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SureCritic / Pro Auto Service Inc
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Pro Auto Service Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(356 Reviews)
100
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(616) 878-7737
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
889 76th St Sw Byron Center, MI 49315-8402
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Pro Auto Service Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(356 Reviews)
Write a Review
Recent Reviews
PC
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Paul C.
Davisburg, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2023
10
Great timing, labor, and pricing
Great Shop. Had alot of problems with my truck they fixed it up in a few days. I had called a variety of shops and all of them were saying "2 to 3 weeks" Pro Auto got it in the shop on the spot. Day one. No waiting around with them. In and out. They began work on it the next day. With in a few days my truck was fixed. It was a very fair price for what it was. The lady who calls to give updates even has a trustworthy voice. Very reassuring. 10/10 would recommend this shop. I'd definitely come back here if anything else is wrong with my truck.
SH
Scott H.
Michigan
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2020
verified customerVerified Customer
Category: Service
Scott said his cousin's son-in-law sent him to this place and said this guy does right by him. They did do right by him. He spent a lot of money there, but he got a lot of work done. He was very happy with the service, the timing, everything. They were not there to rob him and they did a quality job.
Recommended
CS
Chris S.
Grand Rapids, MI
Mercury Milan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Chris said he would recommend this business.
Recommended
JA
Joshua A.
Grand Rapids, MI
Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
verified customerVerified Customer
Category: Service
Joshua said this business has good service.
Recommended
JW
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John W.
Kentwood, MI
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
verified customerVerified Customer
The employees
Thanks for the professional service and the friendly atmosphere. I will definitely recommend your facility to all my friends and family.
Recommended
BV
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Bill V.
Kentwood, MI
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
verified customerVerified Customer
Pro Auto review
Good service and good prices
Recommended
MF
Michael F.
Kentwood, MI
Pontiac Grand Am
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
verified customerVerified Customer
Category: Service
Michael said this business has taken care of him for a number of years and they have done a good job.
Recommended
CW
Cheryl W.
Kentwood, MI
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Category: Service
Cheryl said they have always been honest ,truthful and she feels like she has been treated fairly
Recommended
MS
Mike S.
Grand Rapids, MI
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020
verified customerVerified Customer
Category: Service
Mike said his experience with this business was good.
Recommended
BN
gravatar
Bill N.
Portage, MI
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
verified customerVerified Customer
MKZ O2
Mike did and nice job diagnosing and replacing the O2 sensor in my Hybrid MKZ
Recommended
KJ
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Kristine J.
Kalamazoo, MI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
verified customerVerified Customer
Very knowledgeable!
Great customer service and knowledgeable mechanics.
Recommended
MC
Michelle C.
Byron Center, MI
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
verified customerVerified Customer
Category: Service
Michelle said they met all her expectations.
Recommended
ME
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Mark E.
Byron Center, MI
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
verified customerVerified Customer
Always Happy With The Service
We've taken many vehicles to Pro Auto over the years and they have always been fair and honest with us. Mike is a wonderful mechanic, trustworthy, kind and knowledgeable. I would highly recommend them!
Recommended
MM
Mike M.
Michigan
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
verified customerVerified Customer
Category: Service
Mike said the service was really good.
Recommended
EK
Emily K.
Michigan
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
verified customerVerified Customer
Category: Service
Emily said Mike is a family friend and does good work.
Recommended
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