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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

DS
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DAVID S.
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe
Professional, timely, courteous.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/22/2017 06:21 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
WS
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William S.
Maplesville, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and nice people
Everyone that I came in contact with at Tameron Hyundai was really nice. From the lady that booked my appointment to the mechanic that helped me with my car. I was really glad that I was not hounded by people telling me that I needed to do extra things to my car. I am happy that it was a great experience.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/22/2017 06:20 AM

Thanks for the wonderful words William.

Employees worked with
MA
MATT AUSTIN
JS
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Juanita S.
Warrior, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and courteous
Friendly and comfortable waiting area.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/21/2017 08:13 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service for my daughter's Tuscon
Great service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/20/2017 07:12 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
RW
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Roger W.
Birmingham, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Emissions repair
I probably need to go back as when the car is starting up is still dragging.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/20/2017 07:11 AM

Thank you for your business Mr. Whyard. Just let your service advisor know of your concerns with the vehcile and he will be glad to help you.

Employees worked with
MA
MATT AUSTIN
FC
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Fati C.
Helena, AL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Awesome and timely!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/18/2017 07:12 AM

Thank you for the wonderful survey.

Employees worked with
MA
MATT AUSTIN
LM
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Linda M.
Hoover, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
A discrepancy in pricing was researched and 2 people explained what happened and adjusted
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/15/2017 05:51 AM

Thank you for your business Mrs. Moore.

Employees worked with
MA
MATT AUSTIN
AR
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April R.
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always quick and great service+
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/14/2017 04:30 PM

Thank you

Employees worked with
MA
MATT AUSTIN
GC
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Gregory C.
Alabaster, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Dealership has performed all services on my Sonata since I bought it new. Never been disappointed
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/14/2017 04:30 PM

Gregory

We plan on keeping it that way. A happy customer is a returning customer. Thank you for your business.

Employees worked with
MA
MATT AUSTIN
DH
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Daisy H.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service at Hyundai!
They got me in quickly, took care of routine work and an oil change. The mechanic was professional, explained a few things quite well. Got a "healthy" checkup for my car!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/14/2017 04:28 PM

Mrs. Hayes

Thank you for the wonderful words. We are so grateful to serve you. Please dont hesitate to call us if you have any questions about your vehicle at all.

Employees worked with
MA
MATT AUSTIN
MT
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Marquita T.
Bessemer, AL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Staff was very respectful and generous. Excellent job!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/13/2017 11:57 AM

Thank you for the wondeful comments.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Hoover, AL
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt service
Takes care of the customer
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/11/2017 05:40 AM

Thank you for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JM
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John M.
Hoover, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is friendly, professional and courteous
Totally satisfied with the work performed . Mr Austin took care of the work to be performed and answered all my questions
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/11/2017 05:39 AM

John

It is always great seeing you. We appreciate your busuiness and look forward to seeing you again in the future.

Employees worked with
MA
MATT AUSTIN
OC
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Ocie C.
Fairfield, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Oil Change
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/11/2017 05:35 AM

Thanks Ocie

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
xcellent as always
It's come to be expected now. Great service!!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/09/2017 10:35 AM

Thank you Ricky.

Employees worked with
MA
MATT AUSTIN
JB
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James B.
Calera, AL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good as always
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/08/2017 07:06 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
DJ
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Deborah J.
Hoover, AL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The People
Friendly Service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/08/2017 07:05 AM

Thank you

Employees worked with
MA
MATT AUSTIN
DC
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Dave C.
Birmingham, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Been servicing my car since 2013!
I like bringing my car to Tameron because they strive to keep their customers happy and I am one of them. Thank you for everything.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/08/2017 07:04 AM

Thank you for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
RB
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Rosalie B.
Calera, AL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service.
Always met with professionalism and excellent customer service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/07/2017 06:55 AM

We strive to give our customers our best .. Thats what they deserve.  Thank you for giving us 5 stars on the survey.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Gardendale, AL
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
convenience
Don't give this place too much to do. One problem at a time and stick to what you scheduled. If you give them a "while I have it here, can you check...?" they will forget to do it.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/07/2017 06:52 AM

We apologize for leaving the air filter housing unclipped. We hope you can overlook our mistake and give us another try to give you our best.

Employees worked with
MA
MATT AUSTIN
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