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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(817 reviews)
73

Reviews of Kevyn Erbe

RH
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RICHARD H.
Rathdrum, ID
Ford Super Duty F-250 SRW
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2018
verified customerVerified Customer
Category: Service
Vehicle service
Attended to my needs in a quick and professional manner. In and out in reasonable amount of time. Very comfortable waiting room.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TR
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TERRY R.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
Category: Service
Quality service and people...
LOVE this dealership...
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JJ
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JAMIE J.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
Category: Service
Oil Change
Once again they did a great job and did it quickly!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TE
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TREVOR E.
Coeur D'Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
verified customerVerified Customer
Category: Service
Reliably pleasant
Got me in and out without issue
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CS
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CHARLES S.
Sagle, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
Great Service
Great Place, Sveryone that work with me did a Great Job.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
KB
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KEVIN B.
Hayden, ID
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
Efficient
Professional
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Sandpoint, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
regular maintenance
In and out in a timely fashion.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MS
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MARK S.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
Great service
Friendly service writers. Work done on time
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RS
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RODNEY S.
Newport, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
First Service
I brought in my 2014 F150 for the first service, and your staff was very helpful. It had a tire-balance "shimmy" and your shop rebalanced the tires, much better now. Thanks for taking good care of me.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DR
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DOUGLAS R.
Post Falls, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
verified customerVerified Customer
Category: Service
Oil Change
Oil change, with tire rotation was done faster than promised. All my questions about the maintenance package were on the order and questions about it are covered very well.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MG
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MELVIN G.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
verified customerVerified Customer
Category: Service
Thanks
Timely and professional work.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LT
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LORRI T.
Post Falls, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
verified customerVerified Customer
Category: Service
Integrity
Your customer service and integrity. Thank-you
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JP
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JOHN P.
Rathdrum, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
verified customerVerified Customer
Category: Service
Oil change and tire rotation
I was met by Chris who pulled my paper work. We reviewed what was being done and I was escorted to the waiting room. Vehicle was done in less time quoted. Excellent service with even better customer service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LD
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LISA D.
Coeur D Alene, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2018
verified customerVerified Customer
Category: Service
Oil Change
Everyone is very friendly and know what they are doing.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DK
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DAVID K.
Spokane, WA
Ford F-150
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2018
verified customerVerified Customer
Category: Service
Average
I brought my 5000 mile F150 in for an oil change. When I go my truck back the front desk told me I had a fuel leak in the oil pan that most likely due to a bad seal. I was told to make another appointment to fix it. Why couldn't the seal be fixed? There was no reason given as to why it wasn't fixed. It can't take more than 15 minutes to fix. Let's save people's time when able.
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Athol, ID
Ford Five Hundred
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
verified customerVerified Customer
Category: Service
Good job
The maintenance crew was on time and very helpful friendly and thorough. The service I received is why I stick with the Ford brand.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LK
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LAURA K.
Hayden, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2018
verified customerVerified Customer
Category: Service
Nice waiting room atmosphere
The new waiting area is quite spiffy and comfortable in the plush leather chairs and a separate area for TV watchers. People courteous, especialky Kevyn the service person. My only annoyance was the message that my oil change was due was not updated and the instructions in my owners' manual were not helpful. I had to make an additional stop at the dealership the following day and one of the staff took care of it.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
WT
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WILLIAM T.
Coeur D'Alene, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
verified customerVerified Customer
Category: Service
Good friendly people
I mainly deal with the service department. They're great people and I have a good experience every time I'm there.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Rathdrum, ID
Ford Taurus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2018
verified customerVerified Customer
Category: Service
Oil change
Everything was good not a long wait time service was good .
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
EB
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EDWARD B.
Post Falls, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
verified customerVerified Customer
Category: Service
Great
Thank you!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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