I just wanted to take a few minutes to share my experience with Genesis of Concord. I have been searc
hing for the past 2 years and always end up being total that Genesis is already sold. I was discouraged for a while. I just happen to stop searching in Georgia and something told me try the NC market. First time I called I spoke to a young lady by the name of Jamie. Yep, the Genesis I called about was already spoken for, but Jamie also advised me she had others coming in. Estimated in about 2 months. Jamie followed up with me once vin number was generated for the car and each time, I called Jamie answered all my questions and if she did not know she told me but would get information for me. My car was delivered in SC by David Kim. David was very detailed, and he knew every detail about the Genesis. To be transparent prior there where some challenges and language/communication barriers. I had to reach back out to Jamie to communicate/resolve. Jamie actually saved this deal because I was getting ready to walk away from it. Jamie is a true GEM at the Genesis Concord dealership!! I gave 5 stars because of her professionalism, customer service and follow up with me as a customer.
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In July of 2021. I leased a new GV70 3.5 Sport Prestige from Palm Springs Genesis. David Fleig was
my salesman. I love the car so much, I purchased it when my lease was over. I'm so happy I leased from Palm Springs Genesis. They're a NO UPCHARGE DEALER! My residual at end of lease was around $39000. The finance company valued the 2022 GV70 3.5 Prestige at $61000. This car holds it value. Go see David Fleig. There is no upcharge and no BS. People complaining about the car not holding value did not buy from the right dealer. David Fleig at Palm Springs Genesis will get you the best deal.
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Everything from the moment I stepped into the dealership till I left with my brand new gv80, I was co
mpletely taken care of. Definitely recommend genesis of Ogden to anyone wanting an awesome buying experience. Thank you so much! I really appreciate the amazing customer service.
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My first experience with Sales Manager Tobias was unprofessional and unscrupulous. I told them I was
looking for the Genesis SUV. They called me to come in, (I live 25 miles away) saying they had a surprise for me and when I arrived it was a car not a SUV. They told me that it would be months before they would get the SUV so I settled for a car and found out 1 week later that they had gotten SUVs in. He lied each time I called to ask about the SUV. I learned that the finance deal for the car was far more than what I should have been paying. My credit score was 884 and they financed it for 4.9%.
I then was told by a coworker that I should reach out to the general Manager Perry about my experience and he and Salesman Craig were very apologetic about what I had gone through and they were able to get me into a Beautiful GV70 in a less than a week's time. However I am paying much more than I should be for it because of the unprincipled dealings of the first dealer,
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I am very grateful for Luke Rodgers service to me in dealing with what turned out to be a lengthy pro
cess in getting my 2016 Genesis driver's side mirror replaced. It took a while to get the part, then the mirror had to be painted, then was accidentally damaged, reordered and repainted, and then I was out of town. But we got it installed today and through it all, Luke was gracious, professional, very personable and persistent in making sure he was providing good customer service and that I was pleased. All is great, thanks to Luke!! Thanks, as always, Huffines!!!!
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Mr. Osa worked hard to help me purchase my Genesis G70. It’s spiffy and fast with a lot of class. I l
ove, love, love this car! Thanks Mr. Osa for making it easier to get a great car.
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