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Steve's Auto Svc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(285 Reviews)
87
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

We're a general service auto repair shop servicing Cuyahoga Falls and surrounding areas since 2004. We're a general service auto repair shop servicing Cuyahoga Falls and surrounding areas since 2004.

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(330) 940-3557
Opening in 28 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2465 Russell St Cuyahoga Falls, OH 44221
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Steve's Auto Svc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(285 Reviews)
Write a Review
Recent Reviews
DS
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Dave S.
Stow, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/24/2023
0
DId work even though Frame was damaged
We took our 2006 Toyota Sienna van to Steve's for a muffler and Oil change. Asked that the frame be checked since Van is almost 16 years old. They went ahead and did the work, said frame was fine. When I took to a Toyota dealer for a break inspection, they found a crack in the carriage frame that holds the suspension and engine. This is a safety issue as if was near breaking which would have resulted in loss of steering. I called Steve's and during the conversation about this they hung up on me. I had to sell the car since the work to fix the carriage frame is over $4000. The repair work should have never been done without consulting about the frame damage
WH
gravatar
WANDA H.
Cuyahoga Falls, OH
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
verified customerVerified Customer
10
Great service
Always received good service from Steve's and always recommend them
SO
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STEPHANIE & JERRY O.
Cuyahoga Falls, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
verified customerVerified Customer
10
Oil Change
As always the staff and service men did a great job!!!
JD
JUDY D.
Akron, OH
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customerVerified Customer
10
Everything done . Excellent service
Everything handled for trip. I am confident of the service.
DH
Dave H.
Tallmadge, OH
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
verified customerVerified Customer
Category: Service
Dave said they do extremely good work and they are professional.
Recommended
KR
KARL R.
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
9
Solve Car problems
Steve’s Auto Service did a great job of quickly repairing my car at a reasonable price. Best part was the diagnostic work, letting me know other areas that may need repairs in the future yet not sending a false alarm. Thank you
Verified Customer
Hyundai SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
10
Staff very accommodating, great service
Staff very accommodating. Print & courteous. Won’t take my car anywhere else.
DK
Doug K.
Ohio
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
verified customerVerified Customer
Category: Service
Doug said they always do a real good job.
Recommended
AH
Andrew H.
Ohio
Ford Tempo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customerVerified Customer
Category: Service
Andrew said this business was convenient and had good service.
Recommended
RT
Robert T.
CUYAHOGA FALLS, OH
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
Category: Service
Robert said this business always did good work for him.
Recommended
Verified Customer
Munroe Falls, OH
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
My go to place for auto repair
My go to place for auto repair. Fast, fair, reliable and friendly.
LL
Luann L.
Ohio
Pontiac G6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
Category: Service
Luann said they make it easy to drop off her vehicle and to leave instructions. She said they are timely and call her when she asks them. Luann said when she picks up the vehicle that she doesn't have to wait and they explain everything, it was an overall nice experience that they take care of everything and the prices are not outrageous.
Recommended
Verified Customer
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
10
Trusted
Trusted mechanics are hard to find. Steve is diamond in a world of gravel.
JF
John F.
Ohio
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customerVerified Customer
Category: Service
John said hes been there many times and they are great.
Recommended
MB
Mike B.
Ohio
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customerVerified Customer
Category: Service
Mike stated that the business communicated well fixed the vehicle quickly.
Recommended
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