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SureCritic / Makes / Hyundai / Santa Fe / 2020

2020 Hyundai Santa Fe

Average Score

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3485 Reviews)
48%
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Reviews

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3485 Reviews)
Write a Review

Reviews

GJ
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Gordon J.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2022
Verified Review

Last Santa Fe I own? Hopefully not

First of all I love my ‘20 Samta Fe, best car I’ve ever owned, however this may be my last of the dealerships keep adding “adjusted markup value” to the Hyundais. Now I know Hyundai dealerships aren’t the only ones doing this, however I’m not going to pay 3000-4000 more because the dealership is having a “shortage” of cars, I’ve owned or leased 3 Santa Fe’s over 14 years and I feel this is a slap in the face to loyal customers, so this may be my last Hyundai. It’s been fun.
Recommended
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EM
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Edward M.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2022
Verified Review

Great car

Perfect size for myself and wife with adequate space for clubs and luggage. Good Price, Plenty of power for a 4 cylinder. Dealer and staff are exceptional. Well equipped for less than a stripped down Palisades.
Recommended
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CS
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CHRIS S.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2022
Verified Review

Awesome car

Awesome car great car excellent car car I love owning would recommend to anyone been in love with the car from day one hope to get another one in the future would love to trade for palisade used to hate Hyundai now I'm in love with them
Recommended
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RF
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Ronald F.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2022
Verified Review

Good value and performance

I purchased top of the line model with all of the features available. Very satisfied with performance. Good gas mileage. Large cargo area. Reliable. I enjoy having the feature that projects speed and navigation data onto driver’s windshield.
Recommended
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JD
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JENNIFER D.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2022
Verified Review

Great Vehicle and Great Value

When searching for a new car, Hyundai was in the list as we had a 2008 still with us and running great. We also researched Kia and Honda. We headed to our favorite dealership Sunbury Motors Co. as they gave 2 of the three dealerships we were looking at. We test drove several that day, but the Santa Fe was just a great vehicle. Stylish, loaded with options, and a great price convinced us to make the purchase.
Recommended
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TM
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Tetricia M.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/18/2022
Verified Review

Overall review

The vehicle is great but like everything there are both pros and cons. This vehicle is made for persons not taller than 5'9". The overall quality of the vehicle for the price I paid was acceptable for a new car. Do not purchase the car if it has miles because you will not get the 3 years of maintenance advertised as stated during purchase.
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RH
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RAY H.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2022
Verified Review

Top value for the money

The Hyundai has a lot of features that are standard but other vehicles charge extra for those features. The warranty is one of the best in the industry. My wife is the primary driver and she loves the car.
Recommended
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MG
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MARK G.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2022
Verified Review

good

the car serves my needs although the gas mileage is a little lower than i expected it to be. being a large person i wish there was more head and hip room. there is pleanty of leg room. i'm happy with the car.
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BD
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BRIAN D.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2022
Verified Review

Very stylish, comfortable and easy to use interior features. Performs well in all weather. Plenty of power.

I am very satisfied with my vehicle. Have not had one problem with any features on the vehicle. Everything is in good working order after 2+ years. Very comfortable and easy to use features including the navigation screen, SXM, radio and I especially like how easy it is to use the cruise control and the car spacing feature when driving on the highway. I think the vehicle is stylish and handles well in all types of weather. Plenty of power. Overall rating, 10!
Recommended
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EH
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ERIK H.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/13/2022
Verified Review

Car runs good but exterior is falling apart

Car runs good, is reliable and performs well but I paid for a premium package and it is an understatement to say that it lives up to the cost. Not worth the extra cost, go with the basic package and save your money.
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JS
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JAMES S.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2022
Verified Review

Perfect

My 2020 Hyundai Santa Fe is perfect in every way. By far the best vehicle I have ever owned. The built-in safety features provide a level of driving comfort I have never known. The attention to the detail in producing this car is amazing.
Recommended
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KS
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Kaye S.
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022

Love my Santa Fe

Love my 2020 Santa Fe as it has so many safety features, it handles so well on the road and around town, the technology is awesome and I'm 77 and one of my favorite cars I've ever owned and I've owned alot?
Recommended
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KS
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Karen S.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
Verified Review

Love my Santa Fe

This is 5th Hyundai I've owned and I loved them all but I'm really enjoying and love my 2020 Santa Fe. I love the way it handles and because I am older love the ease of getting in and out. Love all the safety features this Santa Fe has on it. Very satisfied customer
Recommended
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JH
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JANA H.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2022
Verified Review

My Santa Fe is the ultimate golf trip vehicle

The cargo area is large enough to fit four sets of clubs laying crossways.. then tons of suitcases and other stuff! The gas mileage is outrageously good and the 4 cylinder runs like an eight. I love this vehicle!!
Recommended
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TH
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Theodore H.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2022
Verified Review

Love this vehicle

It’s tough to beat this vehicle because of the overall build quality, the standard equipment onboard, the incredible warranty and Hyundai reliability. It has a very spacious interior and great style. I believe it is the best car for the dollar that you can buy!
Recommended
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TS
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THOMAS S.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
Verified Review

Good SUV good quality. Dealership follow through coud be better sine the prices are premium.

Unless you want to pay me by the word, I intend to say what I want to say with as few words that I feel are necessary. So what do you want to do? This makes me feel unconfortable held to this standard. I can say a lot. Do not make a good experience a bad one by forcing people to do your will.
Recommended
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PJ
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PATSY J.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
Verified Review

Love this vehicle!

This Calligraphy model offers so much value for the money. Options normally found in more luxurious lines: Heated steering wheel, heated front and rear seats, ventilated front seats, Numerous safety features, remote parking etc.. Settings aren't overly complicated to set/change. Turbo engine very peppy. Biggest complaint after 6 months is lack of closed storage. Am very pleased they added key fob start as opposed to only being able to auto-start via an app.
Recommended
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EW
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EDNA MAE W.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2022
Verified Review

What an adventure!

Since this was our first SUV, we have enjoyed it regardless of some problems with the noise level. WE have always driven a sedan. The back seats provide ample leg room. The charging stations for the phones are in the front and back which accommodates all passengers.
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SG
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Sheree G.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/02/2022
Verified Review

Shouldn’t settle.

When I purchased this vehicle, the dealership didn’t have the color and model of the vehicle I was after. Instead I felt pressured by the sales staff to accept this vehicle and gave up the things I was really after, such as a moonroof and leather interior. Understandably, I should have stood my ground, but again found myself feeling very manipulated.
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Dakota H. responded on 09/06/2022 08:43 AM
We're sorry to learn of your experience, Sheree. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. 
MB
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MORGAN B.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/30/2022
Verified Review

Dealership had problems plus also not able to sell well to females with money in hand (yes CASH!); newly re-tooled Santa Fe not as good as 2004.

I loved my Santa Fe 2004, I liked the inside and the outside; I liked the engine and the AWD efficacy. Loved the Sand exterior, tan leather interior. Loved layout. New Santa Fe WAY too big, I should have been directed by dealer to Tucson maybe? Colors vanilla/ho-hum on 2021 Santa Fe, interior layout mostly just nuts. Also, interior black leather was like driving around in a big dark cave. Ugh. Dealer was unresponsive and main sales rep / contact quit so I was an "orphan". Even with $$$ in hand and budget of $40K dealer unable to sell to a female, sheesh. I do have a brain. Many mistakes by dealer and I HATED my brand new Santa Fe; sold it. Love my new 2021 COPPER with WHITE INTERIOR with Black Encore GX & have 140K miles already. (Hyundai: Hint, hint!). And, desperately need to completely re-do sales approach w/females at dealership and need better vehicle selection, tooling, design. Anotherwords, begin anew ASAP or simply wave goodbye to future sales. With no sales, eventually don't need service either!
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Dakota H. responded on 08/30/2022 12:11 PM
We're very sorry to learn of your experience, Morgan. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
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