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SureCritic / Makes / Genesis / GV80 / 2025

2025 Genesis GV80

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(10 Reviews)
44%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(10 Reviews)
Write a Review

Reviews

DR
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David R.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2024
Verified Review

New Genesis Nightmare

New Genesis Nightmare😡 I bought a brand-new Genesis GV80 2025 just two weeks ago—black exterior with a brown interior, really sharp. I drove it home from the dealership, and the very next morning, the car wouldn’t start. Tried again, and luckily it did. I didn’t think too much of it at the time. Before I even started using the car regularly, I took it to get ceramic coating. The next day, I get a call from the shop saying the car is ready but… it won’t start. They asked if they could jump-start it. I called Genesis, and they said, "No," and sent roadside assistance (which was AAA). After struggling to get the car in neutral to get it out of the shop, they towed it to the nearest dealership. Turns out, the battery was defective! They replaced it within a day, which I appreciate, but no special service was provided. I had to Uber back and forth myself. When I got the car back, there was an orange triangle with exclamation marks on the dash, telling me to "check the authentication system." I assumed it would clear itself, but it didn’t. The dealership now wants to replace the entire system. At this point, I called Genesis customer service to request a return of the car—after all, it only has 225 miles on it. To my surprise, the case manager was *upset* that I even made the request. She offered me a gift card instead of seriously addressing the issue. I’m honestly at a loss here. This is not the experience I expected from a luxury brand like Genesis.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Genesis Consumer A. responded on 09/23/2024 08:53 AM

Thank you for reaching out to Genesis Motor America. We are sorry to hear that you are experiencing mechanical concerns with your vehicle. Our records show that your case has already been assigned to one of our case managers for assistance. We would like to opportunity to better assist, we will have our case manager reach out to you directly. 

Genesis Consumer Affairs^mm
SH
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Shi H.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
Verified Review

Car is perfect

The Genesis GV80 is an impressive luxury SUV that combines refined aesthetics, robust performance, and advanced technology, delivering a driving experience on par with some of the most prestigious brands. From the outside, the GV80 boasts a bold, striking design, with Genesis’s signature crest grille and sleek, athletic lines that exude sophistication and confidence. Inside, the GV80 continues to impress, offering a spacious, meticulously crafted interior that rivals high-end luxury cars. Premium materials like leather, wood, and metal create a
Recommended
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PH
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Peter H.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2024
Verified Review

Great car not so good dealer.

Dashboard display went dark 2 weeks into owning the car. Part has been on order for 3 weeks and counting. The 27"dashboard display screen went dark 2 weeks into ownership. Very disappointing that a replacement part is not readily available. There is no date yet from dealer has to when the part will arrive and the repair completed. It is totally unacceptable.
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GB
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Gary B.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
Verified Review

Great Driving Vehicle

I would not hesitate to recommend this vehicle! It feels and looks like high quality, the way the doors close, the heavy feel of the vehicle, it has nice surfaces on the interior. The newest technology features are fantastic. This is one of the most favorite vehicles we have owned.
Recommended
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PG
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Paul G.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
Verified Review

First Luxury Vehicle

This is a beautiful and elegant vehicle that is easily says " Luxury ", while also having a nice sporty look. It has all the amenities and more, that you want in a car. It handles wonderfully and the 3.5L Turbo engine has all the power you need. Love it!
Recommended
    Value
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CI
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Carol I.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
Verified Review

Excellent Customer Service- Tim Johnson

I love my Genesis, the way it looks and drives, the most fun car I have owned. I can only say my experience in the dealership was the best customer service, and attention to my wish list for a vehicle Tim Johnson did everything right and made the process so seamless. He is personable and professional, just a really nice person and he loves what he does.
Recommended
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RG
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RICHARD G.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2024
Verified Review

Great all around package

Overall, a great value that is rewarding to drive and thoughtfully designed. I enjoy the GV80 so much, I traded in my old GV80 for an updated model. Ride quality and infotainment are markedly improved versus the original version of the GV80 (and they were very good in the old model - with the exception of the blue-tooth for the phone which is corrected in the 2025 update). Interior design is also improved in the updated 2025 model. Genesis does an outstanding job improving ownership experience based on customer feedback. I am a big fan of the brand an encourage folks to check out what Genesis has to offer. You'll be glad you did.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
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  • Performance
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  • Styling
DR
gravatar
David R.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2024
Verified Review

New Genesis Nightmare

New Genesis Nightmare😡 I bought a brand-new Genesis GV80 2025 just two weeks ago—black exterior with a brown interior, really sharp. I drove it home from the dealership, and the very next morning, the car wouldn’t start. Tried again, and luckily it did. I didn’t think too much of it at the time. Before I even started using the car regularly, I took it to get ceramic coating. The next day, I get a call from the shop saying the car is ready but… it won’t start. They asked if they could jump-start it. I called Genesis, and they said, "No," and sent roadside assistance (which was AAA). After struggling to get the car in neutral to get it out of the shop, they towed it to the nearest dealership. Turns out, the battery was defective! They replaced it within a day, which I appreciate, but no special service was provided. I had to Uber back and forth myself. When I got the car back, there was an orange triangle with exclamation marks on the dash, telling me to "check the authentication system." I assumed it would clear itself, but it didn’t. The dealership now wants to replace the entire system. At this point, I called Genesis customer service to request a return of the car—after all, it only has 225 miles on it. To my surprise, the case manager was *upset* that I even made the request. She offered me a gift card instead of seriously addressing the issue. I’m honestly at a loss here. This is not the experience I expected from a luxury brand like Genesis.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Genesis Consumer A. responded on 09/23/2024 08:53 AM

Thank you for reaching out to Genesis Motor America. We are sorry to hear that you are experiencing mechanical concerns with your vehicle. Our records show that your case has already been assigned to one of our case managers for assistance. We would like to opportunity to better assist, we will have our case manager reach out to you directly. 

Genesis Consumer Affairs^mm
AA
gravatar
Ali A.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2024
Verified Review

Exceptional Experience with the Genesis GV80

My experience with Genesis of Alexandria was outstanding from start to finish. Tony, the General Manager, ensured every detail was perfect, from transport to a special discount. Abe, the Sales Manager, and Jay provided excellent support, patiently answering my questions and making the process smooth. Shah in finance made the transaction seamless with his professionalism. The entire team was incredibly helpful, making my car-buying experience enjoyable and memorable. I highly recommend Genesis of Alexandria for their exceptional service and commitment to customer satisfaction. Thank you, Tony, Abe, Shah, and Jay! This version retains the key points while being more concise.
Recommended
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  • Interior
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BL
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Bobby L.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2024
Verified Review

We really enjoy all the features and the smooth ride.

The Bells and Whistles are easy to learn and use. We love the way the car handles and the ride is very smooth and quite. As we are retired and getting ready to travel across the we wanted something good looking, fun to drive, dependable and comfortable. And with the Genesis GV80 we think we found the perfect vehicle. Let's GO!
Recommended
    Value
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  • Interior
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CP
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Christopher P.
2025 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2024
Verified Review

Next level styling at a competitive price

Overall great vehicle that fits all my needs plus it has next level exterior and interior styling. The performance is also great for a twin turbo 4cyl engine (2.5 version). It offers plenty of power to get around traffic. I upgraded from a Volvo XC90 Redesign so this new GV80 was a welcome surprise.
Recommended
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