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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

SH
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Synetta H.
Bessemer, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/23/2017 05:32 AM

Thank you .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LM
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Lawrence M.
Calera, AL
2012 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Problems this time
Good dealership. Never had this type of problem before. Too many trips we've had to make this time around. I'm sure they'll figure it out.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/22/2017 03:20 PM

Mrs. Mccandless

It was nice speaking with you today. I look forward to seeing you tomorrow to resolve your vehicle issue. Thank you for giving me the opportunity to fix the mistake my technician made. Please feel free to contact me with any concerns or questions. I look forward to making you happy and earning your trust with our service department.

Sincerely

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Hoover, AL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overpriced service
A routine maintenance oil change should not cost $120. Will seek other business for this service in the future.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/20/2017 06:46 AM

Not sure why you feel like we are so expensive. You have had one oil change and a 7500 mile service done to your vehicle and you have a total of 120 dollars invested. Between the two services that comes out to 60.00 dollars a service and you have factory parts and factory trained techs working on your investment.  We also manage all of your recalls or campaigns and perform those updates as needed. There is a lot more value with us than with competitors.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JW
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James W.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy, quick availability, friendly, honest appraisal and efficient service.
Have already recommended Tameron to others. plan to return to purchase/service as needed.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/20/2017 06:29 AM

It is always a pleasure to see you Mr. Wise. So glad we were able to get your vehicle fixed for you in a timely manner.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CL
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Carolyn L.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Knowledgable Personnel
Excellent
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/18/2017 02:28 PM

Thank you for the 5 star survey Mrs. Levio.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JM
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Jennifer M.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tameron is the Best
Tameron always greets you with a smile. The service is fast and efficient.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2017 04:27 PM

Thank you for the wonderful comments.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AC
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Alexis C.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Matt Austin
My experience at this dealership in the service department has always been pleasant. It makes it not so hard for when it's time to pay!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2017 01:48 PM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Pleasant Grove, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people great service
Great people great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2017 09:45 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
TM
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Teresa M.
Pelham, AL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
I was disappointed in the price of the scheduled maintenance but staff at the dealership was nice.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/15/2017 06:20 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
MJ
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Mike J.
Birmingham, AL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintanence
The service team was professional and quick to provide the service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/13/2017 06:11 AM

Thank you for the 5 star survey Mr. Jackson.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
SA
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Sherri A.
Pleasant Grove, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service
I recently took my Elantra in for regular maintenance, the staff were so courteous and informative. They made my wait pleasant and the waiting area was very clean.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/10/2017 06:01 AM

Thank you for the wonderful survey Mrs. Abrams.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CL
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Cornelius L.
Bessemer, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Car Maintenance
The pleasant attitude of the personnel and the atmosphere.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2017 05:28 PM

Thank you for the wonderful survey

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Asa
Ass
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2017 12:01 PM

Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
IP
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Ines P.
Meadowbrook, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Always polite and attentive
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2017 12:00 PM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Jacksons Gap, AL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Quick
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2017 06:03 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RB
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Ronald B.
Homewood, AL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and the execution and the service/customer care.
5 Stars
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/06/2017 10:10 AM

Your the best Ron. Thank you for being our customer.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BC
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Bobby C.
Columbiana, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Effective and Efficient
I feel more secure having Hyundai professionals working on my car - they are more likely to notice anything that might affect the function and safety of my car.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/02/2017 12:14 PM

Thank you very much for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
MW
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Micheal W.
Tuscaloosa, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Service personnel
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/31/2017 01:38 PM

Michael

I just wanted to say  appreciate the 5 star survey. If you need anything at all , don't hesitate to call us. Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JC
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Jose C.
Alabaster, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job....
Routine maintenance & a quick recall check, very quick service .
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/31/2017 05:49 AM

Jose

Thank you for the great survey and kind words. We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JS
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Jerry S.
Vincent, AL
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
owner
easy to get in and out and also quick.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2017 05:29 PM

Jerry

I wanted to express how much i appreciate your business. Please don't hesitate to contact us if you have any questions about your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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