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SureCritic / Makes / Genesis / G90 / 2023

2023 Genesis G90

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(53 Reviews)
45%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.6
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.6
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.6
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.7
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.6

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(53 Reviews)
Write a Review

Reviews

PW
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Paul W.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/20/2025
Verified Review

Great car but too difficult to operate items other than driving.

Great car but too difficult and complicated to operate. Does not have a dial to operate radio volume. Driver door does not stay open. radio station change button on steering wheel is not well located (quite often changes stations from accidental contact)
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 5
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 4
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 9
Genesis Motor America responded on 04/21/2025 07:42 AM

Thank you for reaching out, as we appreciate your feedback and insight.  If you require assistance in communicating with your local retailer sales team to perform a walkthrough to go over the radio operations, we would like to encourage you to reach out to our Customer Care team at (844) 340-9741 for further support. Thank you.

 
JR
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Jonathan R.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2025
Verified Review

ADAPTIVE CRUISE CONTROL, HEADS-UP DISPLAY & BUMPER SENSORS

Adaptive Cruise Control drops out on its own. I bought it in for service but they couldn't find anything wrong. After it slows down for the car in front of me there is a long latency, sometimes five miles per hour before it re-engages. The heads up display truncates the upper portion of the display because i sit up high. The adjustment for it needs an extra " two levels" to lower it on the windshield to be visible. The front bumper sensors go off even when there is no car in front of it. I've had this problem on every Genesis I've owned and on every service loaner.
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
GP
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Gregory P.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
Verified Review

True Comfort

The car is as comfortable for the driver as it is for the passenger in the reclining, massaging rear seat. So many great features and conveniences. A joy to be inside. The infotainment system is great. The B&O speaker system is top tier. Love the audio modes on the stereo, as well. 4 wheel steering makes moving the large vehicle much easier.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 6
    • Performance
  • 6
    • Comfort
  • 10
    • Styling
  • 10
AA
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Allen A.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
Verified Review

THOUGHTFUL CUSTOMER SERVICE

Jelany (sp?) was excellent and caring in her communication as a service advisor. Offered a couple of extra service options including tire rotation. Although longer than originally planned wait time, she consistently updated the status of my service work.
    Value
  • 10
    • Build Quality
  • 8
    • Reliability
  • 7
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 10
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 10
JM
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Joseph M.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
Verified Review

Many cosmetic flaws in quality of build

Great car but too expensive to have all of these petty bullshit flaws and cosmetic problems Very Disappointed in Genesis and they don’t back their cars worth a crap A disappointing vehicle in many aspects Would not recommend to anyone or buy another unit
    Value
  • 1
    • Build Quality
  • 1
    • Reliability
  • 1
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 5
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 7
    • Styling
  • 10
Genesis Motor America responded on 04/14/2025 02:39 PM

Thank you for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm
VH
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Victor H.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
Verified Review

Frustrating Many good features but poor reliability & terrible service

Technology is frustrating. Took over an hour to set up with an experienced technician when I first bought the vehicle. About a month later, a software update was automatically downloaded to the vehicle and it wiped out all of my settings. This is just one example of the tech mess. My digital key hasn’t worked for two months and no one can figure out how to get it working again (both dealer and genesis customer hotline). Two months and four trips to the dealer to get my air conditioner fixed. Dealer who wouldn’t call back (service advisors have turned over multiple times in past six months alone). I want to like the car, but it’s one of the worst ownership experiences I’ve ever had. Only owned two years and planning to replace already, when my average ownership period is 5 years
    Value
  • 4
    • Build Quality
  • 4
    • Reliability
  • 2
    • Exterior
  • 3
    • Interior
  • 7
    • Features
  • 2
    • Fun
  • 4
    • Performance
  • 5
    • Comfort
  • 8
    • Styling
  • 4
Genesis Motor America responded on 04/14/2025 02:35 PM

Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. We have escalated your concerns for further assistance. Please allow approximately 1 to 2 business days for contact.

Genesis Consumer Affairs^mm
GT
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Gary T.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
Verified Review

Great car

Best car I have owned! I don’t think I will ever give you 250 characters for a review so I will just continue to say this. I do not think I will continue to give you 250 characters for a review. I think that it is ridiculous to require a minimum 250 characters so therefore I am done.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
WJ
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WAYNE J.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
Verified Review

Great looking and comfortable vehicle

Great looking and comfortable vehicle I like it better than S560 Mercedes that I sold and the valet service is a great add on .This was of the main reasons I purchased the vehicle was the warranty and the service .i think the G90 is a great value for the money spent so far very pleased with vehicle and service.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
CB
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Charles B.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
Verified Review

Great sedan!

My decision to purchase the G90 came shortly after a test drive which I highly recommend. It is a pleasure to drive after owning large SUV’s for the last few years. The vehicle is extremely quiet while driving and the ride is very smooth. I have had no problems with car or service whatsoever.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 10
NG
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Nick G.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
Verified Review

Best car I've ever owned.

I'm extremely happy with the performance of my G90. Each function: navigation, audio, handling/parking, etc., has been exceptional. The features found in this car are similar to other makes costing thousands of dollars more, making this a great buy. I would recommend buying this car to anyone.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RC
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Robert C.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/15/2024
Verified Review

New brand going through growing pains

When battery drained dealer had four people here to get car situated to tow. After cause of drain determined, fix became partial repair as new part would not communicate with rest of system properly. No one could provide fix. Corporate became involved and as previously stated, fix took 75 days. Norm Reeves Hyundai provided loaner the entire time and insured I was not inconvenienced as little as possible. After repairs affected, Genesis of America sent me a check for $3500 for lost use etc. while issue was frustrating, everyone I dealt with worked to insure my satisfaction. All in all a good experience.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
WY
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Wael Y.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
Verified Review

Excellent Car

Traded in a 7 series and test drove the S class before buying this. You can beat the luxury, comfort and features for the money! It rides incredibly smooth and quiet. You get into the vehicle, set the air, music, massage seats, plug in the address and coast in comfort to your destination in comfort and style.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 7
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 9
GH
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gary h.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
Verified Review

Love driving this outstanding vehicle

Timeless design, luxurious interior with exceptional appointments, very quiet and smooth riding, good handling, attracts lots of looks and comments, this is our 4th Genesis and still own a G80. I make a point to recommend this car or the Genesis brand of vehicles to all who ask. Apparently some new and exciting vehicles planned. Technology leader.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JB
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Jagers B.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2024
Verified Review

Excellent gas mileage. Everything is assessable within the vehicle. She is extremely comfortable on driver side and throughout the vehicle . Panoramic view is excellent seating is extremely comfortable.

The vehicle rides very smooth, but acceleration needs to be improved… owners manual should be in color to give better description as to how to Setting up features and using them… vehicle Seating massage should be a minimum of 45 minutes versus 20 minutes.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
CK
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CHESTER K.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2024
Verified Review

Geat Automobile

This is our third Genesis. Our First G90 and we have loved all our purchases but the G90 is by far the best. The amenities are exceptional. The most comfortable car I have ever driven. Mack Grubbs dealership is the best when it comes to service. Especially love the Valet service provided. We consistantly get compliments on the car's looks and ride.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
CW
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CRAIG W.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2024
Verified Review

G90

I love this vehicle, it’s stylish and comfortable. This vehicle is definitely a head turner. The ride is comparable to any luxury vehicle. There’s no road noise, because the vehicle is well sealed. I’m extremely satisfied with my purchase and will buy a newer model in the future.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DS
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Daryl S.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2024
Verified Review

Great automobile

The fit and finish on this sedan is excellent. Very Quiet ride and very comfortable interior, especially the amount of space you have to enjoy. The trunk is a very good size. Vehicle ride can be adjusted as needed depending on the road conditions. Seat massage is excellent and seat adjustments are well engineered.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 9
CR
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Chris R.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2024
Verified Review

2023 G90

The G90 is a great vehicle and a great value. The car meets or exceeds all of my expectations. Five of my last six vehicles have been either Hyundai or Genesis vehicles, all of which have been wonderful vehicles to own and drive. I hope I live long enough to acquire another G90.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RS
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Robert S.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2023
Verified Review

Amazing features, amazing ride

The scar is a pleasure to drive. The right is smooth and quiet. Handling is highly responsive and firm but not too stiff. It corners well. Accelerates incredibly fast for a car of this size. The seats are extremely comfortable. The convenience features and electronics experience is better than any car I have ever owned. Mercedes, BMW, Lexis, Jaguar, Lincoln. In fact, it is the best car I've ever owned. When I brought my 2018 G 90, I said it was the best car I've ever owned. This tops it.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JP
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J Frank P.
2023 Genesis G90
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2023
Verified Review

FRANK & JUDY 2023 G90 E-SUPERCHARGER

It has been a real pleasure and a privilege to have had the opportunity of being a 2023 Genesis G90 E-Supercharger owner as its luxury, comfort, pleasurable driving and simply elegant features are sumptuously gathered in such an extraordinary vehicle. It cannot be easily or readily comparable with this category of available luxury vehicles in the market thus far.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 9
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