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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(817 reviews)
73

Reviews of Kevyn Erbe

SF
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SUSAN F.
Athol, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
verified customerVerified Customer
Category: Service
Great service department
I was very happy with the service that I received, will continue to have any service that needs to be done on my vehicle at Mike White Ford
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DS
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DON S.
Post Falls, ID
Ford Mustang
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2018
verified customerVerified Customer
Category: Service
air bag replacement and oil change
hmmmmmmmmmmmmmmmmm
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TL
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TAD L.
Coeur D'Alene, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
verified customerVerified Customer
Category: Service
Mr.
Fast and efficient!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DW
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DOUGLAS W.
Deer Park, WA
Ford C-Max Energi
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/02/2018
verified customerVerified Customer
Category: Service
2013 C-Max
Service was good but the time taken to get and organize the paperwork so I could pay and leave was way too long-over half hour! Also the price has crept up enough that I will just get my oil changes and work done in Spokane.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 09/12/2018 03:04 PM

Hello Douglas, Thank you for taking the time to review our dealership. I spoke with the Service Mangaer and he wanted to apologize for the time it took, he just wanted to make sure everything was taken care of. We appericate your feedback and I hope  you have a wonderful day. 

Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2018
verified customerVerified Customer
Category: Service
Best place for service
Oil change went as plan...cabin air filter installed with surgical precession! ??
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JE
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JOHNNY E.
Clarkston, WA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2018
verified customerVerified Customer
Category: Service
Oil change
Porter Trevor took great care of us and made the visit very good
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CM
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CHRIS M.
Newman Lake, WA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
verified customerVerified Customer
Category: Service
Long term Service Customer
Friendly Courteous Comfortable
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JS
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JAN S.
Hayden, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Consistency
Courteous and friendly, knowledgeable and punctual........ always !
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SF
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STEPHEN F.
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Friendly with good service.
Very friendly customer service with a nice waiting room. They told me my vehicle would be done in about an hour, reference a lube and tire rotation and they had my vehicle ready in less than an hour.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JT
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JEFFREY T.
WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Great service
Oil change and tires rotation in less then an hour. Always friendly and well informed
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JH
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JACOB H.
Coeur D Alene, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2018
verified customerVerified Customer
Category: Service
Oil Change
Kevyn is awesome. He got me squeezed in to the schedule before my car had to go on a long trip giving me peace of mind before we left. Will recommend him and Mike White Ford to everyone I know.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CC
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CONNIE C.
Spirit Lake, ID
Ford Explorer Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2018
verified customerVerified Customer
Category: Service
Great Service
I have a 2002 Sport Trac that was in need of a very extensive service . I was expecting it to be in for at the least a few days. To my surprise it was done in 1 day! This is my kind of service. Thank you Connie C.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MG
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MARIS G.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
verified customerVerified Customer
Category: Service
Very accommodating
I really like my 2015 F150, bought brand new at lake city ford. it’s been trouble free and I appreciate the friendly service I received today
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AM
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ANTHONY M.
Worley, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
verified customerVerified Customer
Category: Service
Great Job
They were good at getting the work all done, then when they didn't do one thing, they called and let us know and got it done right away. (air filter)
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SE
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STEPHEN E.
Coeur D'Alene, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
verified customerVerified Customer
Category: Service
Great Service as usual
Everything went great with the one exception of not being greeted when I first arrived in the service alley. After exiting the car it was awkward waiting to see if I was supposed to go up to the counter or if someone was supposed to come get the keys.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RP
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ROBERT P.
Coeur D Alene, ID
Ford Ranger
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2018
verified customerVerified Customer
Category: Service
Treated terrible
Bought a brand hew truck cash in late 2013. 60000 dollars, when I traded it in on 2011 ranger I found that I got a lemon, to many things to list right now. Very disappointing experience. Have one more oil change on you and after that I will definitely never go back to you guys.
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CS
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CHRIS S.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2018
verified customerVerified Customer
Category: Service
Courteous team in the service department
Excellent service as usual.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
GH
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GARTH H.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
verified customerVerified Customer
Category: Service
F350,I love this Truck, we'll built
I recommended my friend, he bought my trade- in ?
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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Verified Customer
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
verified customerVerified Customer
Category: Service
Did a great job
Oil change done on schedule and quickly. The crew was friendly as usual.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
KB
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KATHLEEN B.
Post Falls, ID
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
verified customerVerified Customer
Category: Service
Great customer care
This was my first appointment for regular service after arrival to Idaho in April. I was impressed. Kevyn was friendly , helpful, direct. I wasn’t handed off. I appreciated having him at the start and the finish. He also answered my questions about any winterizing I should be considering. I definitely will be back.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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