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Legacy Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Legacy Automotive Repair is a family owned and operated business that is committed to keeping everyone safe and happy on the road. Our team is led by an ASE certified master technician and we hope to be your one stop auto shop. Legacy offers a wide range of services including: diagnosing, engine repairs, brake & lamp inspections, smog Legacy Automotive Repair is a family owned and operated business that is committed to keeping everyone safe and happy on the road. Our team is led by an ASE certified master technician and we hope to be your one stop auto shop. Legacy offers a wide range of services including: diagnosing, engine repairs, brake & lamp inspections, smog checks, and all maintenance needs. We are a certified Repair Pal and CarMax repair shop. All repairs have a 12-month/ 12k-mile parts & labor warranty for your piece of mind. A waiting area with Wi-Fi is available for your convenience and we offer an overnight safety guarantee for vehicles with larger repairs. For big work, an appointment is recommended; however, all walk-ins are welcome. ...more

Categories
Auto Repair, Car Maintenance, Smog
Contact
(909) 793-2022

Business Hours

Mon
9:30 AM - 5:00 PM
Tue
9:30 AM - 5:00 PM
Wed
9:30 AM - 5:00 PM
Thu
9:30 AM - 5:00 PM
Fri
9:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
912 New York St Unit D Redlands, CA 92374
Legacy Automotive Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 Reviews)

SC
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Sandra C.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
10
Nice folks
Fantastic people and they took care of my care in a very timely manner. I'm so impressed and will be going back again as needed. Jennifer explained all that would be done and if there was anything else she would call me to let me know. First class

HS
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HARRY S.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
verified customerVerified Customer
OUTSTANDING SERVICE AT A GREAT PRICE
The seal on the oil pan on my Ford F-250 was leaking. I went to the local dealership where I have always had the maintenance and repair work done on my vehicle. The same repair had been made by the dealership 25 months and less than 15,000 miles earlier. The manufacturer failed to assist me because it was one month out of warranty on the $6,000+ job, I decided to search elsewhere. Legacy Automotive repaired my vehicle for about one-third of what the dealership charged me. I am very happy with the work performed at Legacy and will be taking my vehicles there for maintenance and repair from now on.
Recommended

JB
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JAMES B.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
verified customerVerified Customer
Excellent service family owned and ran...
Always can count on great service with a loving family atmosphere. Discounted service.
Recommended

PM
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PEGGY M.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2019
verified customerVerified Customer
Quality reliable service
Knowledgeable, courteous, reliable. I feel I can depend on Legacy over time to keep my car in good working order. I'll be back.
Recommended

JA
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JOHN A.
Rancho Cucamonga, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2019
verified customerVerified Customer
Satisfied,
I only went in to have a flat repaired so it was a simple task. They were quick and reasonably priced
Recommended

SE
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STEVEN E.
Redlands, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
verified customerVerified Customer
One Stop Shop!
Took my car in for a much needed service and they were able to address every issue and made a few suggestions on future service. I was very pleased with the service and the updates provided by the staff.
Recommended

AA
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AARON A.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
verified customerVerified Customer
Very Fair
Asked them to do me favor and they did. I will be back to have them fix my car. Not a dealership run around. I appreciate their help and working with me.
Recommended

MM
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MARIBEL M.
Colton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
verified customerVerified Customer
Impeccable Customer Service
Legacy Automotive Repair was an absolutely amazing experience I happened to stumble into after my car began to stall out on my way home, and they took me in without hesitation. 150% knowledgeable and customer satisfaction oriented employees. Absolutely loved the family environment. Thank you!
Recommended
Jennifer B., Service writer from Legacy Automotive Repair responded on 11/21/2019 02:40 PM

Thank you very much Maribel. It was a pleasure working with you.


SS
Sallie S.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
verified customerVerified Customer
Category: Service
Sallie said she had a really good experience with the business. The staff was courteous, helpful, explained clearly and thoroughly and went out of the way to find the problem.
Recommended

AK
Ahmed K.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
verified customerVerified Customer
Category: Service
Ahmed said the business had the best deal.
Recommended
Jennifer B., Service writer from Legacy Automotive Repair responded on 08/06/2019 12:29 PM

Hi Ahmed. Thank you for the review. We hope you think of us again for any future maintenance or repairs. 


BP
Bart P.
Anaheim, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
verified customerVerified Customer
Category: Service
Bart said the employees were very courteous and explained everything and his options and fixed the vehicle.
Recommended
Jennifer B., Service writer from Legacy Automotive Repair responded on 08/06/2019 12:27 PM

Hi Bart. It was great working with you. Thank you for the great review. We hope you think of us again for any future repairs. 


RJ
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RANDI J.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2019
verified customerVerified Customer
Al, Nicole and Jennifer go beyond repairs, They treat you like family. I will never go any place else!!!
Quality service and quality pricing. They are the BEST of the BEST!!
Recommended
Jennifer B., Service writer from Legacy Automotive Repair responded on 08/06/2019 12:21 PM

Hi Randi. Thank you so much for all of your years of business! And thank you for the great review, it really means a lot. 


MC
Michele C.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
verified customerVerified Customer
Category: Service
Michele said overall the staff were very easy to work with.
Recommended
Jennifer B., Service writer from Legacy Automotive Repair responded on 07/26/2019 10:06 AM

Hi Michele. Thank you for your business and great review. We hope you think of us again for any future repairs you need. 


Verified Customer
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
verified customerVerified Customer
Communication and Fast Work
Great Communication and Fast Work
Recommended
Jennifer B., Service writer from Legacy Automotive Repair responded on 07/17/2019 11:48 AM

Thank you so much for the review. Please let us know if there's anything else we can do for you. 


ML
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MIKE L.
Banning, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2019
verified customerVerified Customer
The best Automotive repair shop.
This is the best family owned auto repair shop that I have every been to. They are the nicest family to do business with and did a great job. Had the a/c unit and a/c line replaced on my jeep. I would highly recommend this shop.
Recommended
Jennifer B., Service writer from Legacy Automotive Repair responded on 07/17/2019 11:40 AM

Hi Mike. Thank you so much for the review. It was a pleasure working with you. Please let us know if there's anything else we can do for you. 


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