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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1385 Reviews)
45%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.6
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.4
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.4

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1385 Reviews)
Write a Review

Reviews

VM
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Vince M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
Verified Review

2023 Hyundai Santa Cruz is a great vehicle.

The 2023 Sant Cruz is a great vehicle if you don't need a full-size pickup. The transmission is the only item on the vehicle I don't care for. The transmission needs to be either a standard or a true automatic.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SC
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Steven C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
Verified Review

My review

So far it's been good to us.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 9
CM
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Christine M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
Verified Review

Best small Truck

Only dislike is that both front seats aren't electric, and no heat vent for back seat.
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 8
JH
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Joe H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2025
Verified Review

Love the look and features of the vehicle, but comfort is lacking.

The size as a compact, appearance and features is great. The design is in other areas is lacking. The seating is car-type seating and not SUV and it is made worse by the headrest jutting out too far forward, that I have to lay my seat backwards to not have the headrest pinching my neck. Seat is also laying in a tub instead of a flat floor so it just accentuates the car-like seating. The inside fuse box is inaccessible without dismantling the lower knee dashboard. Disappointed in the voice commands as I have the Limited and found out only 1/2 of the voice commands apply to my vehicle - that was a main item on my list. Otherwise everything is placed well and looks great.
    Value
  • 9
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 7
    • Styling
  • 10
ML
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Michael L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
Verified Review

Satisfied owner!

See pros and cons! It’s the same information and my thoughts!
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
JP
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John P.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/07/2025
Verified Review

A lot of money for a lot of problems

Poor quality. Poor materials. Poor engine. Transmission is jerky. Tech is unreliable. No Longevity. Not a 100,000 mile vehicle for well over $40,000.
    Value
  • 2
    • Build Quality
  • 2
    • Reliability
  • 3
    • Exterior
  • 5
    • Interior
  • 3
    • Features
  • 3
    • Fun
  • 5
    • Performance
  • 6
    • Comfort
  • 3
    • Styling
  • 4
Hyundai Motor America responded on 08/07/2025 10:16 AM

Hello John,  Thank you for sharing your feedback on your  2023 Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
SS
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Sandra S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
Verified Review

Great little truck. I love it.

Drives great. I have only a few minor complaints. Front passenger seat should also be power on limited edition. Lock sound needs to be A LOT louder. Middle of back seat should be extra useful by folding down and having cup holder or extra storage. There's also no sunglass compartment?
Recommended
    Value
  • 5
    • Build Quality
  • 8
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 6
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 10
AC
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Andrew C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
Verified Review

Solid 1st attempt. Needs an electrified version badly.

Even in the Limited trim that I have, it lacks featues that other cars in Hyundai's portfolio has, like memory seats. Fuel mileage is subpar for a turbo 4cyl. with less than 300hp, (I get 22.5mpg in mixed driving, barely 24 on the highway.) People want to speak poorly about the dual-clutch transmission, but the only issue I have is it feels a bit unstable at slow speeds. That's a non-issue now in the '26. Overall I like the size. The bed is plenty big enough for my needs. It's also very comfortable. Long trips are effortless and not fatiguing in the slightest.
Recommended
    Value
  • 6
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 10
    • Styling
  • 10
RB
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Richard B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2025
Verified Review

Misses the Touch Down by Inches

The entertainment center has to be reestablished every time...every time the vehicle is restrated. Its a simple fix that Hyundai refuses to correct.
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
Hyundai Motor America responded on 08/07/2025 06:41 AM

Hello Richard, we are really sorry to hear about your experience with your 2023 Hyundai Santa Cruz. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
LB
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Leann B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
Verified Review

2023 Santa Cruz

Overall good vehicle, we use it for our pool service. The soft plastic in interior is not good. Anything and everything can scratch it.
    Value
  • 6
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 7
    • Interior
  • 5
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 6
    • Comfort
  • 8
    • Styling
  • 7
GK
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GERARD K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
Verified Review

Value

Good value, fun to drive. Will have tranny addressed on next service. Wish it came with a Bed Cover !!!
    Value
  • 9
    • Build Quality
  • 7
    • Reliability
  • 9
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 7
    • Comfort
  • 7
    • Styling
  • 9
AL
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Aaron L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
Verified Review

A truck that feels like a car!

The Santa Cruz - is a beautiful cross between a truck and a car in how it handles, curves, curb appeal, and utility. The 2.5 turbo is an amazing feature that allows this to get up and go - and the gas mileage thus far is amazing! I was going to get the top-line model - but fell in love the the one I bought. The only thing I wish my Cruz had is cooling seats and back-up / parking sensors (audible). Without it, though, I am not worried. This vehicle is amazing!
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MB
gravatar
Michael B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
Verified Review

Awesome little truck!

Love the pep of engine. Love the storage compartments as well!
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
AS
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Anita S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
Verified Review

Warranty

Over all we love this, but thank God for the 10yr warranty!
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
EF
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Eric F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
Verified Review

Great style easy to drive

Great overall vehicle has the power when needed on highway great in the snow overall I’m completely satisfied with it only drawback is it lacks power ports for the rear seats
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
TK
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Tanya K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Styling Great

Fun to drive!
Recommended
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 9
EF
gravatar
Elizabeth F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Perfect vehicle for those who can't decide between a pickup or SUV

Hyundai has gotten a LOT right with this car. They missed on some things I consider big, though. I got the highest trim package and it didn't come with some things I thought it should...Like a rearview camera option instead of rearview mirror - for a truck with a tiny back window and possibly tall cargo blocking your view, this seems like a no-brainer....also how about power passenger seat, adjustable height headlights, a much better and more adjustable sound system, air vents in the back seat, an exterior light that comes on to light the corners when you have your turn signal on, visor programmable buttons for garage doors or lights, and most of all...the ability to avoid highways on the onboard navigation. (That nav is really bad and should not be at that price point).
Recommended
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 5
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 7
    • Styling
  • 9
DT
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Daniel T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

It's Fun, Safe and Dependable

Not much more to say. So far so good.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RS
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Robert S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

very good

truck is very good
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 8
    • Styling
  • 10
KB
gravatar
Karina B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Great vehicle

It's a great vehicle it doesn't haul as much as a big truck but its good for small loads and I like the capacity of it it runs really nice and it goes pretty good down the road.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
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