It's like two parallel universes. I couldn't ask for a more attentive service dept. Richard Hall alwa
ys takes care of me. He gets me in and out as efficiently as possible. The sales dept. is useless. They never seem to know the answers to questions that I've asked about the Hyundai models. The dealer 'mark-ups' are an insult. I drove out to Palm Springs Hyundai where I've previously purchased a Kona and a Tucson Sport. They don't mark up their cars over MSRP. Hence, I just bought a Venue there a few days ago.
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1050 Capitol Expressway Automall
San Jose, CA 95136
4.7
(6,968 Reviews)
ReScores™(273)
MC
Hyundai Sonata Hybrid died and needed to be towed to dealership
Henry Palacios worked with me over the phone and gave me an approximate date of when my car would be
looked at. He kept me apprised of the possible repairs needed, approximate costs and what was covered under my warranty. I have worked with Henry many times before and he goes the extra mile to make sure my car is taken care of in a timely manner. I am very happy to work with Henry as he is conscientious and hard working.
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Visiting multiple dealerships for several weeks, I was pleasantly surprised on many counts when I ent
ered Hyundai Crown. Safari McElroy assisted me with 2 great options from the beginning. He was courteous, very responsive and took the stress out of the whole purchase experience. I really love my Mercedes CLA and will enjoy it for many years!
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Andrew and Troy was awesome. Love merced Volkswagen hyundai kia. Wouldn't buy my cars from no body e
lse. Just good all around. Service department is the best in town. Thanks Paul.
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I brought my car in to the service dept to check a problem with my AC. My appointment was scheduled
for the following Wednesday but Jeff was able to fit me in. He explained everything about what they would do to fix it. He thought my wait would be 1.5 hrs as they were replacing the oil as well. My car was ready to go earlier than his estimate and it was so nice to have the AC working on such a hot day. Thank you Jeff
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