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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

RS
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Rick S.
Orange Park, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and service
Great job.... again !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/05/2018 06:03 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DM
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Debra M.
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Got oil change, was fast service, but also got tire rotation, but not sure if done, reason I question, I have two different value stem caps and they were same as before, also why when they do complaint wash they never vacuum back seat floor!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/05/2018 06:02 AM


 Thank you for taking the time to share your service experience with us. To save time our detail department only vacuums the rear area upon request. Please let your service consultant know if you would like this on your next visit.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LL
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Lester L.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Place for Service
Just very, very pleasant place to have work done — people, quality of work, general environment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2018 02:09 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
 We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
BO
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Beth O.
Saint Johns, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT Customer Service
This has been the first service department that made me feel like they were looking out for me. That coupled with their pleasant approach will keep me as a customer going forward (both from a vehicle maintenance perspective, as well as purchasing a new car). Thanks for what you do!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2018 11:33 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
TR
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Terry R.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Roger Young
Roger did a great job of getting me in and out quickly. Thanks Roger
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2018 05:45 AM


 Thank you for taking the time to share your service experience with us. Great job Roger.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
NC
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Nikki C.
Palm Coast, FL
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine maintenance
We always have a vehicle serviced by Hyundai. The dealership was courteous and prompt. Explained everything that was done along with recommendations for our next visit. Things were done in a timely,professional manner overall a great experience.

The Chagnon’s
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2018 05:42 AM


 We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JT
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Jennie T.
Saint Augustine, FL
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly faces, good service.
The best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2018 02:34 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RS
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Rosemary S.
Elkton, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
Everyone is super kind. Your driver took me to shop while my car was being serviced. He was so kind and considered. He let me out and stayed until he saw me safely in the store. What a gentleman!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2018 01:28 PM


 Thank you for taking the time to share your kind words with us and your long time continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DB
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David B.
Saint Johns, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
Consistently responsive team members, good service, and reasonable pricing, for my reliable 2013 Sonata Hybrid (so far), with good warranties originally purchased their, when car was new.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/01/2018 02:45 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great, AS Always
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/01/2018 05:50 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AR
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Anthony R.
St. Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality,commitment and service
These people really care about doing a good job!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/01/2018 05:50 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team enjoys reading how we are doing.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MA
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Martin A.
Jacksonville, FL
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and efficient service from dealership.
Dealership worked me in, quickly. They checked my AC, and told me that it was a little low on refrigerant, they checked for leaks and found none. They are friendly, organized, timely and efficient at servicing my 2013 Equus.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2018 03:29 PM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LF
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Leanore F.
Saint Augustine, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
All the people who work in the service department are exceptional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2018 02:04 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
PM
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Praful M.
Saint Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Absolutely Fantastic !
Great experiences over and over again keep the customers happy and returning to the dealership not just for the service but for the new vehicles also. We are very satisfied with the level of service and communication at the Hyundai of St Augustine dealership compared to our other at Chrysler Town & Country in Jacksonville. The service at Chrysler is so bad that they have lost sales on our last 2 purchases and we have stopped going there.

Please keep us the good work and keep the satisfied customers coming back to you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2018 11:49 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LH
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Linda H.
Saint Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service from the entire team!
Great service from the entire team!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2018 11:48 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Our Service team enjoys reading how we are doing.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AL
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Anna L.
Jacksonville, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff and quick service.
Great dealership, love my car!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2018 05:40 AM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CT
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Colette T.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people at Hyundai!
Hyundai takes good care of us, are honest, fast, and they always clean the car as well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/24/2018 01:11 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CW
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Carol W.
Ponte Vedra Beach, FL
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5-star
Good timely service, professional employees, comfortable chairs in waiting area, good refreshments.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/24/2018 05:33 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AP
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Anthony P.
Palm Coast, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata
Everything was done in a timely fashion I was very pleased
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/20/2018 11:39 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
EA
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Ellen A.
Saint Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Home make cookies and coffee!
Thanks to Manager Jimmy, our experience was terrific.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/17/2018 05:42 AM


  We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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