business image

North Pointe Auto Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Proudly serving Plain City, Dublin, Marysville and Powell. North Pointe Auto Group is a car dealership that specializes in high quality, great valued used automobiles. Backed by a full service department than can handle any of your auto repair needs from brakes, batteries, radiator repair, clutch service, timing belt service, alternator Proudly serving Plain City, Dublin, Marysville and Powell. North Pointe Auto Group is a car dealership that specializes in high quality, great valued used automobiles. Backed by a full service department than can handle any of your auto repair needs from brakes, batteries, radiator repair, clutch service, timing belt service, alternator replacement, tires and air conditioning. Along with our full service department, we offer classic car restoration and repair all at an affordable price. Our custom electronics department can handle any of your car electronics needs. We offer Custom installation of remote starters, radios, Apple car play, navigation systems and custom lighting options. We carry a large selection of todays top brands including Sony, JL Audio, Kicker, Compustar, Kenwood and much more. We are a SEMA member and strive to bring you the best customer service experience in the automotive industry. Stop by today and meet a staff of automotive enthusiasts that will work for you. ...more

Categories
Auto Repair, Car Maintenance, Collision Repair
Contact
(614) 504-7539

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* America/Adak
8355 Rausch Dr Plain City, OH 43064
North Pointe Auto Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


DB
gravatar
Dylan B.
Plain City, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/17/2022
0
They really got me good
I came in for a bad starter, they got me in fast but 3 days later I had to tow it again back, they told me maybe they put a bad starter in. After that I had an oil leak and I went back again to get it fixed and a few days later I realized my oil light was on, and my car was leaking oil everywhere at home and at my job. The cherry on top is when I realized they stole my battery jumper. I ended up going to another auto store in Plain City.
Chad from North Pointe Auto Group responded on 02/23/2022 08:59 AM

This is unfortunate.  We never want to have unhappy customers. Understand this car was towed in originally.  Diagnosing a neglected car can be very difficult. One part change could trigger another issue.  With confidence, North Pointe can say we did the best we could with the budget Mr. Bowers had.  It would have been more productive to contact us to resolve the oil leak instead of taking the time to write this inacurate and unfair review.  As far as the accusation of us stealing your battery jumper, you might want to check with your tow truck driver.  We never saw it.  Overall, * One star customer.  A car neglecter that blames everbody but himself for his neglect. Take care of your car, and it will take care of you my friend. All the best.


Displaying 1 Review
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(110 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(249 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(20 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(808 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(81 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.