2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(514 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.2
  • Features
  • Poor
    Fair
    Good
    Excellent
    8.9
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9.4
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Performance
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.4
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(514 Reviews)

JF
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Jill F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

I still love my Ioniq 5

About the only thing I don't like is the battery doesn't charge for 300 mile range any more.
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

DQ
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Daniel Q.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Very much enjoy my Ioniq 5. Very quiet and comfortable ride

I would / will buy another Ioniq when the driving range increases to over 450 miles
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 8
  • Comfort
  • 10
  • Styling
  • 9

GM
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Graydon M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Needs a rear window wiper

Needs a rear window wiper
    Value
  • 7
  • Build Quality
  • 8
  • Reliability
  • 8
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 8
  • Comfort
  • 8
  • Styling
  • 9

RS
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Ryan S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Love the spaceship

My Ioniq 5 is great. It's so quiet, it zooms off the line, and it sounds like you're driving a spaceship
    Value
  • 8
  • Build Quality
  • 7
  • Reliability
  • 7
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 9

SM
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Stacey M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2025
Verified Review

Recalled part on back order, without car for months

Recalled part on back order, without car for months, took a long time for service personnel to even understand issue
    Value
  • 1
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 6
  • Fun
  • 8
  • Performance
  • 1
  • Comfort
  • 8
  • Styling
  • 8
Hyundai Motor America responded on 04/29/2025 12:34 PM

Hello Stacey, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc


ML
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Mark L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2025
Verified Review

POS Electric Vehicle

(4) Recalls in 2 year lease. Dealership was awful.
    Value
  • 2
  • Build Quality
  • 2
  • Reliability
  • 2
  • Exterior
  • 4
  • Interior
  • 3
  • Features
  • 4
  • Fun
  • 3
  • Performance
  • 3
  • Comfort
  • 4
  • Styling
  • 4
Hyundai Motor America responded on 04/29/2025 01:43 PM

Hello Mark, we would like to address the concerns you have with your vehicle. One of our specialists will be reaching out shortly for further assistance. Thank you. ^cc 


HG
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Howard G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Great Car with Some Drawbacks.

The new Ioniq 5 does not have to pay for subscription. Seems very unfair to previous owners. The infotainment battery is still an issue for a number of vehicles. The 2023 model fluid has to be changed periodically and is expensive. Having said all that the pros of this car far outweighs the cons. Hoping that the price of future Hyundai Ioniq 5's will come down in price if possible so more people can enjoy this car.
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

AR
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Alan R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
Verified Review

Best EV

A near perfect vehicle.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

AM
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Anthony M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
Verified Review

Excellent EV

The ride is great. Excellent acceleration. I am glad not to have to use gasoline anymore. It would be better if the range were larger and the estimated remaining mileage on a charge is more accurate.
    Value
  • 7
  • Build Quality
  • 8
  • Reliability
  • 10
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 8
  • Styling
  • 8

HG
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Holly G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/25/2025
Verified Review

Really great car - until it wasn’t

I very much like this car, except that there have been several recalls, problems with Level 2 charging, and now, my ICCU has failed and the car is entirely inoperable, without an estimate for when the part will be supplied and installed. Big disappointment. I was loudly telling everyone how much I liked this car, but now I think I lied. A failure of the ICCU, which is apparently happening to MANY vehicles, is just unacceptable. I feel like I won’t be able to trust this car, even if the ICCU is replaced.
    Value
  • 8
  • Build Quality
  • 2
  • Reliability
  • 1
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 5
  • Performance
  • 2
  • Comfort
  • 8
  • Styling
  • 8
Hyundai Motor America responded on 04/26/2025 10:23 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc


RS
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Raphael S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2025
Verified Review

A wonderful vehicle with a critical flaw

This vehicle was probably the first that everyone in my family loved as much as I do. It's more spacious than some larger SUVs, faster that many ICE vehicles, and smarter than many tech-filled vehicles. But when software fixes are constantly applied to jerry-rig the ICCU that is prone to failure, which it has, the vehicle loses all reliability.
    Value
  • 9
  • Build Quality
  • 7
  • Reliability
  • 3
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 9
Hyundai Motor America responded on 04/21/2025 11:53 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc


RP
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Robert P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
Verified Review

Best car I've ever owned

Overall an excellent experience! Only improvement I could ask for is increased battery capacity. As it stands, however, there is enough for most of my activities; I've only had to stop and charge on 300+ mile trips. Otherwise, an absolutely great car!
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

LS
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Lorenzo S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2025
Verified Review

Deeply flawed car

Good luck on the iccv lottery. You may be lucky or you may get a dead battery in the first 2 years. The parking sensor was also dead in the first 6 months. Overall very disappointed with the build quality and especially the official Hyundai service.
    Value
  • 1
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 6
  • Interior
  • 6
  • Features
  • 3
  • Fun
  • 7
  • Performance
  • 8
  • Comfort
  • 7
  • Styling
  • 7
Hyundai Motor America responded on 04/21/2025 07:06 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc


DS
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Dan S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2025
Verified Review

Great E Car, but has a few maintenance issues

I have had the car for 2 1/2 years and have about 30k miles on it. It has a great design and is very pleasant to drive with good handling and comfortable ride. The ICCU problem with 3 recalls is a concern, resulting in a dead 12 V battery for my car. Also, BlueLink remote is a great feature but goes buggy sometimes. I am currently 3 weeks into a BlueLink outage with no resolution by Hyundai. Finally, 6k miles into an 8k mile road trip last year, three of my four Michelin OEM Primacy tires failed after only 20k miles of service. Faulty design with soundproofing in the tire.
    Value
  • 7
  • Build Quality
  • 8
  • Reliability
  • 7
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 9

JD
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Jennifer D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2025
Verified Review

Loved it until the ICCU unit died. Now I’m without a car

I loved my Ioniq 5 but was getting concerned about all the recalls. I addressed the recall about the ICCU unit immediately and was not given any information more about it so I assumed it was alright. Shortly afterwards, at 17,000 miles, the car alerted me to not drive the car and that the 12 volt failed. I called the dealer and they sent a tow truck. That was the easy part. More than two months later I still have not gotten my car back. No update on the part. Supposedly it could take several more months. I won’t get reimbursed for a rental car until the final service document is created.
    Value
  • 7
  • Build Quality
  • 6
  • Reliability
  • 3
  • Exterior
  • 6
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 10
Hyundai Motor America responded on 04/18/2025 04:10 PM

Jennifer, allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc


EW
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Ethan W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
Verified Review

Great car, minor annoyances.

Electric motors are very smooth and powerful. The best thing about the vehicle is the regenerative braking. The ride is very comfortable. Good traction in snow. Unhappy about the rear window. Without a wiper spent a lot of the time with no visibility out the back window.
    Value
  • 6
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 6
  • Interior
  • 9
  • Features
  • 8
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 6

TS
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Thomas S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
Verified Review

Worth My Wait

I waited 18 months to purchase the Ioniq 5 and it was well worth the wait. I am very pleased with the Ioniq 5. I was orignially seeking a rear wheel drive, with longer milage, but there was none in the country. So I went with the AWD and have found it to be a great vehicle. I previously had the original Ioniq and loved that vehicle also.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

MH
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Michael H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
Verified Review

Great car with a few minor flaws.

The 2023 Ioniq 5 is a great car but it has a few minor flaws. Pros: Cons: needs rear windshield wiper, would like drive modes to be "sticky" (especially Snow), would like i-Pedal to be "sticky", needs wireless Apple Car Play, would like manual means of setting battery conditioning, would like walkaway locking.
    Value
  • 7
  • Build Quality
  • 9
  • Reliability
  • 5
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

HM
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Heather M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/17/2025
Verified Review

ICCU has been a headache!

I love this car but have been waiting almost a month for the ICCU to be replaced and still have another month of waiting. Otherwise, it is a very comfortable ride and I love the interior features (dashboard screen , seat warmer etc).
    Value
  • 8
  • Build Quality
  • 5
  • Reliability
  • 3
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10
Hyundai Motor America responded on 04/17/2025 02:32 PM

Hello Heather. Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc


SS
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Sharon S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
Verified Review

Love owning an EV

I waited for a long time for my Ioniq 5. I mean a loooooong time. I also paid a lot of $$ for it--over sticker. I was not thrilled about doing that but I had made the decision to move from a hybrid to an electric vehicle. I created the environment--home charger and installed solar panels too. So while the shortage is over but I'm still a little annoyed by the dealers "sticking it to me" attitude. I wish they had talked to me about leasing. I think I could have received more rebates if I had leased. The vehicle after a couple of software updates that fixed a charging issue is a wonderful car to drive. My biggest complaint is the lack of rear window wipers. The new ones finally have them and I am thinking about trading in and buying a new one. I haven't seen an EV that I like better than my Ioniq. I would also like to see a different interior color--tan. I hate my black interior and the white is too white. Overall I would buy another Ioniq and I enjoy driving it every day.
    Value
  • 5
  • Build Quality
  • 8
  • Reliability
  • 9
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 8
  • Comfort
  • 8
  • Styling
  • 8

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