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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1385 Reviews)
45%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.6
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.4
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.4

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1385 Reviews)
Write a Review

Reviews

KF
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Kory F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2025
Verified Review

Its alright for the price.

The truck has a lot smaller interior than expected. Sunroof has a whistle and leaks when going through a car wash. I've had hyundai for as long as I've driven. My 2011 veracruz did not have this problem. Minor disappointment.
    Value
  • 7
    • Build Quality
  • 5
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 4
    • Features
  • 6
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 6
    • Styling
  • 9
Hyundai Motor America responded on 08/25/2025 02:25 PM

Hello Kory,

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
WM
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William M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

My Hyundai

Fun car to drive.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
LR
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Laura R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2025
Verified Review

From happy to sad

When it was time for my 1st service at 7000 miles the tech came up to me and told me I had uneven wear on my tires and talked to me like a) I was old and b) like I was stupid, I went and checked with a good friend of mine and he said that there was nothing wrong with my tires that they were just fine. I also have 7 yrs military with heavy equipment and as a DOTSupervisor for the state of IA for 17 yrs, when it’s time to get a different vehicle I will not be getting another Hyundia
    Value
  • 5
    • Build Quality
  • 7
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 6
    • Features
  • 5
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 7
    • Styling
  • 8
Hyundai Motor America responded on 08/25/2025 02:17 PM

Hello Laura,

We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.  ^cc 
CJ
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Carl J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Great car

A lot of car for the money.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
BK
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Barry K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Busy at work

I am really busy right now but I keep getting this email to complete this review
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
BW
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Bridgette W.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

Santa CruZ

Very cool ride
Recommended
    Value
  • 8
    • Build Quality
  • 7
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 6
    • Styling
  • 8
KB
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Kenyon B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Kknjjjjjjjnnnnnnnnn

Kknnnnnnnnnnnn
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 8
    • Interior
  • 9
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
CA
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Chris A.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

2023 sel + activity non turbo

Minor issues to date but I've heard so nightmare stories. Hardest part is getting service, you have to plan 60+ days out. Watched one dealership while changing oil remove my oil cover plate then kick it to side and never put it back on. When they drove it out I informed to counter agent to take it back and put my cover plate back on. Then he only put one bot on so he had to take it back again. Never adjusted tire pressure although within threshold I intentionally let one lower to see if they would adjust. Had to do it myself. But as the car goes, gas mileage is as expected,. Comfort is acceptable, even on long drives. I have the non turbo so it's a bit under preforming in that part but does the job and was expecting such. Was not going to pay the price for the turbo. Over all it's been pretty good so far but it's only 3 yrs old. Let's see how it goes after 6 yrs
    Value
  • 6
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 6
    • Fun
  • 6
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 8
JS
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John S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
Verified Review

Excellent. Simply excellent city truck.

Design, fit and finish, power, performance, technology and efficiency are all off the charts. This is not a "regular" pick-up for heavy duty of intense off-road use. This is the perfect "City" truck for someone who wants the comfort, technology and abilities of a luxury SUV with a pick-up bed.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
CL
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Christian L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2025
Verified Review

2023 Santa Cruz Review

I love my Santa Cruz. I would give a 5 star but my bed cover is getting stuck and hard to open. I ask in the dealership about it, told me they would called to let me know if it was in warranty, never call me back.
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
DB
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Derrick B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2025
Verified Review

Good all around

It's been a good, solid vehicle as long as it's taken care of. A good daily driver with some utility.
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 9
LN
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Lawrence N.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/24/2025
Verified Review

ok

* The seats are not comfortable on long trips. * Need passenger seat, adjustable like the drivers. * Keep hitting my head when I get in. Over all we like the Vehicle
    Value
  • 5
    • Build Quality
  • 5
    • Reliability
  • 5
    • Exterior
  • 6
    • Interior
  • 4
    • Features
  • 6
    • Fun
  • 5
    • Performance
  • 5
    • Comfort
  • 4
    • Styling
  • 6
Hyundai Motor America responded on 08/25/2025 06:19 AM

Thank you for sharing your feedback on your 2023 Hyundai Santa Cruz, Lawrence. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
GB
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GARY B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/24/2025
Verified Review

Two things i would like changed about the Santa Cruz

I would like a longer bed and put a V8 engine in it
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
Hyundai Motor America responded on 08/25/2025 06:19 AM

Thank you for sharing your feedback on your 2023 Hyundai Santa Cruz, Gary. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
CG
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Christopher G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/22/2025
Verified Review

Way too small

Way too small. Definitely not suitable for someone with kids. Car seats barely fit in the back .. and even at that they’ll be kicking the back on your passengers neck unless your passenger is 4ft and has their seat all the way forward! Not worth the buy. Has some cool features but not logical. Body style is a little funky too.
    Value
  • 2
    • Build Quality
  • 4
    • Reliability
  • 4
    • Exterior
  • 3
    • Interior
  • 3
    • Features
  • 6
    • Fun
  • 4
    • Performance
  • 4
    • Comfort
  • 2
    • Styling
  • 3
Hyundai Motor America responded on 08/25/2025 06:53 AM

Hey Christopher, Thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151 . Thank you ^cc. 
CS
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Cameron S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

Absolutely love this vehicle

I love everything about this truck, it's been such a great vehicle and does everything I need.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
DH
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Dennis H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2025
Verified Review

Fair

Car is ok ! Dealer in danville illinois charges for work under warranrty ! Dont know what bumper to pumper policy means! Told ne bc cabin air filter not covered tryed to charge me 110.00 ! Tried to charge ne 100.00 for an oil change 15,000 miles !
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
DW
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Dick W.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

Small tryck

Good vehicle for the price
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
CC
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Carmen D C.
2023 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2025

Santa Cruz

Very disappointed w this buy never will buy Hyundai again they took me like stupid for me to use the trunk was the reason to buy this small truck
    Value
  • 4
    • Build Quality
  • 7
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 7
    • Styling
  • 8
Hyundai Motor America responded on 08/22/2025 06:18 AM

Hello Carmen, 

Thank you for sharing your feedback on your 2023 Hyundai Santa Cruz. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration.
EF
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Edward F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
Verified Review

Just love the vehicle

Great ride ..very reliable
Recommended
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 5
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 10
JO
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John O.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/21/2025
Verified Review

Factory tonneau cover worthless…

Due to the small size the truck bed is essential. The factory tonneau not only leaks but becomes almost impossible to open and close. Dealer ordered a replacement under warranty but the part is back ordered.
    Value
  • 6
    • Build Quality
  • 4
    • Reliability
  • 7
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 7
    • Fun
  • 5
    • Performance
  • 5
    • Comfort
  • 5
    • Styling
  • 7
Hyundai Motor America responded on 08/21/2025 02:18 PM

Hello John, 

Thank you for sharing your feedback on your 2023 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
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