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SureCritic / Makes / Hyundai / NEXO / 2021

2021 Hyundai NEXO

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(23 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(23 Reviews)
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Reviews

JG
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JAMES G.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/03/2023
Verified Review

Nexo: Great Little Car, but Unaffordable Hydrogen Fuel!

We love the sporty Nexo. It's great to drive and super stylish. We love the fact that it's good for our environment with water as the only byproduct. We are proud to drive a car that's good for our planet. When we first purchased the car, we told all our friends and family about the great qualities. There's a hydrogen fuel sign on the side of the car. Many strangers have asked us about the hydrogen car - friendly and inquisitive people, that's for sure. The price of HF has tripled since we bought the car in 2021. We can no longer recommend the Nexo for this reason. How very sad. We only drive it occasionally now because it is very expensive and inefficient. We're thinking about trading it in because of this. We can not get any answers from anyone regarding this huge problem. We love Hyundai cars. We've owned four. We would love to get some answers regarding the cost of fuel and the poor availability of fuel stations. The stations are often shut down or not working. We can not rely on the availability of fuel on our trips. We no longer drive the Nexo on trips.
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Hyundai Motor America NCC responded on 10/04/2023 12:03 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
DW
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DALE W.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2022
Verified Review

Hydrogen car

Great SUV. Fun to drive. Dealer has a shortage of Nexo service techs. Runs on Hydrogen. Exhaust is water. Accelerates like an Electric Vehicle. Need to write a minimum of two hundred words. What else can I say. I like the car.
Recommended
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ES
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EDGAR S.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2022
Verified Review

It’s been good

Can’t reach someone to help me connect the vehicle to my smartphone as they only provided the password once and I can’t use all the futures of the vehicle, have tried to email several time with no response so disappointing
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TJ
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THOMAS J.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/07/2022
Verified Review

Great Car

Driving a fuel cell vehichle is like taking part in an experiment. Doing so will allow the tech to move forward. Hyundai has made a fantastic car. The only issue is the infrastructure, but with time that will get better.
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AW
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ANTHONY W.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2022
Verified Review

Hydrogen car is the way to go

Hydrogen is definitely the future of mobility, and Hyundai has committed to that feature. This car is truly a great little car. It has more utility than the fcev sedans offered by Toyota and Honda. I do wish there was a plug-in variant. Having 20-30 miles of electric range would be a total game changer.
Recommended
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LA
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LAURA A.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2022
Verified Review

Hydrogen is still experimental

Buyer beware. If you can handle lack of fuel, no new stations opening in the year you’ve owned the vehicle when you were promised dozens would be opening, then getting a recall notice within the first year saying your car is a potential bomb, if you can handle these things then the Nexo is your car. If not, then stay away! The car is beautiful and drives great, but when there’s no fuel. There’s no fuel. When you need to drive to LA you can hope the one station in the middle will be open but I usually rent another car.
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Dakota H. responded on 08/25/2022 10:20 AM
We're sorry to learn of your experience, Laura. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
JL
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JAMES L.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2022
Verified Review

A great car for us and the planet

We choose the nexo hydrogen fuel cell because we can help pioneer this zero emission technology and the incentives were amazing but we also got a great useful fun to drive car. Win win win! I would recommend this car and size vs Murai or clarity was better for our needs and like the suv height while I drive
Recommended
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SC
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STEVE C.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/04/2022
Verified Review

Not great experience

Expected it's high/luxury line but it's regular line. Door handle not popping up in less than a year and you only can reserve warranty service two months after. Hard to find working H2 gas station. Even if you found, cannot fill sometimes while others can fill (suspect it's Hyundai's issue). It means you can only drive locally. You dare to drive to Los Angeles from San Jose.
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Dakota H. responded on 08/04/2022 12:47 PM
We're sorry to learn of your experience, Steve. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
JH
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JON PAUL H.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2022
Verified Review

best H2 CUV available

this is a great car; I wish the display lights on the center console were brighter but if that's the worst thing about a car, it's a great car; running a car on hydrogen is a win-win; I recommend it, if you have time to waste, calling the dealership repeatedly for service.
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DK
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DEOK K.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2022
Verified Review

My first Hyundai

My first Hyundai after all other German cars. I am impressed by: 1. Smooth ride 2. Easy drive 3. Eco friendly 4. Saving $$ - no need to worry about raising gas prices nowadays - Hydrogen fuel price (price per kg) has even gone down 5. Very safe
Recommended
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AM
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Amy M.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
Verified Review

This is my 2nd Nexo

This is my second Nexo. I leased a 2019 and upon my lease end, I traded it in for a 2021. The only difference is partial privacy windows and automatic rain windshield wipers from the 2019. I love the car but wished they updated the center console and info center area to be less busy and more simplistic.
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JA
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JACK A.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/27/2021
Verified Review

2021 Nexo

So far happy with the vehicle Concern was filling stations and down time. So far not a problem I am concerned that there are not enough stations and that it takes so long to get new ones up and running
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PB
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PAUL B.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2021
Verified Review

Nexo FC

Like the car, really no other bad things other then the refueling almost all the time to only 85-88%. I filled to 96% once, never again nor higher. This isn't what is specified nor what Hyundai promised in their specifications or documentation. Hyundai needs to address this right away.
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FB
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FRANKLIN B.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2021
Verified Review

NEXO

Display features are NOT customizable enough! Not intuitive enough! Not usable while driving even by the passenger! Noisy interior while driving above 40MPH. Your survey is old and flawed. Questions do not correspond with previous answers!
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VT
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VINCENT T.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Verified Review

NA

NA.........................................................................................................................................................................................................
Recommended
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IO
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IPPEI O.
2021 Hyundai NEXO
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2021
Verified Review

Rating

Nexo is very nice car to drive and I am enjoying my driving. I wish Nexo is four wheel drive and have less wind noise. Otherwise we, myself and my wife really enjoying drinking at least tree times a week.
Recommended
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