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SureCritic / Virginia Tire and Auto of Cascades
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Virginia Tire and Auto of Cascades

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,728 Reviews)
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Score Details

5 stars
77%
4 stars
11%
3 stars
3%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
14
Total ReScores™
4.6
ReScore™ Average

Business Details

Categories
Contact
(703) 939-9788
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
46655 Algonkian Pkwy Sterling, VA 20165-2809
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Virginia Tire and Auto of Cascades' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,728 Reviews)
Write a Review
Recent Reviews
RZ
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Roman Z.
Sterling, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2020
Had many issues caused by this establishment!
Had my infinity serviced at this place the other day, very simple thing such as oil change needed to be done. When I got back home and parked on my driveway I’ve noticed that something was leaking very heavily on my driveway. I looked under the car and found that engine coolant tube was broken off! They did not want to admit the guilt up until I requested to watch the video recording from the shop, after battling for several hours they agreed to fix it! Unfortunately this is not the only occasion when they broke something in my Infiniti and Honda. Nevertheless, trying to avoid coming to this place ever since!!!
Not Recommended
KB
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Kira B.
Washington, DC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2017
Botched a Simple Oil Change
I went for a simple oil change and they did not install the oil filter properly, leading to a seized engine and hundreds of dollars of repair work.
Not Recommended
AB
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ALEN B.
Sterling, VA
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2016
verified customerVerified Customer
Great service and nice people- very honest!
I am very pleased every time I got to Virginia Tire and Auto. The people are friendly and professional.
Recommended
KT
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KRIS T.
Herndon, VA
Subaru Impreza
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2016
verified customerVerified Customer
Pricey but fair and professional
I brought my car into VA tire and Auto of Cascades for a brake inspection. Upon getting under my car the technicians discovered the undercarriage was coated in engine oil which had been leaking. They showed me everything they found and explained it to me in a simple manner. After getting a degreaser package and coolant pressure test it was determined that my head gaskets were leaking coolant and oil. I decided to shop around for service and actually found that the Subaru dealer ( I have a Subaru) was going to charge me about 25% less than VA Tire and Auto so i decided to go with them. The one issue I did have with VA Tire and Auto is the amount of markup they wanted to charge me for the parts involved in the head gasket service. 200% more than the authentic Subaru parts that the dealership used for generic brand auto parts. Be wary of this. Other than that they are honest and trustworthy from what I could tell from my experience.
Not Recommended
MG
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MICHAEL G.
Sterling, VA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2016
verified customerVerified Customer
Oil Change
Quick efficient service and double checked all of our car care concerns!
Recommended
AF
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ABRAHAM F.
Sterling, VA
Toyota Sienna
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/11/2016
verified customerVerified Customer
Quick Service
Quick Service
Recommended
RC
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RONALD C.
Bethany Beach, DE
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2016
verified customerVerified Customer
Highlander
Complete all work and very timely
Recommended
SB
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SHERI B.
Sterling, VA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2016
verified customerVerified Customer
fast, friendly, and efficient
My headlight went out during the day and I didn't want to get a ticket. Got there shortly before closing and they were able to fix it quickly. Really appreciate their "can do" attitude.
Recommended
KH
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KENNA H.
Sterling, VA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2016
verified customerVerified Customer
oil change and inspection
Honest. Kind
Recommended
VV
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VICTOR V.
Sterling, VA
Nissan Juke
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
verified customerVerified Customer
Good service
I did receive a good service.
Recommended
YK
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YONG/YOUNGBOON K.
Sterling, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
verified customerVerified Customer
Friendly service
Always reliable and prompt service,thanks.
Recommended
PL
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PAUL L.
Sterling, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
verified customerVerified Customer
Excellent Service
Easy drop off for Emissions Inspection. Friendly, knowledgeable staff. Highly recommend.
Recommended
MG
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MICHAEL G.
Sterling, VA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
verified customerVerified Customer
Quick and Easy Oil Change
Took two cars in for oil changes and was done in an hour. I was able to wait in the comfortable lobby area! I could've enjoyed a nice cup of coffee too.
Recommended
TP
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TRICIA P.
Sterling, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
verified customerVerified Customer
Great service
Everyone is friendly, the work is done in a reasonable amount of time. I appreciate the shuttle, loaner car and the little things like wiping off the dashboard.
Recommended
TR
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TAMMY R.
Nokesville, VA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
verified customerVerified Customer
Great job
Staff was friendly and expeditious, per usual. Virginia Tire and Auto is my go-to place.
Recommended
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