WB

WILL BISHOP

Pohanka Hyundai

Overall Rating

4.6

(917 reviews)

67

Reviews of WILL BISHOP

DH

Danielle H.

Temple Hills, MD

2014 Hyundai Sonata

12/27/2018

Service Type: Repair

Verified Customer

Category: Service

Mr. Will B. is the BEST!!!

Mr. Bishop does a excellent job in making sure he takes care of my car and makes me feel comfortable and keeps me informed about my vehicle.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/28/2018 02:24 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Bowie, MD

2012 Hyundai Santa Fe

12/26/2018

Service Type: Maintenance

Verified Customer

Category: Service

Good service, but did not receive call about status until I had I call.

Maybe it was just a busy day, but would have liked to speak to someone about anything concerns prior to pick up.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/28/2018 02:23 PM

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

SG

Starr G.

Washington, DC

2015 Hyundai Elantra

12/26/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

Thank you!

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/28/2018 10:20 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

DW

Darrick W.

Morningside, MD

2013 Hyundai Sonata

12/24/2018

Service Type: Repair

Verified Customer

Category: Service

great service

great service

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/28/2018 10:17 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Washington, DC

2017 Hyundai Sonata

12/24/2018

Service Type: Repair

Verified Customer

Category: Service

Great work

The service area was amazing. I did not have to wait long for someone to assist me and my vehicle was fixed in a timely manner

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/28/2018 10:17 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

MB

Micheal B.

Upper Marlboro, MD

2013 Hyundai Sonata

12/21/2018

Service Type: Maintenance

Verified Customer

Category: Service

Keep it up

I have been going to the dealership for some years now and Will Bishop aka Cedrick has always taken good care of my ride while always keeping me in the loop with any updates as they arise. Keep it up brother and thank you.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/28/2018 10:15 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Glenarden, MD

2012 Hyundai Sonata

12/19/2018

Service Type: Repair

Verified Customer

Category: Service

Excellent Service!!

Will was very helpful and professional. I did not have to wait all day to have my car serviced. Keep up the good work.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/20/2018 03:08 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Washington, DC

2018 Hyundai Elantra

12/18/2018

Service Type: Maintenance

Verified Customer

Category: Service

Anonymous

N/a

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/20/2018 03:02 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

BH

Byron H.

Bowie, MD

2012 Hyundai Genesis

12/18/2018

Service Type: Maintenance

Verified Customer

Category: Service

Silver Sally Genesis

Outstanding!!

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/18/2018 03:19 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

LT

Lavatte T.

Suitland, MD

2012 Hyundai Elantra

12/17/2018

Service Type: Repair

Verified Customer

Category: Service

Customer Service

From the time I spoke with the service representative (Mr. Will Bishop) on the phone, from when I met with him, until my vehicle was ready; he was friendly and helpful. He made me aware of funds I was due for my mileage and went so far as updating my address information that company had on file (which was my previous address) to notify them of the mileage on my vehicle so I may receive my refund via the mail. I received my vehicle back that evening in a timely fashion.

Once (before - about a year or so ago) I remember their was an issue with my vehicle for months that another dealership was not able to resolve. I brought my vehicle into you all and it was resolved when I received my vehicle back that same day.

Keep up the good work!

Satisfied customer,
Ms. Turner

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/18/2018 03:17 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Washington, DC

2015 Hyundai Sonata

12/15/2018

Service Type: Maintenance

Verified Customer

Category: Service

Greatest place ever

I always have great experience at Pohanka

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/17/2018 03:07 PM

WOW! Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

AB

Andrea B.

Capitol Heights, MD

2018 Hyundai Tucson

12/14/2018

Service Type: Repair

Verified Customer

Category: Service

Great and fast service !

I went in for an oil change, I was out in about an hour with my SUV’s tires rotated and oil changed!

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/15/2018 12:15 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

JB

Joan B.

Temple Hills, MD

2016 Hyundai Tucson

12/12/2018

Service Type: Repair

Verified Customer

Category: Service

car recall

The notice of the recall was appreciated.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/13/2018 03:02 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

RT

Robbin T.

Oxon Hill, MD

2017 Hyundai Sonata

12/11/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great service!!!

Service is always I don't care what ever time I go there I never there a long time.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/12/2018 02:41 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Upper Marlboro, MD

2015 Hyundai Elantra

12/11/2018

Service Type: Maintenance

Verified Customer

Category: Service

Excellent customer service. The wait for the vehicle was just as they indicated it would be.

Excellent customer service. The wait for the vehicle was just as they indicated it would be.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/11/2018 03:29 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

DWAYNE FORRESTER

DH

Dorothy H.

Capitol Heights, MD

2018 Hyundai Elantra

12/07/2018

Service Type: Maintenance

Verified Customer

Category: Service

Customer services

Excellent service

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/10/2018 03:01 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

CP

Cheryl P.

Waldorf, MD

2013 Hyundai Sonata

12/07/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great Customer Service

Thank you, Pohanka service for your outstanding job in servicing my 2013 Sonata. Your attention to detail helped me complete my car repair in a timely manner.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/10/2018 02:56 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

SS

Sandra S.

Fort Washington, MD

2018 Hyundai Elantra

12/05/2018

Service Type: Maintenance

Verified Customer

Category: Service

Customer Service

Intake was excellent

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/05/2018 03:12 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

Verified Customer

Greenbelt, MD

2014 Hyundai Santa Fe

12/04/2018

Service Type: Maintenance

Verified Customer

Category: Service

Always return

Respectful employees, very clean comfortable waiting area & convenient location. They always keep you up to date with your vehicle in a timely matter.

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/05/2018 03:11 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

CL

Cornell L.

Suitland, MD

2013 Hyundai Genesis

12/04/2018

Service Type: Repair

Verified Customer

Category: Service

Great Service

Took my 2013 Genesis here for service and I why treated great by my service advisor Will

Recommended

ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/05/2018 03:10 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employees worked with

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