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Turner's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(599 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or filter change, having your winter and summer tires swapped, an alignment, your tires rotated, or your fluids topped off, or you are coming in for a repair service, such as having your brake pads or battery replaced, Turner’s Auto Service in Richmond has you covered. ...more

Categories
Car Maintenance, Auto Repair, Transmission Repair
Contact
(804) 658-1422

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3308 N Arthur Ashe Blvd Richmond, VA 23230
Turner's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(599 Reviews)

TD
TONY D.
Ashland, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Honesty is #1
I trust the service that I receive. It’s hard to find these days. They don’t tell me about 10 additional things I need done. They fix what’s needed at a reasonable price and take care of the service that you actually went in there for.

WS
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WENDY S.
Chester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service by even better people
Won’t go anywhere else with my vehicles. Everyone is always courteous and respectful. Good prices. As a female, they don’t try to price gauge or sell me things I don’t need. I wouldn’t trust my safety or the safety of my kids with anyone else!!

PR
PABLO R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Excellent customer service
My experience at Tuner’s exceeded my expectations, starting with the attention to detail and professionalism of their business. I would like to give a shout-out to Amir for documenting the entire inspection with pictures, allowing me to witness his work on my vehicle. I also consider the price fair for the services I requested, and I will not hesitate to address all the observations made for the well-being of my car.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Exceeded Expectations
I am an out of state Rideshare driver and my check engine light came on and it was something that I needed to address immediately being that I use my car for full time work. Volkswagen is not a car that a lot of people are qualified for. I searched on google and found turner auto and he answered my questions honestly over the phone and that made he more comfortable with trusting them. I had a possible transmission issue. And they did not over charge me! I was back on the road within 24hrs!! I was amazed I also wound up paying less than I expected! I highly recommend Turner auto for European cars.

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/22/2025
verified customerVerified Customer
7
Quick and Easy at a price
Fantastic speed and customer service. I got charged a little over $450 for the labor which doubled my bill from what the parts cost but I do understand that to get your vehicle serviced at such a quick turn around (24 hours) it will cost a little more. I do feel like it was a little bit of a hike in price than the typical place but again if you need something fixed within a days span this is the place to go, just be prepared to shell out some cash. Again, great service overall just a little too pricey for my preference and for what I had done.

DJ
DAVETTE J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Service/Time
Everyone here is always so sweet. Austin is the only one in town I trust with my Audi. Very thankful to have mechanics I can trust. Highly recommend this place (not too much though because I’d still like to make an appointment with ease haha).

Verified Customer
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
As always, amazing
Even when they can’t fix the issue for me they do an outstanding job going above and beyond to provide me details to take to the dealer so I don’t get taken advantage of. Will be back for my routine service of course.

TC
TYLER C.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great people
Was in a bind this morning and they took care of me. Great people, Great price, Great service. Won't go anywhere else.

RP
ROBERT P.
Bethany Beach, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Honest and reliable
Honest and reliable as always

GA
GERMANY A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Got me in and out and solved all of my problems
This place is amazing they got me in and out within 45 mins for an inspection 10/10 highly recommend

MA
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MAC A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
A great experience like always
I always have a good experience here. Reasonably priced, very kind staff. They don’t take advantage of you being a woman or giving you services you don’t need and ACTUALLY fixed my car unlike other shops. As long as I live in RVA, I’ll be coming here. My job also trusts them to service our work vehicles. Highly recommend if you have a volvo as well.

KK
KAYLA K.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
You guys did great!
You got the job done quickly with no stress! My car got a shower she very much needed after the salty roads this season😂 Pleasant to talk to staff! I’ll definetely make my way back to your shop down the road thank you for the repair!

RO
ROBERT O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
These guys are the best
These guys are always very pleasant, honest, professional. They don’t wanna do anything that doesn’t need to be done to your vehicle. Look forward to dealing with them. I tell everybody I can about them. I even stopped in there again just to say hi. I consider them my friend before I purchased my last vehicle. I had narrow it down to 2 and I went with what they suggested they’ve never steered me wrong. I can’t say enough nice things about these guys.

JG
JOE G.
Highland Springs, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Dave Edwards
My work is located right beside two auto repair shops. I elected to go with Turner’s automotive because of Dave Edwards excellence at customer service.

MB
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MICAELA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Oil change
My husband and I got oil change for both of our vehicles and everything went great. The staff is wonderful and very helpful!
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