Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1697 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1697 Reviews)

MC
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MICHAEL C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/19/2023
Verified Review

Should have stayed with the 2022

The handling, the fuel economy, and the lack of acceleration when the AC is on a minimal setting is a huge drawback to the 2023 model. You can get the Kona I would encourage you to get the Kona. You can get a 2022 Tucson go for it. Stay away from the 2023 model. It's going to cost you more in fuel, patience, possibly safety with the lag time with the acceleration when the air conditioner is set to low. Dreading the winter.
    Value
  • Build Quality
  • Reliability
  • Exterior
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Hyundai Motor America NCC responded on 08/21/2023 11:03 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

WS
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William S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2023
Verified Review

As I mentioned in the survey, the epoxy used inside the engine compartment (right underneath the window on both side) looks sloopy and unprofessional.

I had excellent service from the salesperson, he is knowledgeable and was not pushy, despite the news about the recall of the 2023 Tuscan electronic controller in the oil pumps (I have not officially received the recall notice). This is my third Hyundai, reliability is the number one concern, I hope I will not see melting components one day when I retrieved the car from the parking lot from work.
    Value
  • Build Quality
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Hyundai Motor America NCC responded on 08/21/2023 11:01 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

AM
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ALEX M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
Verified Review

Hyundai Tucson

Excellent service, everyone was a pleasure to work with! Thank you Benson! I appreciate your patience. I love my upgrade especially all my new features! I will definitely recommend Benson Hyundai to all friends and family .
    Value
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TB
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TAMMY B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
Verified Review

23 Tucson

Very nice SUV Fuel mileage is great Great styling. This vehicle is the 4th Hyundai we have owned. I was surprised at almost 40 MPG on the highway at 75 MPH. the interior is very comfortable. Our Dealership/Salesperson have been great to us over the years. Thanks Hyundai!!!!
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SL
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SHEILA L.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
Verified Review

love my car

This is my first purchase in 17 years. That's how long I kept my last Hyundai. I did not consider any other brand because I loved my old car the entire time I drove it. The only reason I considered buying a new car was that I did not feel confident that it could drive long distance without possible breakdowns, and I wanted the new safety features. I knew long before I purchased my new SUV that this was the car for me. I read about it on Consumers Report, looked it up on the internet and when I went to the dealer I knew it was possible that I would be coming home with a new car, which I did.
    Value
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MT
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MARIA T.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
Verified Review

Wonderful experience so far

I really like my new car. Very elegant, sporty, quiet, responsive and fuel efficient. I wish hybrid will come in red color. Also, one minor complain about low flow of air from side vents. Otherwise, extremely satisfied
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MS
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MARIA S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
Verified Review

Beautiful vehicle

I love my Hyundai Tuscan! The safety features are impressive and the buying experience was amazing! I was torn between Honda, Toyota and a Hyundai and I’m so glad I chose Hyundai. The car truly has a luxurious feel!
    Value
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JB
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JAY B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
Verified Review

Tucson For The Win!

The Tucson provides styling, comfort, excellent ride and safely well beyond its price point. I have been amazed at the smooth ride, and enjoy the entertainment system and interior features. I can't recommend this SUV enough! So glad I purchased my Tucson...
    Value
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RC
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RACHEL C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2023
Verified Review

Was very good

Overall I am very satisfied with the performance and handling of my Tucson!! I am anxious to see how it performs in the snow. As I learn to use all the extra options I am liking it better than I expected.
    Value
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LC
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LINDSAY C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
Verified Review

Great car!!

Trixie (my Tucson) is the best car I've ever owned! I love her so much. She's so comfortable and safe! The ventilated front seats are my favorite part right now, with the temperature over 100° F. Overall, I would recommend this car to anyone looking for a stylish and reliable ride.
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DS
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DEBRA S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
Verified Review

Good experience with dealership and availability of vehicle we wante.

Good experience with dealership and had vehicle we wanted. Good value and like all the options. Bought Tuscon Limited…good interest rates. This is our fourth Hyundai…all SUVs. Will probably look at hybrid and ev options next time.
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JA
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JOELLE A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2023
Verified Review

Very thorough.

Your survey does not include the year 2023 in it That's the year of my new Hyundai. I love the look of my new Tucson. I REALLY wish it had a CD player. The gas mileage is not good. My husband and I are Seniors and we are challenged to enter or exit the car without banging our heads on the door frame. Wayne Hopgood is a real asset to your dealership. He was awesome to deal with!
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EZ
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EDWARD Z.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
Verified Review

I enjoy the car

All is good. 2 simple adds on would be nice. Garage door opener and a compass. Didn't want to spend so much more for the premium line just for that. So easy for that to be standard but it's not. I enjoy the ride.
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AR
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AMY R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2023
Verified Review

2023 tucson

Color of vehicle was not as described and rim color also. Not as driver friendly as 2020 Tucson. Displays not as accessible. Push button shift definitely a negative purchased quickly thinking similar to prior vehicle but feel much lower quality. Floor carpet not even finished !
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AD
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Athena D.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/17/2023
Verified Review

Sucks on fuel

The technology is very well thought out in this vehicle. Gas mileage wasn't very well thought out. I can't afford to keep a full tank of gas. I have to fuel up quite often now and I'm not happy about it.
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Hyundai Motor America NCC responded on 08/18/2023 07:55 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

JB
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JIMAL B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2023
Verified Review

Long and hard thoughts

A lot of room first off open the sunroof feel like you sitting outside. Everything soft the lay out everything just flows nice. A Great ride. The speaker are powerful best sound ever without having to get some put in. Everyone can hear you lol.
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LE
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LARRY E.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2023
Verified Review

I am really enjoying this new Tucson limited, I an still learning all about it and give it a 10.

This is the third Hyundai I have owned and I have had absolutely no problems no oil added between oil changes with my 2015 Sonata, my 2019 Tucson and hope to continue same with my 2023 Tucson limited.
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SE
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SLI E.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2023
Verified Review

Survey too long

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    Value
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JG
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JAMES G.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2023
Verified Review

Dealership was very accommodating to my needs

So far I love it. Although I have driven a manual for 30+ years, this automatic is responsive and easy to control. I like the look of the vehicle and the sight lines. Very happy with my purchase. Would definitely recommend
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BT
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BALAJI T.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2023
Verified Review

Excellent vehicle!

Everything about this vehicle is excellent. I have a fully loaded brand new one and its amazing to drive it. Everyone in my family is happy about this purchase. And the salesman and dealership folks were amazingly easy to deal with.
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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
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Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
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Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
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Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
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Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
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