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SureCritic / Hyundai Dealer / Fort Mill Hyundai
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Fort Mill Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,595 Reviews)
86
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Score Details

5 stars
87%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
193
Total ReScores™
4.7
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Fort Mill Hyundai is located just 15 minutes south of Charlotte, NC in Fort Mill, SC. Our factory trained and certified Service Staff are here to help with all of your vehicle maintenance needs. From basic oil changes to major repairs, we have the know-how to keep you and your vehicle happy on the road! Call us today to schedule your Fort Mill Hyundai is located just 15 minutes south of Charlotte, NC in Fort Mill, SC. Our factory trained and certified Service Staff are here to help with all of your vehicle maintenance needs. From basic oil changes to major repairs, we have the know-how to keep you and your vehicle happy on the road! Call us today to schedule your next visit. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(803) 396-9000
Open
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
805 Gold Hill Road Fort Mill, SC 29708
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,595 Reviews)
Write a Review
Recent Reviews
KM
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Keith M.
Fort Mill, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2024
10
Category: Service
Service center
I had some concerns about my car’s dash display indicating that oil was low, this was confusing because I had another 3k miles to go before my scheduled oil change. I called service and spoke with Brooke Oakes who was courteous and professional. Brooke addressed my concerns and solved my issue, making for a great customer service experience.?
KM
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Keith M.
Fort Mill, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2024
10
Category: Service
Service after the sale
My wife and I purchased a 2023 Hyundai Tucson in November of 2022, our sales person Greg Thomas was magnificent! Not only did he deliver excellent customer service during the sales process, however it’s his follow up after the sale that has been masterful. He really makes us feel like he genuinely cares. Fort Mill Hyundai my vote for MVP is Greg Thomas!!
LB
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Leah B.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2024
10
Category: Service
Tom Furey service department
Tom Furey is easy to interact with, has up to date knowledge about Hundai product, and service recommendations. My expirations were exceeded! Thank you, Mr. Furey!
LR
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Linda R.
Fort Mill, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2023
10
Category: Service
Yesterdays service appointment
Yesterday, April 17.2023, I brought my car to be serviced at Fort Mill Hyundai. Several people had arrived prior to opening time. Thomas Furey helped everyone very politely. He answered all my questions and gave me an update on my jobs completion. He is very knowledgeable and extremely courteous. I always have a great service appointment.
KB
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Karen B.
Rock Hill, SC
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great dealership
The employees are friendly and efficient that check you in. The service department is fast. It took less then an hour for an oil change and tire rotation
KELLI E R. from Fort Mill Hyundai responded on 04/06/2022 05:01 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

AL
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Annette L.
Fort Mill, SC
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/03/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Quick And Friendly
They do a good job all the time. This time they forgot to wash my car.
KELLI E R. from Fort Mill Hyundai responded on 04/05/2022 05:28 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

DH
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Deborah H.
Fort Mill, SC
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
7.5 mi check and wash
Easy to get last minute appt through the Blue Link app on a Saturday. Tom did a great job to ensure the inside protection was done along with the 7.5K mi check and still return same day. Our first experience with service and it was great!
KELLI E R. from Fort Mill Hyundai responded on 04/05/2022 05:29 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

AS
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Amy S.
Fort Mill, SC
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
New tires
As always, Tom went above and beyond to take care of my car and get it back to me as quickly as possible.
KELLI E R. from Fort Mill Hyundai responded on 04/01/2022 06:07 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

HG
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Horacio G.
Lancaster, SC
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Department 5 stars
For 5 years Tom have been the Person who always take care of my vehicle, my cars run like new all the time just because the way he is always on top of everything about my car , what amazing job !
KELLI E R. from Fort Mill Hyundai responded on 03/29/2022 07:41 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

BG
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Beverly G.
Rock Hill, SC
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good service
The service is good.The staff is nice and friendly. I've bought 2 hybrids from there and they have a good courteous bar for the customer.
.
KELLI E R. from Fort Mill Hyundai responded on 03/28/2022 05:41 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

JK
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Justin K.
Rock Hill, SC
2009 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fort Mill Hyundai Rocks!
Very easy to schedule a recall part repair, worked around my schedule, took the car and listened to my questions (radio had stopped working, I suspected a fuse, they checked, it was, they fixed that too!) and did the repairs quickly and professionally. Thank you to all at Fort Mill Hyundai!
KELLI E R. from Fort Mill Hyundai responded on 03/23/2022 05:01 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

Verified Customer
Lancaster, SC
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Tom was great and very knowledgeable with all that was wrong with my vehicle
KELLI E R. from Fort Mill Hyundai responded on 03/22/2022 12:20 PM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

Verified Customer
Blythewood, SC
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Professional and very knowledgeable
My service advisor is Tom - great to work with!
KELLI E R. from Fort Mill Hyundai responded on 03/22/2022 12:04 PM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

Verified Customer
Chester, SC
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
And the award goes to Tom!
Tom did a fantastic job getting me in even though they were fully booked. He seemed to care that my car was my only means of transportation and needed to find out why the check engine light was on. He got me in after lunch and I was on the road at 3:00 to pick my child up from school. Kudos to Tom!
KELLI E R. from Fort Mill Hyundai responded on 03/22/2022 05:23 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

WN
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Wanda N.
Catawba, SC
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Always a pleasure working with Thomas Fury
Excellent service
KELLI E R. from Fort Mill Hyundai responded on 03/21/2022 05:13 AM

Thank you for taking the time to fill out our review! Our goal is to provide every customer with a 5 star service. We also want to thank you for allowing us to service your vehicle  and please reach out to me if you have any questions in the future.

 

Tony Belk

Fixed Director

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