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Turner's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(613 Reviews)
91
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or filter change, having your winter and summer tires swapped, an alignment, your tires rotated, or your fluids topped off, or you are coming in for a repair service, such as having your brake pads or battery replaced, Turner’s Auto Service in Richmond has you covered. ...more

Categories
Car Maintenance, Auto Repair, Transmission Repair
Contact
(804) 658-1422
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3308 N Arthur Ashe Blvd Richmond, VA 23230
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Turner's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(613 Reviews)
Write a Review
Recent Reviews
KH
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KELSEY H.
Richmond, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
quick and polite service
i always come here and everyone is always quick, professional, and kind.
CT
CHUCK T.
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Car Inspected
Turner’s inspected my mom’s car and changed the oil in a timely manner
JB
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JIM B.
Richmond, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
9
Reliable service
Prompt and quality service with reasonable prices.
Verified Customer
Richmond, VA
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
A Crazy Morning
I had to have my car towed there because my tire had completely blown out. So as the tow company is unloading my car it bumps another. The staff were completely level headed and respectful by letting the police come to figure out the situation. During this process I was still able to communicate to get my car registered with a calm energy. Once everything settles down, I sit and I wait with my car, they talked me through every plan they had for my car to keep me in the loop. All in all everyone on staff were incredibly nice and did what they could to make sure my car was taken care of. I will be going back if my car has any trouble.
JF
JUDY F.
Glen Allen, VA
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Repaired my AC, Brakes and rotors, and control arm for front
Friendly knowledgeable service, I am a repeat customer.
CS
CLAIRE S.
Richmond, VA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Battery replacement
Great service! Answered the phone right away, got me right in and fixed up within 3 hours! Very friendly, honest service.
DB
DAWN B.
Richmond, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great service
Great customer service and feedback provided was an overall great experience!!! I will definitely be coming back for future services.
MN
MATTHEW N.
Richmond, VA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Efficient and quality servife
I needed an oil change and state inspection done. I scheduled an appointment and work was completed in an hour on a busy day, faster than I was quoted. I’ve been using this shop for a few years and I have always been happy. Thanks for keeping my car running great!
MJ
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MARK J.
Richmond, VA
Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2025
verified customerVerified Customer
10
State inspection and work
Great service and great value
DC
DUANE C.
Midlothian, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Efficient, friendly service
Outstanding, friendly service that was performed fast and well done. Makes you feel as if you are family.

Highly recommended.
MC
MATT C.
Philadelphia, PA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
New customer, great experience
Easy, honest, professional. They managed to work us in on short notice, and went above and beyond to fix a headlight issue. Dave took care of us. First time at Turner's and will return.
RB
Richard B.
Tesla Model Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Annual inspection for Tesla
Quite efficient
RQ
RAFAEL Q.
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Experience was Excellent
David and Austin deliver superior customer service, was hands on and more. Very detailed oriented. Thank you very much for making my visit very enjoyable.
TD
TONY D.
Ashland, VA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Honesty is #1
I trust the service that I receive. It’s hard to find these days. They don’t tell me about 10 additional things I need done. They fix what’s needed at a reasonable price and take care of the service that you actually went in there for.
WS
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WENDY S.
Chester, VA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service by even better people
Won’t go anywhere else with my vehicles. Everyone is always courteous and respectful. Good prices. As a female, they don’t try to price gauge or sell me things I don’t need. I wouldn’t trust my safety or the safety of my kids with anyone else!!
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