Business Solutions
English Español
SureCritic / Underhood Automotive
business image

Underhood Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(558 Reviews)
92
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
93%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(530) 223-3489
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1236 Hartnell Ave Redding, CA 96002-1443
Get Directions
Underhood Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(558 Reviews)
Write a Review
Recent Reviews
DW
gravatar
Dan W.
Redding, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
10
Awesome place
Great service Chris and Dave are awesome
TT
gravatar
Tony T.
Shingletown, CA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Quick and to the job at hand !
They know their stuff and are friendly.
SF
Steve F.
Redding, CA
GMC Sierra 3500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2023
verified customerVerified Customer
9
Drive train four wheel drive fluid change.
Quality work quality items top shelf products. Compatible price with other shops in the area for same type of service.
WN
Weston N.
Palo Cedro, CA
Chevrolet Silverado 1500
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/14/2023
verified customerVerified Customer
3
it was good at first…
I was extremely happy with them at first, Jaime was super sweet, but his employees weren’t. At first, they kept my truck in the shop at night like they said they would because my door seals leak and it’s raining, but, as soon as Jaime left the employees kept it out in the rain over night and day, while Jaime didn’t know. We showed up as they closed and tried to get their attention by waving and yelling but they just ignored us and waved goodbye. I’m upset with the employees because my floors, seats and subs are soaked. Jaime did talk to his employees afterwards so i appreciate that, but i don’t appreciate being ignored, even if they were closing. Everything in the cab was ruined. (Jaime had left before them, and i’m assuming they didn’t know to keep it in the shop, or they were being lazy.) They did fix my truck tho… so that’s appreciated.
RC
Roger C.
Redding, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2023
verified customerVerified Customer
Category: Service
Roger said they were great and quick, and they got him in and out fast. He said they were nice and friendly, they did a good job, and he plans on using them in the future.
Recommended
DO
Dan O.
Bella Vista, CA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2023
verified customerVerified Customer
10
Excellent Smog Shop
Excellent mechanic and smog shop. Jamie got me in right away for my smog and even a hour early. Been getting my smogs and some repair work done at Underhood for years. Thanks again Jamie and Team.
Verified Customer
Shingletown, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2023
verified customerVerified Customer
10
Always have excellent service
Been going to this company for years and they always do and excellent job ! Very friendly customer service
SB
Savannah B.
Redding, CA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2023
verified customerVerified Customer
Category: Service
Savannah said that she grew up having to sit and wait for the vehicle to get smogged with her parents and she hated that. She stated that she wants to pull up, get in and get out and move on with her life, and that getting a smog with this business is no stress, no mess.
Recommended
KS
Kian S.
Mission Viejo, CA
INFINITI Q50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2023
verified customerVerified Customer
10
smog check
The smog check service was prompt and we’ll done.
RH
gravatar
Ryan H.
Redding, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2023
verified customerVerified Customer
10
+
Excellent service.
SP
Shawna P.
Redding, CA
Kia Amanti
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2023
verified customerVerified Customer
10
Thank you ??
Always professional! Never hesitate to help me when in need! Awesome ??!
AG
Aleesha G.
Redding, CA
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2023
verified customerVerified Customer
10
Good price, great service
We found this shop when my friend's battery failed. No other shop could get us in that day even though she'd be stranded every time she's stopped her engine. They were busy but still got her taken care of in less than a half an hour for a very fair price. I took my Honda in for a smog check. Got me in same day and less money than three other shops quoted me. They're fast, friendly, and very fair priced. I couldn't be happier with Underhood Automotive.
Verified Customer
Redding, CA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2023
verified customerVerified Customer
10
Smog test
Ken at Underhood was very flexible in scheduling my appointment, the employees were very pleasant and thorough with the smog test. They were professional and knowledgeable. I would highly recommend this business.
Verified Customer
Redding, CA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2023
verified customerVerified Customer
10
Fast and great service!
Got me in and out within a few hours.
MM
Mandy M.
Redding, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2022
verified customerVerified Customer
10
Excellent, Fast, Friendly service!
Very happy with the service here. Definitely recommend!
Displaying Review 1 - 15 of 558 in total
Businesses Near You
Metric Motors
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(625 Reviews)
Courtesy Subaru of Chico
83
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)
Gary's Automotive
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(456 Reviews)
GWS Automotive LLC
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(363 Reviews)
Younique Automotive Service Center
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(250 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.