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Richard & The Crew

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(66 Reviews)
100
Write a Review
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Score Details

5 stars
96%
4 stars
<1%
3 stars
3%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(804) 496-9871
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6102 Nine Mile Rd Richmond, VA 23223
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Richard & The Crew's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(66 Reviews)
Write a Review
Recent Reviews
PG
Paul G.
Volkswagen Passat Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2023
verified customerVerified Customer
10
Quality service
Honest mechanic with fair price.
VP
Violeta P.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2023
verified customerVerified Customer
10
Reliable and trustworthy
Richard will tell you exactly what you need and he doesn't try to find extra things that are wrong with your car. If he does is because you really needed. He is the only mechanic that works in all of our family's cars.
FM
Frederick M.
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2023
verified customerVerified Customer
10
Water pump
Great price and excellent work
AS
Allen S.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2022
verified customerVerified Customer
10
Very good service, no complaints.
The work was completed quickly and was very affordable. Thank you.
DH
Debra H.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
Effective
His attention to detail.is great. He gets the repair done without any surprises.
DH
Debra H.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
verified customerVerified Customer
10
He cares for his customers as though they are family.
I could not ask for a better shop. He cares about his clients. He treats us like family and makes sure that we are safe when we leave his shop
NP
Nick P.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2022
verified customerVerified Customer
10
Very good!
Brake pads, shocks, and sway bar replaced! Very good work and explained. It is actually my car (Kathy Parker)
Verified Customer
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2022
verified customerVerified Customer
10
Honest & Fair Work
Richard and the Crew are my new go-to! lol

I told him I’ll be keeping the shop on speed dial from here on out in case I ever run into any issues that would be nice to have a helping hand to solve. It’s refreshing to visit a shop that doesn’t give off that “we’re trying to get you” vibe.

If you’re flipping through these reviews because you’re on the fence, just go ahead and stop right here and pick up the phone and place the call. You won’t regret it. ?
HE
Helena E.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2022
verified customerVerified Customer
10
Excellent Service
Richard is a great mechanic. He explains everything before he does the work.
JC
James C.
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2022
verified customerVerified Customer
10
Fun and informative
Always a pleasure you'll are the best...
NG
Neicy G.
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2022
verified customerVerified Customer
10
Richard is quick and reliable!
Richard has always been my go to mechanic. I can call him with any vehicle and he will figure out the issue. Richard always provides me with his honest opinion and cheapest parts prices. He has never had my vehicle more than 2 dayy he is quick but thorough. Richard is a mechanic you can trust!
Verified Customer
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
verified customerVerified Customer
10
Oil Change
Richard and the Crew did an excellent job with getting my vehicle in for an oil change. Looked over the vehicle for any other issues as a courtesy and everything checked out. Very competent mechanic.
PW
Paula W.
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customerVerified Customer
10
Top Notch
Top Notch service everytime I have visit Richard and Crew. Richard is my go to mechanic for big and small jobs.
AM
Adrea m.
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customerVerified Customer
10
Quick, friendly service! I will continue to go back! Highly recommend going here
I love that Richard and his crew are accurate and honest. Fast and easy, and convenient. Reasonable prices, highly recommend going here!
Verified Customer
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
10
Great Service
Richard is always knowledgeable, reliable, dependable, and affordable!
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