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Matt Spencer Automotive & Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(153 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We provide a wide range of automotive services in the Hastings, Barry County area from full auto repair to complete preventative maintenance services. We are also a premier service provider for many makes and models of diesel trucks including light duty, medium duty & heavy duty diesel trucks. Below is a Partial list We provide a wide range of automotive services in the Hastings, Barry County area from full auto repair to complete preventative maintenance services. We are also a premier service provider for many makes and models of diesel trucks including light duty, medium duty & heavy duty diesel trucks. Below is a Partial list of all our professional automotive services. ...more

Categories
Auto Repair, Auto Body, Towing Service
Contact
(269) 945-7777
Opening in 19 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
384 Haynes Loop Drive Hastings, MI 49058
Matt Spencer Automotive & Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(153 Reviews)

KH
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Karen H.
Hastings, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2022
0
Worse company around .the owner has no compassion for his employees
No compassion for his employees,he is rude and don't care about his customers

OD
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Owen D.
Hastings, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2021
Rather have Aides
This group of wise guys were absolutely awful holding my car for days because of weather and charging me for each day. It was towed 700 feet and was $400 to get out. Very rude meth head I spoke to was short and smirking almost laughing at my dismay. Do not spend your money with Matt spencer.
Not Recommended

PL
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Patti L.
Woodland, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2020
Problem not fixed and cost $100.00 more than I was told
I took my jeep in because it was missing bad (Joe worked on it.) He called and told me it would be $250.00 to change spark plugs but my coils were fine because I was told by other it might be my coils so I said go ahead. FIRST he said I would have it back in the morning and it was late afternoon. SECOND he told me the total would be $250.00 but I go to pick it up and it's $350.00..she called him in and he said he changed 2 coils also (after he told me on the phone they were good). THIRD he never bother to call to tell me the total was going to change. FOURTH..i paid it and didnt even make it all the way home and it was missing again!!! Had my brother fix it (he looked it up online) and got it fixed for about $20.00 (bad oxygen sensor on right side)...NOT a happy customer.
Not Recommended

NH
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Nathan H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
verified customerVerified Customer
Best place to go!
These guys know their stuff. Custom work and basic repairs, they do it all. I plan on returning to them for body work as well. 11/10 great business.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
verified customerVerified Customer
Great customer service always honest
Joe is always honest and fits us in on short notice. He does great works and if he can't do the jobs is upfront about that.
Recommended

KL
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Ken L.
Hastings, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020
verified customerVerified Customer
Service on Chevy Silverado
Got my vehicle in in a timely manner, everyone very friendly and helpful. Great place to do business.
Recommended

DM
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Dan & Donna M.
Hastings, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
verified customerVerified Customer
Quick and friendly
Had snow tires changed out for summer tires. Very fast and very friendly.
Bunch of good guys there.
Should take them some donuts.
Done business for years here, you will not be disappointed.
The Moestas
Recommended

RK
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Robert K.
Hastings, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
verified customerVerified Customer
Down to earth good folk
Comfort is what you immediately feel when speaking to Maggie and the staff
Recommended

HJ
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Howard J.
Hastings, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
verified customerVerified Customer
Tire Repair
Prompt service! Repaired flat tire and cleaned out the spare wheel compartment. Always courteous.
Recommended

BM
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Brenda M.
Wayland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2020
verified customerVerified Customer
Amazing service
They are the best! I wouldn't trust any other mechanic.
Recommended

BM
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Brenda M.
Wayland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Amazing service
They are the best! They not only fixed my truck, they also gave me guidance on another issue I chose to monitor. They never pressured me to do the fix. They are friendly, helpful and know their business. I would recommend them to anyone!
Recommended

HB
Heidi B.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Heidi said the prices were good at the business.
Recommended

SD
Scott D.
Michigan
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
verified customerVerified Customer
Category: Service
Scott said Matt is a good guy and he would recommend the business.
Recommended

DM
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Doug M.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2020
verified customerVerified Customer
Quick turn around!
Got our car in this morning and finished this afternoon!! Matt is reliable and very reasonably priced.
Recommended

AL
Albert L.
Delton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
verified customerVerified Customer
Category: Service
Albert said he had a good experience. Everything was okay, the staff was polite, nice and all was perfect.
Recommended

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