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Genesis Of Newport News

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
80
Net Promoter Score ®

Business Details

Contact
(757) 877-9995

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* No Time Zone Provided
12872 Jefferson Avenue Newport News, VA 23608
Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)

AL
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Alberto L.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customerVerified Customer
10
Category: Sales
Great experience!
Pleasurable experience and the sales representative was friendly, helpful and knowledge!

DR
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Dewayne R.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Sales
GV70
Courteous and respectful Sales Team.
Management provided assistance and cooperation.
The Salesperson remained in contact with me during the preliminary inventory selection period before my visit.
I have purchased nine vehicles in my lifetime; This was the "Best" purchase experience ever.

ST
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Shuryl T.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Category: Sales
Hall Genesis
Pleasant staff and buying experience.

JG
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Javier G.
Hampton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Sales
G80 purchase
Worked with Joel when getting my G80. Awesome experience with Joel and the entire staff at Hall! Will continue to come here for any future purchases and service.

RM
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Roger M.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customerVerified Customer
10
Category: Sales
The sales person was very professional .The whole team at Hall were helpful in all aspects of my purchase. I am one very satisfied customer.
I plan to be to be a long Hall Genesis customer.

DC
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Dean C.
Gloucester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
verified customerVerified Customer
10
Category: Sales
The vehicle was not cleaned properly. Other than that everything was awesome
The vehicle was not cleaned properly and the ceramic coating inside and outside was horrible after all the money I paid. Other than that everything else was awesome

DK
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Damita K.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
verified customerVerified Customer
Category: Sales
Great car buying experience
Excellent and friendly service. The sales staff was great!
Recommended

SS
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Susanna S.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020
verified customerVerified Customer
Category: Sales
High End Experience
This was the most painless car buying experience I have ever had. Hall went above and beyond to ensure I got exactly what I wanted. This was truly a high end experience. Hall has earned a lifetime customer with this experience.
Recommended

JK
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John K.
Quinton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
verified customerVerified Customer
Category: Sales
Better than expected
Our first Genesis purchase... had walked away from a dealer in another part of VA, but Genesis of Newport News provided excellent service and value. Ask for Rob and Taylor. Both very knowledgeable and easy to work with.
Recommended

CY
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Connie Y.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
verified customerVerified Customer
Category: Sales
Very professional. Great customer service
Outstanding salesman, very professional. Everything involved in purchasing my vehicle was done in a timely fashion. Very satisfied customer !!!
Recommended

RO
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Rosendo O.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
verified customerVerified Customer
Category: Sales
Outstanding Customer Service
Robert Muir, sales person, was Outstanding! He understood specifically what vehicle I wanted and was able to research and find that vehicle and was able to deliver it withing 24 hours.
Recommended

PB
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Percival B.
Newport News, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2020
verified customerVerified Customer
Category: Sales
Not fair!
You should honor the manufactures program!
Not Recommended

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