2021 Hyundai Kona Reviews - Verified Owners

Category Summary

(Avg. out of 10)

Reviews

4.7

(1299 Reviews)

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Deborah R.

2021 Hyundai Kona

Verified Owner

08/08/2023

Verified Review

Sales person was wonderful but the maintenance and repair experience has been horrible

I would have loved this vehicle but it gos broken down multiple times and I’m not sure the mechanics are reliable or even skilled. I have had to wait months each time , left with no transportation and begging and borrowing to get to work. The stress level I’ve been placed in has left me bitter and angry. I find no help at the dealership or the corporate level. I have actually considered finding an attorney to help me.

Hyundai Motor America responded on 08/08/2023 03:02 PM

We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

Albert F.

2021 Hyundai Kona

Verified Owner

07/29/2023

Verified Review

Small and Gas Econ SUV

OK for city commute. Lack of power if going on freeways. We bought it in early 2021 during the pandemic. New car inventory was short. Choices were not that many for us then. This car was in our budget and my wife likes the compact size.

Lynda F.

2021 Hyundai Kona

Verified Owner

07/29/2023

Verified Review

Liked the maintenance plan

Enjoyed the features and maintenance plan. It was very reliable. The leasing payment was within my budget. I will look at the 2024 Venue if the pricing is within my budget. I also liked my local dealership.

Recommended

IRVAN C.

2021 Hyundai Kona

Verified Owner

07/20/2023

Verified Review

Love my car...

Perfect size, handling and fit for me... Just the right performance and comfort level while being frugal with fuel... Lots of room in the hatch for all my needs... Seats and carries four passengers easily...

Recommended

MICHELLE L.

2021 Hyundai Kona

Verified Owner

07/19/2023

Verified Review

It's okay

Vehicle looks nice in and out and sound system is good but even with the turbo the car driving wise is not that great. Excelerating with it sucks from either going after stopped or trying to speed up.

Hyundai Motor America responded on 07/19/2023 03:26 PM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

Lukas V.

2021 Hyundai Kona

Verified Owner

07/05/2023

Verified Review

Love the Kona, Hate the Shifting

So we love our Kona. The problem is that when it is not in sport mode, it some times has what I think are transmission slips/stalling/surging when accelerating from a rolling stop or total stop. Needless to say, its not a good feeling to pull out into traffic only to have the car fail to shift into gear and stall momentarily before shifting into gear properly.

Hyundai Motor America responded on 07/07/2023 08:42 AM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

Laquita E.

2021 Hyundai Kona

Verified Owner

07/05/2023

Verified Review

I love my Kona

The Kona is sporty and compact with lots of storage space for luggage. Super comfortable even on longer trips. Seats and steering wheel can be adjusted to the perfect position. Navigation has taken me to odd location a time or 2 or odd route. Safety features are on point!

Recommended

ELIUT P.

2021 Hyundai Kona

Verified Owner

06/27/2023

Verified Review

Beautiful and great car

Love the car but it wasn’t my first choice due to credit and payments. Good for small family or college. Only wish it had a bit more room and storage. Overall still love this vehicle and highly recommend

Recommended

CAROLINA V.

2021 Hyundai Kona

Verified Owner

06/26/2023

Verified Review

Love my Kona

I love everything about my Kona. It's the perfect size for me (I'm short) and everything is within easy range for me. The car handles great in the snow and going up and down mountain roads, which is important to me. It gets good mileage. Great value for the money!

Recommended

Keith K.

2021 Hyundai Kona

Verified Owner

06/26/2023

Verified Review

We purchased a second Kona. That should say something for what we think about Hyundai and the Kona.

We LOVE the driving performance of the Kona from fuel economy to the ability to accelerate from a stop as well as at highway speed. The ambient road noise is an issue for us, but all things considered we love our vehicle and it is the second one we purchased.

Recommended

MYRA J.

2021 Hyundai Kona

Verified Owner

06/15/2023

Verified Review

Choose Hyundai Kona

I am extremely happy with my Hyundai Kona purchase. Standard features include Bluetooth and Driver Assist options. I like everything about the Kona from looks to performance; from reliability to durability; from fuel economy to price; from ratings to camaraderie. Hyundai Kona is an excellent choice.

Recommended

Marty F.

2021 Hyundai Kona

Verified Owner

06/13/2023

Verified Review

Get the Turbo.

Good basic reliable vehicle. Very poor front headlights. Door compartments are way too small. Can't put on a rough rack. I wasn't told when I purchased the vehicle about the front hook and front license plate holder. I was led to believe that I had to purchase both but the vehicle came with both and I didn't know it..

Recommended

MICHAEL P.

2021 Hyundai Kona

Verified Owner

06/11/2023

Verified Review

Rough ride

The vehicle has a rough ride and the dealership was bad Better shocks would help with smoothing out the ride. Have a twisted wire that made the lights go out seems like a flaw in the design. Plus of both lights go out you would think the dealer would make this a priority appointment

Hyundai Motor America responded on 06/12/2023 10:57 AM

Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc

KEENAN L.

2021 Hyundai Kona

Verified Owner

06/10/2023

Verified Review

To many mechanical issues for a brand new car

Really wish this was more reliable. I paid way to much money cash for this car. It’s left a bad taste in my mouth for hyndai and gives me serious doubts about the manufacture quality of these cars overall.

Hyundai Motor America responded on 06/12/2023 10:53 AM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

STACY R.

2021 Hyundai Kona

Verified Owner

06/03/2023

Verified Review

Lack of power

Lack of power. Too much road noise. Seats on long drive uncomfortable. Dash not impressive. Gas mileage underrated car felt cheaply built. Lack of exterior styling. Doors sound cheaply made like a can

MATTHEW M.

2021 Hyundai Kona

Verified Owner

06/02/2023

Verified Review

Great car

Vehicle is great but don't get service at werner hyundai. Oil change shouldn't take 2 hours with an appointment while waiting at dealership. Ding and rim repair is outsourced and may not get done in a reasonable time. Service department says they shouldn't have to handle the repair work. Sales should handle it.

Recommended

VICTORIA B.

2021 Hyundai Kona

Verified Owner

06/01/2023

Verified Review

2021 Hyundai Kona Select

The 2021 Hyundai Kona Select AWD is the automobile for me. With the husband, 3 dogs and myself it's the perfect for short runs or long trips. There is more than enough room for all of us. Plus it gets excellent gas mileage.

Recommended

JODY L.

2021 Hyundai Kona

Verified Owner

05/30/2023

Verified Review

Excellent service and a great subcompact vehicle

Great friendly service and fast. I love my Kona it is very economical on fuel. The back seats can move down for more room when packing for camping, etc. It has style and its quiet and comfortable to drive. It was very cost effective choice for me.

Recommended

Victor B.

2021 Hyundai Kona

Verified Owner

05/28/2023

Verified Review

Had issues with transmission

From driving the Kona out of dealership the faulty transmission was a problem. Parts were replaced two times and there still was an issue. The third time the auto would not engage in any gear and was towed back to the dealer. Auto is extremely noisy when driving. You can hardly hear the radio. Indicated to dealer on first service that auto hesitates on first acceleration but told it takes a while to breakin. Gave up since I have been driving for 62 years and felt they were lying to me.

Jean C.

2021 Hyundai Kona

Verified Owner

05/27/2023

Verified Review

Pretty car but bad publicity and mediocre service after the sale

This is a pretty car. It is responsive, gets good mileage (35 plus) and it is smooth when changing lanes/ parking. At 36000 miles, there have been no major repairs. However, it's the same year as the models that are getting stolen, and my insurance went up 30 percent because of that. Problems scheduling services under warranty, exaggeration at the time of the sale about the "scratch/ding removal" policy, and being quoted an outrageous amount for a simple bulb replacement means that Hyundai is not on my list for when I trade in this car.