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Royal Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(190 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

We give suggestions, advice, and education but ultimately it is the customer’s preference that we provide, no questions asked. If we suggest something…we tell you why and what it will do for you differently than what you use now. We give you all the information and then let you make the decision. Royal Automotive in We give suggestions, advice, and education but ultimately it is the customer’s preference that we provide, no questions asked. If we suggest something…we tell you why and what it will do for you differently than what you use now. We give you all the information and then let you make the decision. Royal Automotive in Lee’s Summit is a no pressure shop and do ONLY what is mechanically necessary. We won’t replace parts that aren’t broken or provide services that aren’t needed… ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(816) 246-4737

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
809 SE 3rd Street Lee's Summit, MO 64063-2902
Royal Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(190 Reviews)

DB
gravatar
Deb B.
Blue Springs, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
10
Reliable and Honest
I've been taking my vehicles to Royal for years. They believe in doing the work right and standing by it. Their rates are reasonable, and they don't oversell services that aren't needed. I won't go anywhere else!

AD
Austin D.
Missouri
Cadillac Fleetwood
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2019
verified customerVerified Customer
Category: Service
Austin said the staff at this business was kind and very helpful.
Recommended

BS
Bob S.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2019
verified customerVerified Customer
Category: Service
Bob said he appreciates the great work. The staff is courteous, does the job right, and they care.
Recommended

TN
Tommy N.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
verified customerVerified Customer
Category: Service
Tommy said the staff does a great job, and they are honest.
Recommended

AS
Aaron S.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
verified customerVerified Customer
Category: Service
Aaron said that the place took care of all he needed fast and were friendly.
Recommended

SR
gravatar
SUZANNE R.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
verified customerVerified Customer
car & pickup
I have both vehicles serviced here. I feel confident the service is provided as described. This time I was even shown the worn parts. I feel comfortable with the answers I get to questions I have. Costs are reasonable especially when you know you are getting what they say they are doing. I receive emails when service is coming due. when parts are needed the best available price is always searched for. I really like the service I receive.
Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
verified customerVerified Customer
Honest people
I love having my truck worked on here. They have always been honest on what needs fixed
Recommended

JN
Jay N.
Missouri
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
verified customerVerified Customer
Category: Service
Jay said when he went to this business and waited. The staff was friendly, it was nice and easy going, and they took his vehicle in.
Recommended

TD
Toby D.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
verified customerVerified Customer
Category: Service
Toby said the service was great.
Recommended

KA
Kenneth A.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
verified customerVerified Customer
Category: Service
Kenneth said the staff was really nice.
Recommended

TK
Tim K.
Missouri
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2018
verified customerVerified Customer
Category: Service
Tim said this business was awesome. They had great service. It was more than he expected.
Recommended

JO
Jerry O.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2018
verified customerVerified Customer
Category: Service
Jerry said the customer service was great. He stated they always do a great job with his repairs.
Recommended

CP
Caitlyn P.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
verified customerVerified Customer
Category: Service
Spoke with Greg. He said they do good work. They explained everything very well. Also the price was great.
Recommended

JS
Josh S.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
verified customerVerified Customer
Category: Service
Josh said the staff was friendly and professional. They were fast and the price was good.
Recommended

BC
Bill C.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
verified customerVerified Customer
Category: Service
Bill said he was real pleased with the business's service.
Recommended

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