KO

Kent Odekirk

Mike White Ford of Coeur d'Alene

Overall Rating

4.9

(261 reviews)

88

Reviews of Kent Odekirk

Verified Customer

Coeur D Alene, ID

07/25/2022

Verified Customer

8

Category: Service

Good experience

Went in for an oil change and was not really greeted or anything but the staff was nice when I spoke with them. Oil change took a bit longer than expected but had a nice lounge to relax in the mean time

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/26/2022 03:12 PM

Anonymous, thank you for the feedback. We will review it with our teams so that we can make sure that everyone feels warmly welcomed. We look forward to serving you again in the future!

Employees worked with

BM

BARRY M.

Goodyear, AZ

07/23/2022

Verified Customer

10

Category: Service

Fantastic, curious, friendly!

Just visiting in the area, I have used before and will definitely use again if needed!

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/26/2022 02:58 PM

Barry, thank you for stopping by! It was a pleasure serving you and we invite you to stop by on your next visit! Thank you for choosing Mike White Ford!

Employees worked with

JS

JARED S.

Liberty Lake, WA

07/20/2022

Verified Customer

9

Category: Service

The Works, it is simple

Overall, everything was great. Service department worked with me, and I was able to provide a digital coupon, which they were able to accept. It just made the experience "cheaper", but better. The service papers are easy to read, and they are happy to read through the inspection checklist.

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/26/2022 02:26 PM

Jared, thank you for the great review! We're so glad that the process was smooth and successful! We look forward to serving you again in the future!

Employees worked with

DC

DWIGHT C.

Athol, ID

07/17/2022

Verified Customer

10

Category: Service

Service for our Explorer

The techs do a good job and keep
Our car running and looking like new. Thank you

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/26/2022 02:16 PM

Dwight, thank you for the good review! We're glad that our techs have done good work for you in the past and will continue to do so as long as you keep coming back! Thank you for choosing Mike White Ford!

Employees worked with

JW

JEROD W.

Saint Maries, ID

07/12/2022

Verified Customer

10

Category: Service

Full synthetic oil change

Used one of the fairly frequent coupons that Mike White sends out for an oil change. Full synthetic, tire rotation, multi point inspection, and wash covered under the coupon. Great price, under $50. Staff was courteous.

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/14/2022 09:56 AM

Jerod, thank you for the 5 star review. Our coupons are meant to be used and we're so glad that you were able to take advantage of one of them! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer

Greenacres, WA

07/12/2022

Verified Customer

10

Category: Service

Kent is a rock star

Kent is awesome! Thank you!!

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/14/2022 09:54 AM

Anonymous, thank you for the kind words. We agree - Kent is a rock star! We will be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Employees worked with

RM

ROBERT M.

Coeur D'Alene, ID

07/10/2022

Verified Customer

10

Category: Service

Ford Explorer Service

Prompt attention to service needs. Quality and satisfaction seems and feels to be #1. Enjoy coming to Mike Ford

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/14/2022 09:54 AM

Robert, thank you for the 5 star review! We're quite glad that you had such a positive experience with our team! Our customers truly are our #1 priority! We enjoy having you here and look forward to your next visit.

Employees worked with

Verified Customer

Liberty Lake, WA

07/02/2022

Verified Customer

10

Category: Service

Excellent service!

Quick, considerate and great!

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/06/2022 01:51 PM

Anonymous, thank you for the excellent review! We will be sure to share your kind words with our team. Thank you for choosing Mike White Ford!

Employees worked with

KB

KIMBERLY B.

WA

06/28/2022

Verified Customer

10

Category: Service

Oil change

Always helpful, polite, good atmosphere.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/29/2022 04:24 PM

Kimberly, thank you for the 5 star review! Helpful and polite are always how we hope to be for our guests! We look forward to serving you again in the future!

Employees worked with

DS

DICK S.

Coeur D Alene, ID

06/28/2022

Verified Customer

10

Category: Service

Always pleasant

Staff is always friendly especially Tara. Service done in a timely manner and waiting area is comfortable.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/29/2022 04:23 PM

Dick, thank you for the kind words! We will be sure to pass along your kind words to Terra and the team! Thank you for choosing Mike White Ford!

Employees worked with

LK

LAURIE K.

Worley, ID

06/22/2022

Verified Customer

10

Category: Service

Friendly staff

I am always greeted with a “how are you” by every person I come in contact with. They are friendly and thorough. I feel totally comfortable taking my car there.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/23/2022 11:41 AM

Laurie, thank you for the kind review! We're so glad that you've had such positive and comfortable experiences with our team! Thank you for choosing Mike White Ford. We look forward to serving you again in the future!

Employees worked with

Verified Customer

Spokane, WA

06/20/2022

Verified Customer

10

Category: Service

Oil change

Very pleasant experience and they got it all done in a timely manner. Very professional

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:22 PM

Anonymous, thank you for the 5 star review! We're so glad that your oil change was pleasant and successful! We look forward to serving you again in the future.

Employees worked with

Verified Customer

Coeur D Alene, ID

06/19/2022

Verified Customer

10

Category: Service

Awesome

Great service, fast and friendly.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:16 PM

Anonymous, thank you for the awesome review! We're so glad that you had such a positive experience with our team! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Coeur D Alene, ID

06/18/2022

Verified Customer

10

Category: Service

Excellent service.

Right on time with my scheduled time and everything was done and ready to go in a very short time.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:15 PM

Anonymous, thank you for the excellent review! We're so glad that we were able to get everything done quickly and successfully! We look forward to serving you again in the future!

Employees worked with

MF

MATTHEW F.

Clyde Hill, WA

06/13/2022

Verified Customer

10

Category: Service

Fast, friendly service

Great support from the service department and the accessories department. Jacob was super helpful.

Thanks to the whole team at Mike White Ford.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:03 PM

Matthew, thank you for the great review! We're so glad that you had such a positive experience with both service and accessories! We'll be sure to pass along your kind words to Jacob! We look forward to serving you again in the future.

Employees worked with

GV

GERALD V.

Athol, ID

06/08/2022

Verified Customer

8

Category: Service

Dutchman Equipment sales

They were very be good and did a good job. Will go back

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 01:38 PM

Gerald, thank you for the kind review! We're so glad that you had such a positive experience and we will be sure to share with our team! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer

Hayden, ID

06/07/2022

Verified Customer

10

Category: Service

Oil change and Tire Rotation

Excellent service, employees are great

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 01:36 PM

Anonymous, thank you for the excellent review! We're so glad that you had such a positive experience and we'll be sure to pass along your kind words to the team! Thank you for choosing Mike White Ford!

Employees worked with

FA

FREDERICK A.

Cataldo, ID

Ford F350

06/07/2022

Verified Customer

10

Category: Service

Oil Change

Great service. Easy to schedule and minimal waiting time while my truck was being serviced. First class!

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 01:34 PM

Frederick, thank you for the 5 star review! We always strive to provide a first class experience and are so glad that we were able to do so! We look forward to serving you again in the future!

Employees worked with

PV

PATIL V.

Liberty Lake, WA

Ford Mustang Mach-E

06/07/2022

Verified Customer

10

Category: Service

I have had a positive experience every time I have visited

I started visiting the dealership last year and have always had a positive experience with all aspects of the experience - scheduling (it takes a few days, but that's happening everywhere), check-in, explanations, and check-out.

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 01:34 PM

Patil, thank you for the 5 star review! We're so glad that you've had only positive experiences! We promise to keep trying our hardest to make each visit faster and more pleasant than the last! Thank you for choosing Mike White Ford!

Employees worked with

PS

PAMELA S.

Post Falls, ID

Ford Transit Van

06/03/2022

Verified Customer

6

Category: Service

Oil Change Footprints

The lot driver or oil change tech put oily footprints on carpet of our truck. what happened to putting down paper?

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/06/2022 04:44 PM

Anonymous, thank you for letting us know about this issue. We apologize for the prints, as we do normally put down paper. Please reach out to Connor White directly so that we can clean up the prints for you and we'd also like to offer you a free oil change in the future to help earn your trust back. You can either call Connor at (208) 664-9211 or email him at cmwhite@mikewhitefordcda.com.

Employees worked with

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