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Balise Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,768 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
162
Total ReScores
4.8
ReScore Average
83
Net Promoter Score ®

Business Details

About

Balise Hyundai is located in Springfield, MA, and proudly provides service to Holyoke MA, Enfield CT, Hartford CT, and Manchester, CT. Our highly qualified service technicians can help you with all of your automotive maintenance needs. Call us today to schedule an appointment, or visit our website to use our online scheduling application! Balise Hyundai is located in Springfield, MA, and proudly provides service to Holyoke MA, Enfield CT, Hartford CT, and Manchester, CT. Our highly qualified service technicians can help you with all of your automotive maintenance needs. Call us today to schedule an appointment, or visit our website to use our online scheduling application!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(413) 734-0135

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
7:30 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
683 E. Columbus Ave. Springfield, MA 01105
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,768 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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MM
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Michael M.
South Deerfield, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/05/2021
Such terrible customer service
Stay away! Unless you enjoy being spoken to like a 5 year old when calling to ask for oil change. Never have I experienced such a condescending and patronizing service advisor!
Not Recommended
BRIAN J H., GENERAL MANAGER from Balise Hyundai responded on 08/05/2021 03:01 PM

Hey Mike,

Thank-you again for taking my call and am sorry the call went so bad. The employee has been coached and educated how to improve. Sent something and the mail for you and if you need anything reach out directly.

BRIAN HOUSER
GENERAL MANAGER
413-735-6410 OFFICE
413-519-9090 CELL
BHOUSER@BALISEAUTO.com

LW
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Lisa W.
Westfield, MA
This review violates the SureCritic Review Policy.

CB
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Charlotte B.
Agawam, MA
This review violates the SureCritic Review Policy.

RM
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Ruz M.
Ludlow, MA
This review violates the SureCritic Review Policy.

EB
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Elizabeth B.
Longmeadow, MA
2014 Hyundai Santa Fe S
This review violates the SureCritic Review Policy.

ED
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Elisana D.
Springfield, MA
This review violates the SureCritic Review Policy.

This review violates the SureCritic Review Policy.

Westfield, MA
This review violates the SureCritic Review Policy.

DA
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Danielle A.
Springfield, MA
This review violates the SureCritic Review Policy.

West Springfield, MA
This review violates the SureCritic Review Policy.

RL
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Renee L.
Southwick, MA
2013 Hyundai Santa Fe S
This review violates the SureCritic Review Policy.

RW
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Robert W.
Springfield, MA
This review violates the SureCritic Review Policy.

AB
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Associated B.
South Hadley, MA
This review violates the SureCritic Review Policy.

Displaying all 13 Review
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