I bought my Sonata from Columbia Hyundai in 2012. This sport model is a 2.0 Turbo Limited. The servic
e I have received at the fore mentioned dealership has been top notch, courteous and efficient. I love my Sonata, which though almost ten years old, looks new! I depend on the Columbia Hyundai team to keep it in excellent shape! They do.
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I received a voice message from a very nice lady named Betty Day. She wanted to hear all about my exp
erience at Hyundai and apologized for the long wait. I let her know everyone there was nice and I just wasn’t happy with how long I had to wait. She told me not apologize or explain my reasoning for writing the review I had. She really made me feel valued as a customer and I plan on visiting the Glendora Hyundai someday soon for another service. I understand that everyone has off days and trust Hyundai will provide great care to my care along with myself as a customer.
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Thanks Chase Carper for making our car buying experience quick and easy. He explained everything from
start to finish. We will be back to see you for our next car!
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The lovey gal Pauline is why I’m giving this survey , she’s always helpful and has been since I’ve be
en servicing my car. Also she calls me AFTER my oil change to make sure everything’s fine. WHO DOES THAT!? Pauline @ windward does ⭐️⭐️⭐️⭐️⭐️
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3610 E. Thousand Oaks Boulevard
Thousand Oaks, CA 91362
4.5
(1,784 Reviews)
ReScores™(74)
AN
Things wet right
I called Westlake Hyundai this morning about the recall for the ignition on my 2017 Sonata.
I was ad
vised that they'd call me back...which happened a half hour later ..they wanted to know when would I like to bring it in ...I repled today (Saturday).. they said fine.. a half hour later I
parked the car at Westside Hyundai and 1 hour an 40 minutes later I drove my clean washed repaired Sonata home. Great professional service. thank you!
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Great workers and friendly staff. Brittany is normally who always takes care of me. She always super
friendly and always make sure I’m taken care of
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I have always had a very pleasant experience bringing in my Hyundai to the service department and bec
ause of that I will continue to come back.
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We went to the dealership on 3/1 to look at a recently traded in Ioniq5. Kyle was our salesman and w
as completely honest and transparent on the purchase. We did not finish up until 3/5 and Klaudio the business manager completed the transaction exactly as discussed with no shenanigans. Overall a very pleasant experience and we love the vehicle.
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I purchased my new vehicle recently. Jacob Thielke was my sales person and he did an extremely job.
He was knowledgeable, helpful and went out of his way to make my experience excellent. I love the new car. I highly recommend this dealership and Jacob.
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