a week to get information the car history I mean carfax report , price and other documents so finally the car price is frim 10,991+197 for documantation fee + 350 for freight to Seattle and $1467 for state tax so total $ 13005 dollar we agreed final day I call in the morning time how do I make down payment process and how do I get pick up the car in Seattle but this guy he made bad history.he said "the sold out" it's very shame I have never ever before happen like this,I spent a lot of time and I had pay attention for this car but I loss it. ,it's poor customer service ,he just lies me,I think it is not actual position for hem ,he just violated my right !!!!!
Not Recommended

WG
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WILLIAM G.
Kalispell, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2015
verified customerVerified Customer
Category: Service
Great service
Very prompt, friendly and professional service. In and out quickly, vehicle serviced and washed.
Recommended

TH
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TERRY H.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2015
verified customerVerified Customer
Category: Service
15,000 mile service
My visits are always very timely, competent and thorough. The staff is knowledgeable and friendly. The dealership is very attractive and always clean and the waiting area is comfortable.
Recommended

MB
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MITCHELL B.
Whitefish, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2015
verified customerVerified Customer
Category: Service
The people who work there. We have never had a bad encounter!!
We are always very happy and satisfied with our visits at the dealership!!
Recommended

KJ
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KARL J.
Missoula, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2015
verified customerVerified Customer
Category: Sales
Easy and honest sales
Really enjoyed buying a Tundra
Recommended

JW
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JOEL W.
Missoula, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2015
verified customerVerified Customer
Category: Sales
Great car buying experience.
Fantastic team of people and overall very smooth buying a car from Kalispell Toyota.
Recommended
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