2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1385 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.6
  • Features
  • Poor
    Fair
    Good
    Excellent
    8.9
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.9
  • Performance
  • Poor
    Fair
    Good
    Excellent
    9
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.4
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    8.9
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.4

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1385 Reviews)

KB
gravatar
Ken B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
Verified Review

The best vehicle that I have ever owned!

Great vehicle! Great follow on service!!
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

LH
gravatar
Leo H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

This is my first new vehicle purchase. I'm thrilled with it ‼️

My Santa Cruz has exceeded my expectations, in quality, in performance , in features. It's just what I was looking for and then some.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10

SL
gravatar
Steven L.
2023 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2025

I’ve had multiple issues that weren’t covered by warranty

I loved the looks of the 2023 Santa Cruz limited turbo in white. I added roof rails, new black rims aftermarket, door edge trim, etc. Then I discovered the bed cover isn’t waterproof. I wouldn’t have bought it if I knew this. I’ve got 70,000 miles on my 2023, in last 10,000 miles not covered by warranty I’m out $5k out of pocket on repairs. From fuel delivery, exhaust, cooling, etc. wouldn’t buy another one.
    Value
  • 4
  • Build Quality
  • 4
  • Reliability
  • 3
  • Exterior
  • 9
  • Interior
  • 4
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 5
  • Comfort
  • 6
  • Styling
  • 9
Hyundai Motor America responded on 08/21/2025 06:38 AM

Hello Steven, 


We are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback.


RG
gravatar
Robert G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Fun to drive. Sleek looking pickup!

Love my 2023 Santa Cruz but don't like the 2025 edition.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10

JF
gravatar
John F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Comfortable, quiet, adaptable and sporty

Have loved this sporty SUV/pickup ever since day one. Definitely appreciate the turbo 2.5L and AWD. The SEL Premium came with a retractable hard top for the rear bed and it locks up tight whenever the doors are locked. Can’t complain about the 28mpg average either (in town it’s 24, on highway it’s closer to 33).
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

JS
gravatar
Joseph S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Honda vs Santa cruz

Santa Cruz is smaller but more fun to drive with better gas mileage. Honda is more comfortable .
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 8
  • Styling
  • 9

JD
gravatar
James D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Fun to Drive while providing the utility of a small "pick-up" truck.

My experience with my 2023 Santa Cruz as been very good. I have enjoyed the use of the covered bed for hauling many things associated with my gardening and other outside supplies at our home. It drives like a car and is really fun to drive. I appreciate the technology of the semi "self-driving" feature, which allows you to take your hands off the wheel for a temporary need, especially when making longer trips. There are only two things I would mention in way of improvement as follows: 1. I suggest that on future models try to make the cover on the truck bed water proof. It keeps about 90% of the water out of the bed when raining and/or getting it washed through a carwash. 2. The transmission seems to take a couple of seconds to move the car forward after changing gears. Although is not much delay, if you are in a tight spot in traffic at an intersection, for example, those couple of seconds could be the difference in a wreck happening. Overall, I have been very satisfied with my Santa Cruz. If the transmission issue I mentioned should not be happening, please communicate to me and I will take it in to the dealer.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 10

ED
gravatar
Edna D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

I love how it drives and handles. Not a fan of the bed

Unhappy with the tonneau cover. Why put a cover on the bed and not have it waterproof? Unacceptable! makes no sense. This is my 3rd and last Hyundai. I love the vehicle but the cover is a deal breaker.
    Value
  • 8
  • Build Quality
  • 8
  • Reliability
  • 9
  • Exterior
  • 2
  • Interior
  • 10
  • Features
  • 7
  • Fun
  • 10
  • Performance
  • 8
  • Comfort
  • 8
  • Styling
  • 10

JB
gravatar
Julie B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2025
Verified Review

No parts available

My tonneau cover for the back broke months ago . Hyundai says it has been on banal order. The selling feature of the car is the truck capacity but that has been rendered useless. I have a case open but Hyundai is just sitting on it. I can’t even sell my vehicle with a broken truck cover so I am stuck. Hyundai can’t even provide the replacement parts needed for this vehicle.
    Value
  • 2
  • Build Quality
  • 1
  • Reliability
  • 2
  • Exterior
  • 3
  • Interior
  • 2
  • Features
  • 3
  • Fun
  • 3
  • Performance
  • 2
  • Comfort
  • 1
  • Styling
  • 3
Hyundai Motor America responded on 08/20/2025 10:45 AM

Hello Julie,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  

Hyundai Motor America responded on 08/20/2025 10:47 AM

Hello Julie,  Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  


JM
gravatar
John M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Finally the right size truck

Great vehicle - smooth, quiet and comfortable, lots of good tech. While the bed is small is fine for hauling everyday items. Tows my boat while getting 17 MPG. Futuristic and sleek looking. Stylist and modern interior.
    Value
  • 6
  • Build Quality
  • 7
  • Reliability
  • 7
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 6
  • Fun
  • 7
  • Performance
  • 7
  • Comfort
  • 8
  • Styling
  • 9

SM
gravatar
Shannon M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Good experience to date. No major issues first 10,500 miles

Comfortable, having the bed has been a benefit.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

ZE
gravatar
Zeno E.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Smooth drive and just what I needed for every day use

Am leasing but planning to buy
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

BL
gravatar
Bradley L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

No, I want to comment

I like the vehicle, a little small in the red though not enough legroom for the passengers
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 7
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 6
  • Styling
  • 9

JH
gravatar
James H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Fun to drive and fuel efficient.

Very satisfied overall. Just wish it had more legroom in the back. Couldn't have made the vehicle 6 inches longer ?
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 9
  • Interior
  • 7
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 8
  • Styling
  • 10

KC
gravatar
Kevin C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

I was pleasantly surprised with it.

I am very happy with my purchase,
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 7
  • Exterior
  • 9
  • Interior
  • 7
  • Features
  • 7
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

TD
gravatar
Timothy D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Great practical vehicle

Great retirement vehicle. Lots of tech and safety features on inside. Newer model even better. Looks on outside could be improved. Comfortable and fun to drive. My favorite vehicle to use for daily routine travel. I was so impressed with vehicle that I just recently purchase wife a Tuscon from same dealer.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 5
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

RR
gravatar
Ronald R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

23 Night

Mostly problem free
    Value
  • 9
  • Build Quality
  • 8
  • Reliability
  • 8
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 10

MT
gravatar
Matthew T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

Been a great utility vehicle. bit sluggish,hesitant when accelerating

Decent for the price
    Value
  • 6
  • Build Quality
  • 6
  • Reliability
  • 8
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 8
  • Comfort
  • 8
  • Styling
  • 8

SL
gravatar
Steven L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

Very pleased with our Hyundai Santa Cruz so far.

Very pleased with our Santa Cruz so far
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 8
  • Interior
  • 7
  • Features
  • 7
  • Fun
  • 9
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 8

RM
gravatar
Robert M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/18/2025
Verified Review

Needs higher standards

One recall and one replaced transmission and one replaced electronic oil pump which the vehicle should have been recalled.
    Value
  • 2
  • Build Quality
  • 4
  • Reliability
  • 6
  • Exterior
  • 9
  • Interior
  • 7
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 5
  • Comfort
  • 9
  • Styling
  • 9
Hyundai Motor America responded on 08/19/2025 07:28 AM

Hello Robert, we are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc


Displaying 20 Reviews

Businesses Near You


  • Hyundai Dealer
  • Used Car Dealer
  • Auto Maintenance
Towne Hyundai Orchard Park
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5163 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 ReScores)

  • Hyundai Dealer
  • Genesis Dealer
  • Auto Maintenance
Lee Johnson Hyundai of Everett
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(197 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Duncan Hyundai
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1628 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Tim Moran Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4396 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(112 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Lee Johnson Hyundai of Everett
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4492 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(172 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
High Desert Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1683 Reviews)
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(44 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Jim Click Hyundai of Green Valley
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1423 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Hamilton Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(252 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Don Wood Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Jim Click Hyundai Auto Mall
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3627 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 ReScores)